Best Cheap Second Hand Laptops At Berlin Near Me

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1. nice Price IT - Computer sales and repairs

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193 reviews
nice Price IT - Computer sales and repairs
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: Prenzlauer Allee 31, 10405 Berlin, Germany

Schedule: Open ⋅ Closes 7 PM

Telephone: +49 30 521078830

Business type: Computer repair service



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nice Price IT - Computer sales and repairs: what do users think?


S B: Great store to get refurbished laptops. I think due to few advertising online this store can sell these laptops for affordable prices. Thanks!

St L: Super helpful with Lenovo computer repair. Thank you so much again!

Evan Simpson: Incredibly friendly and helpful tech support (in English).
Response: Hello Evan, Thank you for your feedback! We are very pleased that you enjoyed your stay with us so much. Thanks again for the review and for being such a great customer.

Paweł Spychalski: Good service, good price, good stuff

Tamara Bur: Honest people and good price

Oriol Mercadé: Professional staff, good opportunities

jonathan cairns: Reasonable

Jochen Giese: The ordered laptop itself is perfect and for a refurbished device in top condition at a very reasonable price! Thanks very much! The ordering process was anything but good: Twice I selected a configuration of the laptop on the website (with information: more than 10 devices available) and was then informed directly after one day or after three days on request from me that my desired configuration is not possible. Inquiries were not always processed in a timely manner. Delivered on Friday, on Monday I was told that it would take a while because so many orders had come in over the weekend(!)... or the package would go out on Thursday, the tracking number came on Friday and the package was with the sender on Monday picked up... there is clearly room for improvement!

2. ELEKTRO-KiOSK A&V 👉 Technik Ankauf Verkauf Berlin  Apple Mac ✔︎ iPhone ✔︎ iMac ✔︎ Handy ✔︎ Laptop ✔︎ Kamera ✔︎ Dj ✔︎ HiFi

LEAVE AN OPINION
602 reviews
ELEKTRO-KiOSK A&V 👉 Technik Ankauf Verkauf Berlin  Apple Mac ✔︎ iPhone ✔︎ iMac ✔︎ Handy ✔︎ Laptop ✔︎ Kamera ✔︎ Dj ✔︎ HiFi
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: Müllerstraße 164, 13353 Berlin, Germany

Schedule: Open ⋅ Closes 6 PM

Telephone: +49 30 54735371

Business type: Computer store



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ELEKTRO-KiOSK A&V 👉 Technik Ankauf Verkauf Berlin  Apple Mac ✔︎ iPhone ✔︎ iMac ✔︎ Handy ✔︎ Laptop ✔︎ Kamera ✔︎ Dj ✔︎ HiFi: what do users think?


Ozge Tatar: They are very professional and helpful, especially the staff Murat walked me through the whole process and I was able to sell my computer at a fair price.

Yerko Javier: They have a very good store of electrnics, there are everything for a very good price

alessia corona: Friendly service and fair prices, recommended.

Abdelrahman Sherif: Bought an iPhone XS from here 2 days ago. I have never bought used so I was very hesistant. This is absolutely my favorite shop now. Staff were very friendly and helpful. The phone did not have a single scratch and battery was at 95% AND the price was very sensible. This is easily my go-to place for any and all electronics from now. Thank you Elektro-Kiosk!

Filipe Governa: Purchased new Pixel 2 via eBay. Expensive shipping to Austria, otherwise all good. Good price (€ ~100 less than retail), fast delivery (2 days).

Pat Neila: Top seller.. speakers came well packaged .. in great condition as described. Definitely do buissness again. Highly recommended ...

Alfio Andriolo: Professional seller. Really new and nice price on Olympus S SZ-11 digital camera .Fast shipment and hope to deal again with .

M. Ozan Karyagdi: It is a solution-oriented electro shop in Wedding. Mr. Murat is really kind and willing to help.

lord til22: Super Service

Åke Wilen: Bought laptop via eBay, condition as described and fast service. Highly recommended!

3. NotebookService030 - Apple MacBook Laptop Notebook Reparatur Mac Repair Service in Berlin

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638 reviews
NotebookService030 - Apple MacBook Laptop Notebook Reparatur Mac Repair Service in Berlin
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: Oppelner Str. 6, 10997 Berlin, Germany

Schedule: Open ⋅ Closes 6:30 PM

Telephone: +49 30 64081944

Business type: Computer repair service



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NotebookService030 - Apple MacBook Laptop Notebook Reparatur Mac Repair Service in Berlin: what do users think?


Maxime Favreau: My computer unexpectedly shut down when researching data for a project(a student’s worse nightmare). After frantically rushing to the store, I felt a calming presence from the employee in the shop letting me know that I needed a simple battery change and that it would be ready in 30 mins for a nominal fee. Soo thankful for their help and for how quick they were!

Alena Buracheuskaya (Elena Burachevskaya): The guys from the service nailed it! Absolutely recommended! Took them less than a day to diagnose and fix my macbook (the folks from the other service had my laptop for more than 2 months and finally said they were not able to fix it!). Very quick and professional, yet humble. Loved it so much that came up with a review

Sergey Yakunin: Great specialists! Real PROs! Helped me to solve several problems with my MacBook Pro 2018 in less than a day. Other services can’t diagnose and fix problems

Jana Nikolovska: Super happy with NotebookService030!! The stuff was very friendly, super fast in both diagnosing/detecting the problem and solving it. I had my laptop ready to go in a day. Speaking both German and English :) great plus. Super Kind, Professional & Good Service, I would recommend them for sure!

Jenni OTTILIE Keppler: Amazing service and super fast! My go to place when in need!

C R: Great service! They diagnosed and repaired my Macbook really quickly, I took it home, and it still had problems, so I went back, and they found out that, apart from what they had repaired, there was another problem, so they repaired it again really quickly and now it seems to work perfectly. Totally recommendable.

4. Laptops & more

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90 reviews
Laptops & more
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: Romain-Rolland-Straße 14-24, 13089 Berlin, Germany

Schedule: Closed ⋅ Opens 10 AM Wed

Telephone: +49 30 40782088

Business type: Computer store



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Laptops & more: what do users think?


Hisham I: Bought a used dell laptop for a good price and got a free HDD with instant installation of Ubuntu and Windows on both drives. 100% recommend!!

Rui Lou: Excellent service! A late review! Last August, the keyboard of my thinkpad met the water damage. Smooth contact and super fast treatment of the problem, as well as the nice price! I strongly recommend this store even after half a year!

Tayga Yuvacan: Very nice and fast service combined with excellent consultation skills at an affordable (also student friendly) price. If you dont want to wait for customer service and endless appointments this is the right place.

Cecep Sidiq: I bought my laptop from this shop. The seller is very nice. I consulted with him before I decide to choose the laptop model and of course he was also helpful. Very recommended and top seller!

ehsan tavakoli: Super friendly and nice man, very helpful and kind and most of fair price! Strongly recommend

Gouni Narendhar Goud: Best and quick solution for my laptop problem and I really recommend for quick problem solving, the man is too good and the price is reasonable.

Gouni Narendhar: Best and quick service the man is too good and polite, I recommend for everyone

Anil B: Best place to get your laptop services

Linda Müller: I was taken seriously with a seemingly succinct problem and was helped very quickly. I am grateful for that. Highly recommend this shop and its owner!

5. notebookshop-berlin Charlottenburg

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131 reviews
notebookshop-berlin Charlottenburg
Location
3.8
Products/Services
3.9
Possibility of Parking
3.8
Attention
3.8
Prices
3.8

Address: Helmholtzstraße 2-9/Gebäude L, 10587 Berlin, Germany

Schedule: Open ⋅ Closes 6 PM

Telephone: +49 30 8800850

Business type: Computer store



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notebookshop-berlin Charlottenburg: what do users think?


Alan Martinović: I bought a x220 Laptop from the shop. The salesmen was very nice and helpful and has spoken good english. I have never bought a refurbished laptop, still have to see how do they behave, the good part is that there is a 1 year warranty on the motherboard. I got a free mouse as a present 😊

Dong-Hyok Park: Great costumer service and THE place for Thinkpads (especially if you are a student, check out the edu discounts). BUT, consider the shipping time, besides of that nothing to complain.

Peter Rickert: Simple, quick, professional service. Ordered a computer and picked it up the same day. Decent price for a refurbished Thinkpad.

Marc Lebeau: Was in town for a conference and my brand new Lenovo laptop died. Lenovo support was not able to help (was purchased in US) so I found them on the support site. Though I speak no German they were very friendly and quickly diagnosed and fixed my problem with no fuss. Could not be happier!

Nacho Coloma: Excellent service. They repaired the US keyboard of my Lenovo Thinkpad in one hour. Would strongly recommend

Prodip Chatterjee: Great store - had an issue with a charger and they helped me very fast. Excellent service and choice! Highly recommended.

whitney Oriana: Excellent, friendly service and they work hard to tailor to the customer’s needs. I highly recommend them!

Manu Zach: I really liked the shop in Adlershof. Good recommendation for every Student @ Hu-Berlin.

6. Technik An und Verkauf dt.Inhaber seit 1991 Sofort Bargeld!

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223 reviews
Technik An und Verkauf dt.Inhaber seit 1991 Sofort Bargeld!
Location
4.5
Products/Services
4.5
Possibility of Parking
4.6
Attention
4.5
Prices
4.5

Address: Warschauer Str. 22, 10243 Berlin, Germany

Schedule: Opens soon ⋅ 11 AM

Telephone: +49 30 29663669

Business type: Thrift store



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Technik An und Verkauf dt.Inhaber seit 1991 Sofort Bargeld!: what do users think?


UrbnMowgli: Unfriendly liars

Who amI: Bought a used Dell 3420. Low price, fast shipping, easy payment with Paypal, flawless processing and product as shown in the pictures! All in all, went well and smoothly 👍🏽 I can recommend it !

Lydia Schilling: I can only recommend it! We sent our asking price online. He refused the first, but agreed to the second. Suburb, we were positively surprised. He was nice and very competent. We were more than satisfied. Always my pleasure.

Nancy Creenberrykiss: An incredibly good shop and a really great owner who takes his time and helps you! I absolutely love it and thank him for helping. Continued success!!

Annika Henkel: Great handling! Always gladly again. Very nice and competent. Price negotiation more than fair. Thumbs up 👍

Thomas Alexander Lost: I offered a device for sale, the communication was lightning fast, a fair offer was received quickly, the goods were even picked up from me free of charge, everything was super nice, great, a very good experience.

Rainer Köhler: Very satisfied. We picked up the goods at home and received the amount immediately in cash. Keep it up. Yours sincerely, R. Koehler

Greg Störzi: Was there today, I can only recommend! They stick to the agreed word that was previously agreed via WhatsApp! And loaded pretty quickly really top !!!

Masterkontra: The owner is very friendly and the prices are more than fair compared to the competition. The communication was also without problems and very polite. I definitely recommend it.
Response: Dear customer, thank you for your positive rating. We are pleased to hear that you were satisfied with our service and purchase.

7. Bucom Macbook Laptop Repair Parts

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113 reviews
Bucom Macbook Laptop Repair Parts
Location
3.8
Products/Services
3.9
Possibility of Parking
3.8
Attention
3.8
Prices
3.8

Address: Karl-Marx-Straße 23, 12043 Berlin, Germany

Schedule: Open ⋅ Closes 7 PM

Telephone: +49 30 62734979

Business type: Computer store



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Bucom Macbook Laptop Repair Parts: what do users think?


Johnny Peeler: ***BE WARNED THIS SHOP DOES NOT HONOR THEIR GUARANTEES ON LAPTOP BATTERIES*** I had bought a battery for my macbook pro online from this shop. With the bill I was send the terms and conditions stating the battery was guaranteed against defects for one year. After about 10 months the battery failed and swelled up. I contacted the shop and after they ignored me for some time I went to the shop in person. They claimed the guarantee was only for 6 months, also claiming apples policy is also only for 6 months (I later found out on apple’s website that they guarantee their macbook pro batteries for one year). In the end the shop said they would only replace the battery if I paid 50 euros more. I ended up going to a different shop and getting a higher quality battery, with a one year guarantee and for only 9 euros more. Lesson learned and I would not recommend this shop at all.
Response: You wanted your money back after about 9 months, this is not possible, we wanted to exchange it after checking and you didn't want that. What else should we do?

Adrian: Avoid this place!! I went there with my laptop. I went there with a small problem (fan not working) looking for a replacement. They wanted to charge me for 100 euros!, 30 for the fan (I checked in the internet is 18 euros) and 70 for the job ( when the normal price is 30 tops)because "they need to open the computer to fix it" O_0 genius.... like that was extra work for a computer repair shop...not something you have to do everytime pffff. Finally I went home, check a video on the internet of how to change the fan, open the laptop (easy eeeasy) and discover that the problem was a big ball of dust inside of the fun.... reading the other comments I am afraid they would have charge me for any other invented provlem.

GG's World: Always a pleasure to do business with this company

Marco Fanchi: I had problems with Italian mail, but the seller sent me the package for free with the same piece

linda dukes: Excellent service, very pleasant gentleman who spoke English. I highly recommend a visit

oggi boggi: Nice Service, greatful Support
Response: Thank you for your review!

Fuat Güler: Thanks for the fast Helping, Amazing Cheap abd Profesional

tuko huy: Thanks agaij for helpingMy macbook working now perfect

Mike Wolf: long time Happy customer. thanks. :)

8. Sozialer Computerladen

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16 reviews
Sozialer Computerladen
Location
4.5
Products/Services
4.6
Possibility of Parking
4.5
Attention
4.5
Prices
4.5

Address: Briesestraße 6, 12053 Berlin, Germany

Schedule: Closed ⋅ Opens 2 PM

Telephone: +49 30 81018522

Business type: Computer store



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Sozialer Computerladen: what do users think?


Kinder und Jugendzentrum Die Oase: Very good and quick advice. Very competent and incredibly friendly and helpful. All agreements and times were kept and requests / needs were taken into account. Many Thanks!
Response: Thank you for positive feedback. Gladly if I can help. Many greetings. Social Computer Store.

proof361: Thank you for your commitment and support in equipping our school with a computer room for students. Without the social computer shop, many socially disadvantaged citizens and social institutions in Berlin and Brandenburg would not have access to the information technology that should be a matter of course for everyone these days
Response: Hello, thank you for taking the time to give us positive feedback. I am very pleased that you are satisfied. Best regards. Social computer store.

Cyrill Schmiedehausen: A small but nice shop. Although there are no high-performance computers, the shop is very cheap, so that everyone can get a working computer here.

Lui xx: Very nice and extremely helpful owner. Has a solution for everything :-) Highly recommended!

lazy mations: Nice sir, assumption of computer waste was accepted immediately, contact outside the times can be made via classified ads, nice sales pitch

Ertugrul Gündogdu: Thank you for your commitment

9. Refurbished-Posten24.de

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3 reviews
Refurbished-Posten24.de
Location
3.6
Products/Services
3.7
Possibility of Parking
3.6
Attention
3.6
Prices
3.6

Address: Havemannstraße 17A, 12689 Berlin, Germany

Telephone: +49 30 93490507

Business type: Wholesaler



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Refurbished-Posten24.de: what do users think?


jochen kowalski: An ordered macbook pro that was revoked was lost in transit. Despite clear evidence, Mr. Eichel refuses to reimburse the money, although he is legally obliged to do so. The matter has now been handed over to my lawyer. Stay away from such unprofessionalism. Addendum, got my lawyer right. Mr. Eichel contradicted himself and no longer knew his own statements, which fortunately I had saved.
Response: Hello Mr. Kowalski, nice to hear from you again. It actually took us a long time to forget you and our pulse is racing again... To correct: The Macbook has not arrived with us until today. They were also unable to provide us with any proof of posting, only tracking the shipment after going back and forth several times and using different synonyms. Initially, we offered to help you and clarify the situation with DHL. At some point it will of course become too colorful for a retailer, especially if the customer then also becomes abusive. Your case was not easy to discuss legally and the Händlerbund advised us on this. We could have tried legal proceedings as well, but decided against it after we had a very nice contact with your lawyer and we agreed on a refund of the purchase price. You received this within the deadline. We couldn't repeat anything from DHL in the rest of the country because we still don't have the proof of posting. So thank you very much for 1 x return transfer to you and a lost Macbook from DHL where we cannot get the insurance back.

LynRubin: I ordered a power supply. Everything great. We recommend.

M. S.: Very good service!

10. Cyberport Store Berlin-Mitte

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1076 reviews
Cyberport Store Berlin-Mitte
Location
3.5
Products/Services
3.6
Possibility of Parking
3.5
Attention
3.5
Prices
3.5

Address: Friedrichstraße 50-55, 10117 Berlin, Germany

Schedule: Open ⋅ Closes 8 PM

Telephone: +49 351 339560

Business type: Electronics store



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Cyberport Store Berlin-Mitte: what do users think?


Roberto Bertinetti: Cyberport is the best. I went to several other stores but this one was really great. Besides the good offer I could find, the employee Sascha P. was really professional, gave me a lot of good advices about what Mac to buy, and most of all was really kind and polite. Great service, highly recommended.

bao quang Linh: Used to be a fan of Cyberport due to the price but no more with the customer service. Ordered a product and then waited more than 10 days and still isn’t available for pick up at store (Still waiting and no reply yet). Also the attitude of the worker (at the Kasse) there is also rude (Store Mitte at Friedrichstr).
Response: Hello Mr. Linh, we are very sorry to hear that you had to wait longer than cummunicated to pick up your order and felt treated in a rude manner by our staff. I would like to comprehend what happened here in detail and invite you to write us an email to: kundenzufriedenheit@cyberport.de to look into your case. Kind Regards, André from the Cyberport-Team.

Janči Kapusta: Really great place. I usually shop here all my Apple products. It is 20-150 eur cheaper than apple official website.Stuff is very nice and quick. They print me full invoice for each purchase when asked.

hamza mashhadi: they have got a wide variety of electronics readily available at the shop.staff is really helpful as well.really liked buying from here

David Sigant-Båtman: I had them service my AirPods Pro. Very fast, professional, and English speaking service. Would recommend them.

Ernie Wang: I would not shop from them again. I bought two AirPods which were both faulty, which I ended up having to return them. I spent 30 euro on a screen protector for my iPhone (normally cost 10 euro) which was supposed to be "Good quality". It had an air bubble in 5 days then cracked in just over a week. I reflected this to the store manager who was extremely patronising with made-up statics saying I was "one in thousands who has this problem". He was basically shouting at me in front of other shoppers, trying to get me out of the store. It was a very bad shopping experience. I would not go here again.
Response: Hello, defective products are always particularly annoying, I understand you completely. In such a case, we always check individually and find a customer-friendly solution. If it really happened that way here in the store, we would like to formally apologize. Please contact us with the exact details and we will be happy to look into the matter for you. Many greetings, Manuel

Paul DAUWE: It was a good experience. The vendor was very helpfull (Sacha Pauliks)

M S: Throwing money in garbage is definitely a better investment than buying something from Cyberport or Microsoft!Worst service ever, most devices I bought are bad quality, no real guarantees… my Microsoft book that I bought 1 year ago is just garbage!
Response: Hello, we do not manufacture equipment, but we are always there for our customers in case of problems. For this purpose, we are also available through many contact channels. Many greetings, Manuel from Cyberport-Team

11. Laptop-Nonstop | Mac - MacBook & Laptop - Notebook Reparatur Service in Berlin

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150 reviews
Laptop-Nonstop | Mac - MacBook & Laptop - Notebook Reparatur Service in Berlin
Location
4.4
Products/Services
4.4
Possibility of Parking
4.5
Attention
4.4
Prices
4.4

Address: Wrangelstraße 88, 10997 Berlin, Germany

Schedule: Open ⋅ Closes 6:30 PM

Telephone: +49 30 51060392

Business type: Computer repair service



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Laptop-Nonstop | Mac - MacBook & Laptop - Notebook Reparatur Service in Berlin: what do users think?


Ingrid Karola: I would recommend this service to all my friends! Very polite, kind, quick and professional. I spilled Coca Cola on my laptop and it was damaged for months. I brought it here and I was impressed how quickly they fixed it, on the same day. Price was good. Everything was good! Thank you!

Gabriel Garcia Bustos: I fixed my compute 2 times here and the results were great. Fixes included hardware changes and software installation (from scratch). The staff was always kind and answered my questions, explaining what was and wasn’t posible. I can easily recommend this store as I will be coming back if necessary.

Horst Fock: Charging port on my thinkpad became loose and slipped inside the chassis, making charging the laptop impossible. They fixed it for around 80 bucks or so. Unfortunately, a few months later the charging port became loose again. Both times this happened through normal usage, I dont ever bend or pull on the charging cable.

Nguyen Tuan: Irresponsible! I came to repair my laptop. I paid for the service. After one day, I picked up and they said the only problem is battery. So, I got a new battery. After few days using the new battery, my laptop got the same problem. I called them but they insisted that the only problem is battery. I came again after a while, asking them to see what is wrong and can they fix. They took me one week to figure out that the problem was exactly what I described. Took such a long time and did not even call or inform me after the diagnosis. Waste of time and money for 39euro.

St L: Best service ever. Highly recommended. Fast and competent help with Lenovo Thinkpad computer repair. Thank you again ☺️

Tejiri Cooke: The service man sounded very experienced and knowledgeable but not very friendly. Price offered is also on the high side.
Response: Dear Mr. Cooke, We advised them for 40 minutes. They decided that their laptop was no longer worth repairing because it was several years old and had too much damage. After you looked at several devices from us and, in our opinion, received good advice, you left the shop with the words that you would think about it and come back again. We don't think your rating is fair! Our devices are priced in a class in which you would otherwise only get used devices from private dealers, we offer a 1-year warranty and free support for life. If you change your mind, you are more than welcome to visit us again. Kind regards Team laptop non-stop

Nicolás Díaz Naufal: Great service at a fair price. The job was done within the promised time. Will definitely come back !

Dominik Koller: I had an issue with charging my laptop. I told them that it was likely the power adapter. Indeed, when they tried one of their adapters it worked. They told me that the used one as well as the new adapter for my laptop would be 40 Euros. Trusting them I took one of their adapters, obviously they gave me the used one. At home I realized that the charger was a 45 W one that costs only 21 Euros on Amazon, while the original adapter for my laptop was a 65 W adapter. Since they are dealing with those issues on a daily basis I think they were perfectly aware of that, therefore, the one star review is well deserved.

12. Computer Store Berlin

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138 reviews
Computer Store Berlin
Location
4.8
Products/Services
4.7
Possibility of Parking
4.7
Attention
4.7
Prices
4.7

Address: Motzener Str. 5, 12277 Berlin, Germany

Schedule: Closes soon ⋅ 11:30 AM ⋅ Reopens 1 PM

Telephone: +49 30 89636631

Business type: Computer store



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Computer Store Berlin: what do users think?


Sander Balkema: Ordered a very hard to find mainboard. Shipment to The Netherlands very quick, 4 working days. Packed well and the mainboard looks like new altrough its an 6 years old component. Very pleased with the service and communication. A+++ store.
Response: Thanks for your Feedback. Regards from Germany --

DulceSeeker: Since u replied I am indeed using the mobo it was not faulty pins were not bent. I let my feelings speak for me so big sorry. I would like more support next time if you have a time. Problem was in 5v power on signal which was permanently in short circuit I have home made button. Post was and there is foto that mobo is tested. Prices are ok.
Response: The board was tested before shipping and the CPU socket checked. You probably bent the PINs when inserting the CPU. Intel motherboards are very sensitive. Greetings from Berlin --

Giannos Giapitzakis: Best ever used parts ,always tested , maintained like new , good communication , fair prices for the quality , excellent service good postage via DHL. Great Shop overall for PC enthusiasts...!

Tristan Boyd: Brilliant. Built a PC for my son with very inexpensive components. Everything works perfectly. Delivery was fast. Service was very helpful.

Simone Cirillo: Amazing selection of second hand computer parts. Very knowledgeable and helpful staff. They also speak English
Response: Thanks for your Feedback. Regards from Germany --

Jan Chevallier: top
Response: Thank you for the nice review. Greetings from Berlin --

Hackenforst: Ordered different things for the first time recently and am super satisfied. Hardware even came to me already assembled, great. And the shipping was really fast. Will definitely order here again.

Rieco Ink: Very, very good shop, everyone is totally friendly, shipping is always on time, very good selection and everything is great, thanks for the good service! LG Rieco Propfe

13. Notebook Lounge Berlin - Computer- und Mac Service

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347 reviews
Notebook Lounge Berlin - Computer- und Mac Service
Location
4.8
Products/Services
4.9
Possibility of Parking
4.8
Attention
4.8
Prices
4.8

Address: Zelterstraße 4, 10439 Berlin, Germany

Schedule: Open ⋅ Closes 8 PM

Telephone: +49 30 41198305

Business type: Computer repair service



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Notebook Lounge Berlin - Computer- und Mac Service: what do users think?


Irina Naidenova: Notebook Lounge is THE place if you have a problem with your laptop. Unfortunately in my case Mac was beyond saving. However, I am sure the experts did the best they could. Their customer service is great. The price policies are transparent. They keep you up to date while working on your computer. And they seem very competent.
Response: Thank you for your kind words Irina! When you have a new Mac, you shoud come here for our WERTGARANTIE ensurance. You can get it for 5 € or 8 € a month and this will cover cost for repair and Spareparts in the future.

Soaring Steph: I already gave these guys five stars but I had exceptional service again today so here’s another five! I really value your honesty to tell me that my hard drive is not actually broken but that the screws just need tightening and that I can just make a donation as a thank you. Guys you are absolutely killing it again! Much love
Response: Thank you for your kind words. Happy people makes our job so nice :)

Florencia Sarmiento: Really great service!! I really appreciate their honesty and transparency. I came with a problem with my laptop and they gave me the best alternatives/ advice to solve it.

Magdalena Olkiewicz: I would give 10 stars if I could. Absolutely amazing service. Kind and professional. I received such a detailed advice. Totally recommended!
Response: thanks a lot for your review :)

Ishrat Hossain: My Dell XPS 13 laptop was having issues with the charging port. It was shutting down when disconnected from the charger. I took the machine to Notebook Lounge after reading rave reviews from past users. Christian at the Lounge was absolutely wonderful in explaining the possible scenarios with the machine and gave me a detailed overview of a few solutions and the costs entailing each of the options. In the end, the problem was not a big one and only needed a minor fix. My laptop was returned to me within 2 days - beautifully smooth and completely serviced. I cannot recommend this store highly enough. They are polite, professional, transparent and very efficient. I also found the service to be fairly priced. A wonderful experience for someone new to Berlin! Thank you Notebook Lounge!
Response: Thank you for these kind words!!!

Amna pp: The staff is very nice. They explained the issues with clarity. Bonus point is that they speak English too!

Jas Gray: I walked in as broken as my new iPhone’s camera, and walked out filled with hope & courage thanks to the great advice I received. Super helpful, super knowledgeable and super English-speaking. Looking forward to the next time I break a device so I can return.

14. Exero - Computer & Electronics - Macbook PC Notebook Tablet Service Berlin

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44 reviews
Exero - Computer & Electronics - Macbook PC Notebook Tablet Service Berlin
Location
4
Products/Services
3.9
Possibility of Parking
3.9
Attention
3.9
Prices
3.9

Address: Briesestraße 3, 12053 Berlin, Germany

Schedule: Open ⋅ Closes 7 PM

Telephone: +49 30 54493077

Business type: Computer store



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Exero - Computer & Electronics - Macbook PC Notebook Tablet Service Berlin: what do users think?


Brian Kessler: The Good: • The technician seemed friendly. • The technician did not try to sell me hardware I don’t need • I could resume use my computer after visiting Exero The Full Story: On Sunday 2021 May 28, Windows 10 took 5 hours to upgrade my desktop; afterwards it seemed fine, and I fell asleep listening to classical music on YouTube. The next morning, I woke up and nothing would display on either of my two monitors, not even the BIOS before Windows loaded. I tried using the video ports on my motherboard instead of the graphics card, but still nothing would display. I vaguely remembered there might be a setting in the BIOS disabling it when the graphics card is plugged in, but I could not see the BIOS to toggle this. I tried pulling the video card out, but I could not get it out and was afraid if I tried too hard I would damage the card or the motherboard. After work, I took the computer to Exero. The first thing I asked was whether the attendant spoke English. He said “a little”; I never actually observed any problems with his English, but as a former English teacher, I know fluency does not necessarily equate to good knowledge. Anyway, I told him the problem and thought he understood. He told me it would be €30 cash for diagnostic; if they could fix it and if I accepted their service, the cost would go towards repairs, which sounded reasonable (as other places also suggested €30 for diagnostic and in my experience, this is a normal policy towards diagnostic fees. After insisting he should reprint my receipt (as my name was spelled wrong), I left expecting to hear from him in a day or two. The very next morning, I received a message informing me my computer was already fixed and I should pay €69 (minus the €30 diagnostic fee) for the repair. They asked for my password to do more tests. There was never any opportunity to accept or reject this. I asked them what was wrong and all I was told was a vague “system problem”. I asked them to confirm all the ports were working on both the graphics card and the motherboard and told them I would type the password myself when I came to pick it up in the evening and we could test it together. The technician confirmed he could get into the BIOS and said it would be impossible to test it together because it could only be tested in the workshop and I was not allowed into the workshop. That evening, I paid the remaining €39 and tried to learn more about what was fixed and how but couldn’t get any useful information. I took the computer home and plugged it back into my monitors and still neither worked, though I new he had seen something since he had a photo of my login screen on his smartphone. Further correspondence through SMS revealed that he did not actually test all the video ports and he failed to understand that I could not see the BIOS. When he suggested I try a different monitor – and I was fortunate enough to have some handy – I was able to get it to work. I can’t say whether he actually fixed anything, but I can say (except for this suggestion) he did not fix the problem I went in with, which actually still remains. As best I can figure, the actual problem: The Windows Update contained an update for my Nvidia graphics card driver. The driver update contained a firmware update. The firmware update altered the HDMI handshake for the sake of HDCP. (I had not previously realized it could be relevant, but both my monitors are VGA connected through adapters which can’t do the handshake.) So far as I know, there is no fix for my problem because Nvidia won’t provide information for downgrading firmware or disabling HDCP. I leave it to the reader to decide whether it is fair or reasonable that I should be charged the additional €49, neither receiving the opportunity to approve nor a detailed explanation of the service rendered, or even evidence that anything was done to the machine at all.

Ding Dong: Unfriendliest person ever. Bad service. As if he was doing me a favor. Save your time and money and go somewhere else. This person clearly hates his job/life. Terrible.

Kris K: Handed in my laptop to have the cooling fan replaced and got it back already the next day. Efficient, professional and friendly. I can strongly recommend Exero.

Karina Piersig: I approached Exero with a broken monitor in my laptop and I am very pleased with the service. It was professional, fast and affordable.

Leman Sen: Top Service

Simon Schubert: Unfriendly and unprofessional.

dad man: simple work done however very very unfriendly!

Erdem Susuzlu: Very friendly! Great work, hardly any waiting time I am very satisfied. I handed in my MacBook Air and got it back after 2 days, worked perfectly! Thank you Exero!

15. Telecount

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54 reviews
Telecount
Location
4.8
Products/Services
4.8
Possibility of Parking
4.9
Attention
4.8
Prices
4.8

Address: Thomas-Müntzer-Straße 10, 12489 Berlin, Germany

Schedule: Closed ⋅ Opens 12 PM

Telephone: +49 30 66666606

Business type: Computer store



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Telecount: what do users think?


Karsten Stollberg-Huebsch: Glad you can still find a shop like this. Went there with my laptop, not a brand new model, to troubleshoot and to inquire about future usability. Advice was given along the points that are relevant to me: Recommendation on how to optimize the part. Installation of solid technology, sensible replacement of old components, redesign of the system. Perspectives what feasible ..... The cost estimate corresponded pretty much exactly to the final price. You can tell that the boss understands his job and that he just likes his job. At Telecount there is an answer to almost every question and at least always a suggested solution..... What could I want more?

Herziii Mausiii: So I sent my laptop to Mr. Pattis for repairs, received competent, friendly and understandable advice and also received very helpful and new tips for me to get the most out of my use of my devices and to adapt my usage behavior. Unfortunately, my device is a total loss, but that is definitely not due to the service, but to the device defect, but I was given excellent advice on purchasing a new one and things I should pay attention to in the future. I give this lovely little shop a solid 5 stars for all aspects. They score with competence, friendliness, authenticity, speed and fair prices. I have a clear recommendation for this. Many thanks for your help.

Detlef Wittkowski: Very good service, my PC was repaired very quickly. I am very satisfied with the performance of Mr. Pattis. Always happy when I need a repair again. Detlef Wittkowski

Heide Kreuzer: Very competent advice tailored to my needs and excellent execution of the order. I am very satisfied and feel well served. If problems arise, I will be happy to contact Mr. Pattis again. Thank you very much!

Ursula Endert: We have been customers of Mr. Pattis for years and are always happy to have found this shop with super customer-friendly service. For all technical problems and questions about new products to be purchased, he always has competent solutions at fair prices. Our children and grandchildren are also happy to use his services.

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