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1. Sunshine Cleaning
Address: Hasenheide 89, 10967 Berlin, Germany
Schedule: Open ⋅ Closes 8 PM
Business type: House cleaning service
Web page: https://sunshine-cleaning.org/
Near Sunshine Cleaning:
- a 75 meters away indoor mini golf in: Minigolfplatz Hasenheide
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Sunshine Cleaning: what do users think?
Brenda Penante: I've used Sunshine both for day to day cleaning of my flat and for a move out deep clean which left the apartment sparkling clean. In all situations the cleaners were punctual, thorough and friendly. In the website they provide clear instructions of what equipment you need and how much time it takes. I am very satisfied and often recommend their services to friends. Services: Standard cleaning , Moving-related cleaning
Christos Nitsis: Positive: Professionalism, Punctuality, Quality, ValueCleaner was really friendly and easy going. Only problem I had was getting an appointment because they were so full/busy! Although full credit to them as they emailed me and told me what was going on with my unconfirmed appointment. I would definately use them again.Service: Standard cleaning
Response: Hi Christos, pleased to hear that you were happy with the service, and thank you for leaving us a nice review! I'm glad we were able to find you a suitable appointment time and that you felt in the loop about your booking until we filled it. We are having some success expanding our team to meet demand, so hopefully getting appointments will become much easier! Look forward to hearing from you again in the future. Thanks again, Kate
Sebastien Fournier: We've been using Sunshine cleaning for over a year and although we've had a few changes of cleaner, and some appointment setting challenges (both to be expected with seemingly small team), overall my wife and I have been incredibly satisfied with the services. We have one year old at home and calendar setting isn't my strongest suite, but the management team have been very responsive and always offered alternative solutions. Our current cleaner Katsura has been remarkable and always goes above and beyond to ensure to best clean, at great value. It's a great solution for us as a young family, and I hope you guys can expand in the future. Thanks team! Service: Standard cleaning
Response: Hi Sebastien, Thanks so much for the lovely review- much appreciated! Very pleased that you have been happy with the service! We understand that schedules change, particularly with little ones in the house, and we do our best to provide a flexible service that meets changing needs. Thanks also for your good wishes for our business! The pandemic hit us pretty hard, and now we are doing our best to grow and flourish again. All the best, Kate :)
carlos bs: Booked two weeks in advance. During two days before the appointment (weekend) they changed the cleaner three times. Just after the service (and without anyone else apart from the cleaner having been in the apartment) we realized that one set of keys was missing. Everyone who knows Berlin is familiar with the rate of housebreaking in the city, something that looks more like an epidemy. One week after the keys remain missing so we have obviously changed the lock, new keys, etc. The company has rejected any responsibility, interest in investigating further and has punctually sent me the invoice for a service that I will obviously neither repeat nor recommend. Service: Standard cleaning
Response: Hi Carlos, I understand this has been an extremely frustrating situation for you. Losing a set of keys is a horribly stressful and worrying thing. You imply in your review that the keys were taken from your apartment, however our cleaner actually followed your tenants instructions and placed the two sets of keys in your postbox after locking the apartment, which you asked us to do at your own risk. Following this your friend could apparently only find one set of keys in the postbox. I believe we have actually been very cooperative in our communication with you. Our cleaner has phoned you and written a step by step account of what he did. In your last email you told us you were submitting a police complaint. I responded that we fully understood you need to follow that process, and of course we will cooperate with any questioning from the police. We did, however, do exactly what was asked of us, we delivered the cleaning service, our cleaner, as requested, placed both sets of keys in your postbox, after which we have no idea what happened to them or why only one set was found. It's obviously a very unfortunate situation. We are very sorry this happened to you, and we truly hope you are able to resolve it the best way possible. We did change your cleaner two times, the first time as the cleaner had a last minute urgent doctor appointment and your booking time could not be changed, and then because the replacement cleaners' child had a very high fever the night before, all of which was communicated to you at the time. We did however manage to keep your chosen appointment time. Wishing you all the very best, Kate.
Ashley Mantha-Hollands: I’ve tried to book a cleaning service twice now since all the reviews are fantastic. Both times unfortunately they’ve had to cancel because of lack of staff. This last time however was quite frustrating as despite sending a booking request weeks ago, they only got back to me 3 days before the day I had requested which doesn’t give me any time to book another service! I also sent an email asking about alternative dates and never heard back…
Response: Hi Ashley, I'm so sorry we were unable to fill your booking requests and particularly that this time we didn't give you much notice. We do let customers know when we receive the request that the booking is not confirmed, but that we are looking for a cleaner and will be in touch with an update. We always try our best to inform people with plenty time if we don't have someone, but this last few weeks we've been quite overwhelmed with booking requests and it's true that your booking unfortunately fell through the cracks. I'm very sorry that negatively impacted you. We're always trying to improve the service, so we definitely take your feedback seriously. We are a relatively small team and the demand is high, and although we are doing our best to expand, it takes time to recruit and train the right people for our company. Wishing you all the best, Kate
John Sheppard: I recently booked and was charged at the higher rate for an 8 hour moving out 'deep clean' focused on kitchen, bathroom and windows after the previous people moved out of the apartment. What I received was a superficial, incomplete clean for which I complained, providing photographic evidence and received a partial refund for. The cleaners had also been late and taken personal calls which if they'd done a good job wouldn't have been an issue but it was just not up to a professional standard. Entire drawers and cupboards went missed, approximately 40% of the kitchen (too many cupboards apparently) and the base units left untuoched thick with dust. Handles were left dirty and facias marked with food. I provided every cleaning product requested, even making a special trip to the supermarket and told they had everything required to do the job however at the end I was shown a dirty oven and told they didn't have the right kind of sponge! Seriously the time to have said something was at the start of the clean not at the end. Regarding the bathroom the sinks were not checked for hair (deep clean?) and the tile grouting still had black and orange mould. It seems that they have no idea what a 'deep clean' should even look like so basically we ended up cleaning the place after them - even having paid for 8 hours of deep cleaning. I wouldn't use again because of the low standards and unreliability but the manger told me I should look elsewhere in future anyway! Not sure what I'd done to deserve that other than book, pay them on time and point out that I had not received what I paid for.... Low standards and poor customer service = no repeat business. Edit: the apartment was completely empty. You didn't have to do floors or walls or anything in the bedrooms. Just kitchen, bathroom and windows. How can you struggle to get that done in 8 hours of deep cleaning? One cleaner did ask me for more stuff to do as they finished the bathroom so your argument does not hold water. I'm busy working so I can't supervise them, that's your job. I'm expecting a professional cleaning service to do a professional job. You didn't deliver and neither did you visit at any point before, during or even after the clean once the complaint had been made so you have no idea what the cleaners did or did not do during the 8 hours charged and paid for. Still, you don't accept that this is your fault and apologise seeking to deflect the blame away from yourself and onto the customer. This is just as bad as the poor cleaning job.
Response: Hi John, I'm sorry you were unhappy with the cleaning and customer service you received. We did take your complaint seriously at the time, offering a 20% discount which you accepted was sufficient to compensate you. I agreed that from your photos that the kitchen had not been done to the standard we expect and based your discount on that, you didn't mention any other areas such as the bathroom which you were unhappy with at the time. Prior to the booking we communicated about the booking length. You made a booking for 4 hours for a move out clean. I said we estimated 14 hours for a full move out clean of a property your size. You said you only wished the kitchen, 2 bathrooms, and windows to be done. For that I recommended 10-12 hours of work. You first agreed, and later told me that 6-8 hours was enough as you planned to do some of the cleaning yourself. Our cleaners really struggled with the 8 hours they had, it didn't seem like any of the work had been done by you and they weren't able to do everything in the time to the standard we expect. Our time estimates are based on years of experience, and unfortunately if customers book less than we recommend they are often disappointed. We give clear information about the cleaning products and equipment needed to help us to do a good job, including a comprehensive list of suggested items. As you were having the oven cleaned I emailed you 5 days before the booking saying "It really helps the cleaner if you can make sure to provide a quality oven cleaner, plus some good metal sponges for scrubbing, and an oven scraping tool if you can find one." When the cleaners arrived they had to wait for you to go out to the supermarket before they could start cleaning as there were no cleaning cloths and some products were missing. There were also no metal sponges provided so the cleaner did struggle to clean the oven properly with the sponge provided. We try to give the best possible service we can, but we can only do that if our cleaners have sufficient time, and have the right materials to do the job well. Following your complaint and our attempt to resolve that with you, you continued to inquire about further bookings for a particular situation that we were not able to serve. I'm sorry once again you were disappointed, I do wish you all the best and hope you find a service that is suited to your situation. Thanks, Kate
Adam Golinski: Fair priced, transparent about how much the cleaners earn & how much the agency takes, did a good job, cleaners speak very good English! Would recommend!
Response: Hi Adam, Thanks for the nice review! That's great you were happy with the service. It's important to us to be transparent about the pricing and that our cleaners earn a fair proportion of the payment. Thanks for your appreciation and recommendation! All the best, Kate
Camila Weirich: Excellent service. It’s is so hard to find any great service in Berlin, that after their cleaning session at my place I was happy for days! Javier and Michaela were attending to all details and bringing good vibes and elegance to our place. Loved it!
Nathania Wong: I had a move out / deep clean service and the cleaners were punctual, efficient and worked really hard to make the apartment sparkling again. Kate was also responsive to my emails and helped to advise on how much time would be needed. All in all I was pleased with how it went and would be happy to use their services again!
Response: Thank you for taking the time to leave such a nice review Nathania! Very glad you were pleased with the service and we'd be very happy to clean for you again sometime! All the best!
Harry D: Best experience so far! We have tried all major cleaning services in Berlin, Sunshine Cleaning has been from the very beginning the best ones in: communication, punctuality and quality of the cleaners provided. We have had 2 cleaners so far, both have cleaned our place better than how we would clean ourselves. Many kudos to Kate and the team for their excellent communication and support. Service: Standard cleaning
Response: Thanks so much for the lovely review Harry (sorry it's taken a while to reply!) I hope we can continue to provide a service you are happy with for some time to come.
2. SPIC AND SPAN. Home & Office Cleaning
Address: Scharnhorststraße 24, 10115 Berlin, Germany
Schedule: Open 24 hours
Telephone: +49 30 58849440
Business type: House cleaning service
Web page: https://spicandspan.de/
Near SPIC AND SPAN. Home & Office Cleaning:
- a 0 meters away seo in: Netzbekannt - Die Online-Marketing & SEO-Agentur Berlin
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SPIC AND SPAN. Home & Office Cleaning: what do users think?
Gayle Bissay: Positive: Professionalism, Punctuality, ResponsivenessI think SPIC and SPAN is a great option for people looking for English speaking help. My feedback would be that the vet their cleaners a bit more as some cleans were not to my standards though I am sure with training on their side this would be much better! Fast and easy response to all communication which is wonderful.
Response: We really appreciate you taking the time to share your experience with us :) Your feedback will make us improve. Thank you :)
Juha “Riussi” Ristolainen: We had a moving out cleaning done by them on an empty apartment with extras but had to go and clean after them ourselves. Super disappointing.
Nishargo Nigar: Overall, I am happy with their service. I liked the cleaner. He seems to be a very nice person. Of course, they have scope of improvement. Wishing them all the best!
Response: Dear Nishargo, thank you for your review and kind words. We really appreciate that. If you would like to discuss your feedback any further, please contact our Customer Support. We value any insight into how we could improve our services.
thedabaraxx: Terrible cleaning for a high price. I’ve been talking for about a week with the office to schedule a cleaning while I was abroad. They were nice and responsive. Too bad that whatever we’ve decided hasn’t been taken under any consideration by the person who “cleaned”. I was told that 2 hours for a deep cleaning wasn’t enough. My apartment was already decently clean, and it’s less than 50 sq. The only reason why I payed €40 per hour, was to clean the oven.Anyway, I trusted their judgment and I said that I would have paid for 3 hours. Again, I was ready to pay a “deep cleaning” cost for a regular cleaning of a small already clean apartment, plus the oven and the mattress. I also asked if the cleaner could have kept the keys and they said yes. I was over the moon! Then the reality... My friend went to open the door. The cleaner was late. He had no clue about the keys. So I had to figure something out last minute. He called my friend back because he couldn’t figure how to open the water. He left after two hours. Because of their lack of communication and professionality I lost a tenant. Here comes the pics that I received from him. I asked for a refund and they sent me pics of what was cleaned for €80. Since I clean my house by myself I can tell that what I paid wasn’t worthy. Plus they had the guts to tell me that 2 hours wasn’t enough. I suggested they checked the emails where I said that I was up to pay for 3 hours, because I needed a clean apartment. If you charge €40 per hour per person you need to be the best ! They’re far far away even from being good. Service: Moving-related cleaning
SADAF SAEED: Positive: Professionalism, Punctuality, Quality, ResponsivenessI got my apartment cleaned from Dan and he was brilliant! Amazing work, very respectful. 10/10 recommend this service
Response: Thank you for the review. It really means a lot to us! :)
Njoya Yvette: Positive: Professionalism, Punctuality, Quality, Valuedeep cleaning service was real good. Nice team profesional job by team Caleb. I will book againService: Deep clean
Response: Thank you for your words :)
Evelyn Parh: This was my first experience with Spic & Span and I was satisfied with the service from the provider and the cleaning agent, especially as it was also the first experience of the cleaning agent. Knowing that it requires time to understand and adjust to cleaning any new place, I was pleased with the effectiveness and efficiency of the cleaner. My initial appointment was modified directly by the cleaning agent and this was done efficiently and smoothly with no hitches. As it was my first experience, I contacted the service provider a few times and realized it is faster/easier to communicate with them via online chat than via phone for example (but that was after a few frustrated call attempts as well as confusing online chat attempts, before realizing just a little wait gains you an actual person to chat with online). Overall, I would give this a 4.8 star rating if possible but there are only options for single star ratings! For the costs, I found this a bit on the high side (for the one off cleaning), and I have to say it was disappointing to realize that "regular" cleaning only qualifies for at least one-month durations. It would be good if one could choose for example 6-8 week durations for such regular cleaning, depending on the needs, and still get a fair deal compared to the one-off cleaning - this goes as a recommendation which I hope would be captured. I found it excellent to have the possibility of getting English speaking cleaners in Germany, which facilitates communication for non-German speaking persons. I look forward to using this service in the future, but probably for one-off cleaning every second month (as I do regular cleaning myself and just require deep cleaning every now and then). This is something that could be considered to be offered by the service, something in-between deep cleaning and regular cleaning). Overall, many thanks for this excellent services and keep up the good work, while taking into account the useful feedback/suggestions provided by your service-users. Service: Standard cleaning
Response: Dear Evelyn, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to anne@spicandspan.net with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Tyson Chihaya: We had one of their people clean our house, and I have to say I’m very disappointed. The person they sent did not do a good job of cleaning, here’s a list of some things that we had problems with: - She arrived 20 minutes late. - She did not thoroughly clean the toilets (particles left) - She wanted to dust the rest of the house with the rag that she used to clean the toilet, we had to stop her and ask her to use a clean one. - She left the bathrooms messier than they were when she arrived. - She did not dust all of the surfaces, she missed many areas. The surfaces that she did dust were not done with care, there were spots missed. - She did not clean our glass coffee table, which had fingerprint and drink stains on it. - She did not clean behind any furniture as we asked her to do. - After she was done vacuuming and mopping the floor there were still crumbs and other residue remaining. - She did not tidy up anything, she left everything where it was. - She did not put any of the cleaning supplies, mop or vacuum cleaner away when she was done. - She left a wet rag and a soaking wet sponge on our oiled wood sideboard. If we had not caught it quickly, it would have resulted in permanent damage. After this we had to re-clean the entire flat. This service (for home cleaning) is twice as expensive as their competition (Helpling and Book-A-Tiger for example) and the results that we experienced were actually worse. I’m attaching a couple of pics showing how she left the house. We’d already cleaned up most of the stuff she left lying around when I took these but hopefully this will give you an idea. Four days later they called me offering to send someone to "finish the job". When I explained that we had already cleaned the house again, they told me that they couldn't offer me anything else.
Elizabeth Bailey: Positive: Professionalism, Quality, ValueOverall good cleaning service. Very nice that the service is in English so I do not have to worry about communications or confusion. the pricing structure is a bit confusing so that could be improved, otherwise I give full marks for the cleaning.
Response: Thank you for letting us know about this. Your feedback helps us do better :)
Nissrine Saraireh: One of the best cleaning service providers. We've had both Paul and Dani in Munich and they are simply outstanding, extremely professional and very attentive to details. They are thorough and deliver at high quality. They just get on with their tasks and do it with their hearts and souls.. Truly an amazing crew. One thing which I truly love about the Spic & Span associates is they're always pleasant and extremely polite! You cannot put a price on such qualities! As a Business-2-Business customer with Spic&Span, our office hasn't looked back! Spic&Span offers multiple payment options, they offer timely billing, helpful back office and administration (especially David). They are extremely responsive to their emails and phones and I am glad we spotted them.. Please keep up the great work and please hold on to your associates! They are truly difficult to come by gems and deserve nothing but sincere appreciation for their honest, hard work and beautiful souls.. Services: Office & workplace cleaning , Deep clean , Standard cleaning
Response: Thank you for the review! It really means a lot to us and our cleaning associates.
3. CleanWhale
Address: Westhafenstraße 1, 13353 Berlin, Germany
Schedule: Open 24 hours
Telephone: +49 1573 5981784
Business type: House cleaning service
Web page: https://cleanwhale.de/
Near CleanWhale:
- a 67 meters away international removals: MARTIN Internationale Spedition GmbH
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CleanWhale: what do users think?
Linda Hillmann: I can not recommend this cleaning company. I asked for a deep clean after a tenant moved out of my apartment, so there were lots of things to be done, from general cleaning to windows, bathrooms etc. I was really disappointed when I saw the result of it and I wonder what’s they’ve done for 7h in my apartment. The windows are all greasy and, for some reason, they decided to not to clean my bathroom at all. I was then talking to three different people over days which was annoying, I got 25€ back but would still never book this company again.
Response: Good afternoon. Cleaning the seams is an additional service, it was not ordered. As you can see in the photo, we did not clean behind the washing machine, this is your claim – but we do not move furniture and appliances and do not clean behind washing machines. This is written on our page
Mateusz Michalak: I was very unpleasantly surprised by the quality of service that CleanWhale provided to me. As you can see on the photos parts of the apartment are still dusty and dirty (even though I explicitly ordered additional deep-cleaning services) and one window in particular looks worse after cleaning than it did before, like it was wiped with a very dirty cloth! I would like to get my money back, because this is unfinished work. Very unprofessional. Update: CleanWhale reminds me in their response that I'm too late with my complaint. That's right, I submitted it 2 weeks after the cleaning took place, so you can only take my word for it that the apartment hasn't been used during that time. All in all, to anybody who wants to use this company - you must check if everything is ok immediately once the cleaning is done. I made the mistake of trusting that it will be done correctly and checked after too long. Services: Interior & exterior window cleaning , Deep clean , Moving-related cleaning
Response: Hello, you send photos 2 weeks after cleaning – this is impossible to understand, what was wrong. For instance, you sent photo of sink – and it looks like it was normally used, why it is our fault 2 weeks after cleaning?
Babajide Owosakin: Positive: Professionalism, Quality, Responsiveness, ValueThe sofa was thoroughly cleaned. I had given up on cleaning the sofa, but the cleaning made me love the sofa again. I am satisfied with the cleaning! Even though the performer was late for the order, he made sure to communicate. Overall, it was a job well done!Service: Upholstery cleaning
Nika Shipilova: Outstanding service! These guys were really helpful with finding last minute cleaning on friday evening, extremely nice and responsive customer service. I absolutely recommend to use this company if you live in Berlin Cleaning quality 10/10!
Thomas Schroeter: Positive: Professionalism, Punctuality, Quality, ResponsivenessFantastic service, great cleaning and very responsive customer relations team. Used this before my parents came to visit and now will use this as a monthly treat. What's one night of going out vs having a super clean apartment. Thank you!!Service: Deep clean
C. Vielhauer: Positive: Professionalism, Quality, ValueExcellent job! Thank you very much.Service: Upholstery cleaning
Vasilij Sapunkov: It was super experience. I will surely recommend it!
Nenad: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueSuper nice staff, very professional and timely.Services: Upholstery cleaning, Mattress cleaning, Deep clean
Andreas Hudec: Positive: Professionalism, Punctuality, QualityPerfect!Services: Standard cleaning, Deep clean
Дмитрий Шеламов: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueSuper!Service: Deep clean
4. Green Putzhilfe Berlin
Address: Gitschiner Str. 36, 10969 Berlin, Germany
Schedule: Open ⋅ Closes 6 PM
Telephone: +49 1520 3590253
Business type: House cleaning service
Web page: http://www.greenputzhilfe.de/
Near Green Putzhilfe Berlin:
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Green Putzhilfe Berlin: what do users think?
Rose Longhurst: I used this service because I wanted something environmentally friendly and professional - a real deep clean, including oven and windows etc. Pros: the person they sent was great - worked constantly for 6.5 hours without any break. The staff all speak English which is helpful as my German is poor. Cons: considering that I had explained in advance the size of our home and my intentions for the clean, I was surprised when they only sent one person, who then had to clean extremely quickly and without a pause to cover the job. I'm not sure this is fair - he didn't seem to have any idea of the scale of the job when he arrived, so had to work very intensively without a break, yet I can't imagine he's seeing very much of the 200 Euro fee we were charged. Also, I'm not sure what is exactly 'environmentally friendly' about this service. He used our cleaning products (perhaps he bought some of his own, but I didn't get a vibe that anything was any different to normal cleaning services.) In summary, if (like me) you need a quick, English-speaking cleaner, and you are not price sensitive (200 Euro for a days' cleaning seems expensive yet fair, depending on how much the actual cleaner himself is getting - we tipped heavily just in case), then this may be fine for you. Services: Interior & exterior window cleaning , Deep clean
Response: Dear Rose, Thank you for taking the time to review our services. Happy to hear that you were happy with the result. We work fast and efficiently and the 6.5 hours for 130qm + windows+oven is realistic time. We always try to make our customers feel satisfied and our agents happy with their working conditions as they are the engine of our business. Our agent was informed about the size of your home. He was happy to provide the cleaning alone and not share the hours with another agent, that makes his profit bigger. We pay our agents much more than other companies. Usually during the cleaning our agents do not make any pause. If it is a long cleaning it's up to them if they want to take a break or not (of course the time does not run for our customers). We asked him first what would be better for him. We provide ecological cleaning services, that means that we bring with us our ecological cleaning products, clean sponges and cleaning cloths. We have informed you in advance that we might need to use a stronger product for the oven, for better results as the ecological products that we use are not so powerful for difficult areas like the oven. Once again thank you for choosing our services and we hope we helped you understand better about the working conditions of our team. For any further information do not hesitate to contact us. Your Green Putzhilfe team
Konstantinos Baras: Thank you for the amazing service, happy to hear about you. Totally recommended. Our office looks great.
Ioannis Angelakis: My previous experience with a cleaning company was not the best, so I was searching to find a new company, for I had to move out and I wanted to return the apartment in perfect condition. Anna and Dimitri arrived at the house timely. They were well informed of COVID19 rules. I rerturned after 3 hours and the house was like new. I really appreciated the wonderful job they did. They did even more than what I had initially asked. I will definitely recommend them to others.
Response: Thank you so much for your time providing us with your feedback.
João Moreira: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueDario did an awesome job, professional and on time. He brought all ecological cleaning products These guys are great, definitely recommend their services!Service: Deep clean
Tatevik Vasilyan: Thank you very much for the great service! It was very easy to contact and schedule the whole thing.
Alexandros Kalpakis: Amazing service. Happy to hear about this alternative ecological cleaning service.
Mario frafeiros: I like the ecological approach. The cleaner was friendly and nice but he has a bit late. That why the 4 stars. Cleaning was fast and great.
Response: Thank you Mario for your review. We always try to learn from our mistakes. Looking forward to hearing from you soon 🌴
Dhruv Cosmik Khanna: These guys are Incredible !!! I totally recommend them 👌👌 best cleaning service so far in berlin !!
Response: 🦁🌱
Christos Atzinas: Every time very satisfied with the result. Plus reliable, flexible with the appointments and always polite. Definitely suggest them.
Response: 🌿🌿
Tasos San: Great services at a low cost. My apartment had never been so clean before. Thanks
Response: 🌳🍃🍂
5. Cinderella Clean
Address: Auguststraße 20, 10117 Berlin, Germany
Telephone: +49 30 65210880
Business type: House cleaning service
Web page: https://cinderella-clean.de/
Near Cinderella Clean:
- a 0 meters away places to get a pcr in: Schnelltest Berlin | Mitte
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Cinderella Clean: what do users think?
Georg Semechin: Positive: Punctuality, Responsiveness, ValueEverything better than expected ✨Very Clean, friendly, always on time and super uncomplicated.💯% recommended - business and privat. 👍Services: Office & workplace cleaning, Standard cleaning, Deep clean, Interior & exterior window cleaning
Natalia Gerega: Positive: Professionalism, Punctuality, QualityMy apartment has never been so clean. Full professionalism, always punctual and very thorough cleaning. I have more free time for myself. I have recommended to a few friends, everyone is satisfied.Services: Standard cleaning, Deep clean
Sarp Dağ Demirel: Positive: Punctuality, QualityI am very happy and satisfied with the service. I tried several different before. I hope they will continue that way :)
Mariana Pajitnov: Super
Lucia Emilia: I am super happy with the service from Cinderella Cleaning. Everything shines in new splendor and I have already recommended Cinderella Cleaning to my friends. Thanks to the team for the great execution.
Phở_reigner: For years, the services have been extremely variable and sometimes cleaning aids are provided who speak neither German nor English and with whom you can only talk with the help of a translation app. Update: Another increase in the hourly rate to just under €20 was announced, which is disproportionate to the performance delivered.
Max Ja: Valentina is always on time and cleans very thoroughly. Leave the house without hesitation and always come back to a clean and tidy home. Great service, thank you.
Ronny A.: Very good service and cleanliness. I was always skeptical about letting a stranger into my apartment. But I have to say that Cinderella cleaning has convinced me on all points and I will recommend this company to friends at any time. Thanks to the team.
em h: Our 6000EUR parquet was extensively damaged after the visit of the cleaners from Cinderella Cleaning according to the expert opinion. We tried to clarify this for months until the matter went to the lawyer and ultimately to court. Cinderella Cleaning lost but didn't pay. Enforcement is currently underway against the company. I strongly advise against using the services.
Rebecca F.: We are more than satisfied with our cleaning staff! She is reliable, thorough, fast and proactive. And contact with the company is also friendly and quick. What more do you want :)!
6. MaidEasy - Berlin
Schedule: Open ⋅ Closes 11:30 PM
Telephone: +49 30 62937539
Business type: House cleaning service
Web page: https://maideasy.de/berlin
Near MaidEasy - Berlin:
- a 0 meters away food trucks on: Pecados | Food Truck Catering
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MaidEasy - Berlin: what do users think?
Maia Mesa: Positive: QualitySuper efficient, Friendly and professional job.Service: Deep clean
Harvey West: Positive: Professionalism, PunctualityEasy to schedule, easy payment options, prompt, courteous, fast, thorough. Excellent experience.Service: Cleaning
P P: Positive: Professionalism, Punctuality, Quality, ValueThe service was great. The maid was on time and the cleaning was thorough but quick. Every interaction we had was friendly and professional and the result is impeccable.Service: Cleaning
Stefan Saffer: Positive: QualityThe cleaner came on time and was amazingService: Deep clean
connor quinn: Booked 5.5hrs for a cleaning service for my 105sqm appartment for 1330 on wednesday the 16th of May 2018. By 1415 the cleaning person hadnt shown up, no phone calls, no notification I am just left in the dark until I spend an hour trying to figure out what is happening. When I finally got a solution with them they sent a cleaner for 1800. She arrived but was not able to to communicate in english even though the website said all their people can. She also only brought paper towels for supplies and had to use my soap and crappy vaccum even though they advertise they bring their own equipment. So I try to communicate what needs doing, she said she will be there untill 2100-2200 and I step out for a meal. I come back at 2015 and she is gone and only 2 rooms are done with minimal clean up. The other 3 rooms and hallway is left alone. Now the real mess begins. Obv I am not happy about paying 150e for 90 min of cleaning work. We leave a message on their answering machine. Next day no call back. Then we call the next day and talk to a costumer service agent to says she ll have the chef call us. Again no call. I get a 57e refund so now I am paying 100e for 90 min of work done with my own supplies and equipment. Obv I am not satisfied. Basically stay away from these people. You are much better off paying some random person off of craigslist or the like 10e/hr rather then 30e/hr with close to no customer service. They advertise professional service with professional supplies, prompt service if there is a problem and multilingual staff. This could not be farther from the truth. This site is a scam.
Richard Lohwasser: Positive: QualityAppartment got really clean, loved it.Service: Cleaning
Planet Kate (Planet Kate): Correction: Ordered 3 times, another cleaner came 3 times! According to their own information, they only pay 10 euros/hour. I paid 139 euros. For almost 100m2, people are given 4 hours of time, meaning they get 40 euros, the company pocket 100 euros! In addition, it is impossible to thoroughly clean the kitchen, 2 bathrooms, guest toilet, living room and 4 bedrooms + staircase in this time! Also, no professional cleaning products were brought as promised, such as preparation for parquet or something disinfecting for the bathroom or for chrome fittings! I had to clean it afterwards every time, remove limescale stains, the vacuuming wasn't good either...I won't hire the company again! Not good value for money and exploitation of employees! 4-star home The services in detail: Dusting/Dusting (dry): Lamps & lampshades (exterior) not provided windowsills TV / accessories not provided Shelves (around items) picture frame, not furnished tables and chairs Doors and door frames, not furnished Sofas and seating furniture (also underneath and behind if possible) not provided blinds skirting boards, not provided Vacuum and damp wipe: Floors/carpets in all rooms (also under the bed if possible) Wipe/wipe over: windowsills countertops Kitchen cupboards (outside), not provided Kitchen fronts (outside) (e.g. fridge), not provided tables Bathroom cabinets below/above(outside) rubbish bin (outside) Shower curtain/shower stall door Mirrors/mirror cabinets (outside) Scrubbing/intensive treatment: cooker/ceramic hob Wall surface behind the stove/ceramic hob, not provided Sink Bath, shower bathroom tiles (as high as can be reached from a standing position), not done!! bathroom sink toilet (inside and outside) Clean fittings, toilet paper holder, toilet brush, etc., only partially provided! Miscellaneous: Remove cobwebs, not rendered! bring out garbage load the dishwasher Make beds, not provided Reupholster beds (if there is a new cover on the bed) Shake pillows, not rendered Definitely not a 4⭐ service! (The cleaning staff did a good job! I will certainly hire the company to do the cleaning more often. I only hope that the company will also pay the new minimum wage of 13 euros to the cleaning staff, because the service is not particularly cheap!)
Jekaterina Piechura: Wonderful and fast contact! Digital and well structured. Scheduling appointments very quickly and customer-oriented. The cleaning team was very thorough and friendly! We are super satisfied, the ekomia.de team
Michael Sauer: I am super satisfied with the work of Katarina and her colleague. There was a delay due to a traffic jam, but I was informed in good time. The contact to Katarina and also to maideasy was very friendly. The best, most professional cleaning performance so far, so I have now chosen Katarina to clean it regularly.
Robert Richter: The office is perfectly cleaned and very tidy! Great service! A heartfelt thank you!
7. Real Support GmbH
Address: Janusz-Korczak-Straße 22, 12627 Berlin, Germany
Schedule: Open ⋅ Closes 9 PM
Telephone: +49 173 6086617
Business type: House cleaning service
Web page: https://real-support.eu/
Near Real Support GmbH:
- a 0 meters away courier companies in: Kurier 247
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Real Support GmbH: what do users think?
David Müller: Best Reinigungsfirma i have found in Berlin among all other cleaning Service i have used in past. I found them as last minute Support and really appreciate the job they have done in my house, overall sparkles. Reliable, professional, friendly and very careful about the quality of work. Thanks for your help, Definitely use your Service soon Future.
Response: Thanks for your Great Review about our Reinigungsservice, it was pleasure to work with you. Thank you!
Anna M.: Amazing service, always available and on time. I personally would recommend Feruj, he has been my helper since 2014 and has always done high quality work for a very reasonable price. Don't hesitate to use Real Support as your cleaning provider.
Response: Thanks a lot for your great feedback on our Reinigungsservice.
Lily Calaway: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueFrom start to finish, the entire experience with Real Support was excellent. I can highly recommend this company and their services. Professional, responsive, and quality work for a great price.
Response: Thank you Very much for your feedback about our Reinigungsservice. It was nice to work with you. Thanks
Danielle Feldman: I was in need for a moving service and was lucky to find them :) Very quick and responsive, high quality moving techniques (without elevator too!!!). Very very nice and helpful! Will most definitely use this service again and would recommend to everyone I know!
Response: Thanks a lot for your feedback about our Umzugservice Berlin. It was pleasure to work with you. Thanks
Estira Dimitrova: Best cleaning company in Berlin. The service was excellent and highly recommended. ..
Response: thanks a lot.
Martina Bisegna: Very precise and careful service. I got now the weekly option
Response: Thanks a lot for your feedback about our Cleaning Services.
Amiya Bain: Thanks for your service. :)
Response: You are welcome, its my pleasure.
Arifur Rahman: Good service
Response: Thanks for your feedback about our Reinigungsservice. Thank you!
Nautilus 184: We use the weekly cleaning service and are extremely satisfied. The staff is very reliable - top value for money and definitely recommendable!
Response: Thanks a lot for your feedback about our Reinigungsservice Berlin, Germany.
Narinder Goyal: really good job. happy with the services. Many thanks
Response: Thank you for your feedback on our moving service in Berlin.
8. 3B Services Germany GmbH
Address: Wolfensteindamm 9, 12165 Berlin, Germany
Schedule: Open ⋅ Closes 5 PM
Telephone: +49 30 847850
Business type: House cleaning service
Web page: https://www.drei-b.de/
Near 3B Services Germany GmbH:
- a 83 meters away renovation companies: Skanska Bau Berlin GmbH
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3B Services Germany GmbH: what do users think?
Alex Dalley: Terrible cleaning... happy to add more photos. Our house stair on Greifenhagenerstraße is clearly not well cared for.
Response: Dear Mr. Dalley, Thank you for your feedback. We take the matter seriously and are working to clarifying the situation as quickly as possible. If you wish to support us, you can send us further details via service@drei-b.de. Yours sincerely 3B Dienstleistungen
Pamela Engling: Top
Monster crown ?: Cleaning job
Meiner Einer: I'm in the tree care department at 3B and have only positive things to say. We have a great team, fair pay and the best equipment. The planning and processes are well thought out and there is always a contact person if you have any questions.
Vanessa Clemenz: As an employee in the tree care division, I benefit from the size and professionalism of the company. Internal company structures are clearly defined, the construction sites are well timed and all team members are experts. In addition, the 3B company makes every effort to enable employees to reconcile job and family.
Vertrieb Schliefke: We have been a 3B customer for many years. We are absolutely satisfied with the cleaning performance of our office and kitchen areas. The great support provided by the sales representative Mr. Strohmeier is also outstanding and worth mentioning.
Björn Bandelow: We are always satisfied with 3B, both in the office and in the sales rooms. The previous agreements on our requirements took place on a very professional and friendly level and have always been implemented to our complete satisfaction. In short: TOP and absolutely recommendable!!!
Ionut Velceleanu: I have been working in the tree care industry for 4 years and have found more than one team, one family in this company. I received help and support from colleagues and supervisors when I needed it.
Sven Samson: I can not understand or understand the bad rating here. I have known Mr. Langer since he has been with the company. And I've also been with the company for 8 years. You can always talk to him and rely on him. Working with him is fun. There should be more superiors who are still so human and social. There is no reason for such an assessment.
PatPat TapTap: Unfortunately, I have to agree with the negative comments from my former and existing colleagues. Certainly there are still object and team leaders in the company who are humane and fair, but this is a rarity. Personally, I have rarely experienced so much inhumanity, irresponsibility and ignorance. Employees are left to their own devices! Of all the negative reviews I've read here, at least one of them happened to me or is happening at the moment. You will only be lied to and cheated on. I can't recommend the company any more and the colleagues who still work in the company and are just as dissatisfied as I am, I can only advise not to hope anymore, but to quickly look for something else because nothing has changed for years.
Response: Dear PatPat TapTap, it is a pity that you did not feel well taken care of. It shouldn't be like that. In our company, fairness, mutual respect and team spirit are particularly important to us. We are therefore sorry that you got a different impression. We thank you for the feedback and wish you all the best for your future. Many greetings Your 3B services
9. Batmaid Berlin
Address: Kemperpl. 1 Mitte D, 10785 Berlin, Germany
Schedule: Open ⋅ Closes 6 PM
Telephone: +49 30 220122080
Business type: House cleaning service
Web page: https://batmaid.de/de/
Near Batmaid Berlin:
- a 0 meters away pregnancy classes: Kinderheldin GmbH
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Batmaid Berlin: what do users think?
Hilal J: Critical: Professionalism, ResponsivenessEven after cancelling my contract with them, they continue to book new cleanings. I am tired of manually cancelling and informing them about it. Next time their staff will simply be sent away if they show up at my place. I have also frozen my card, so they can’t charge me anywayService: General housekeeping
Paulina: Critical: Professionalism, Punctuality, Quality, ValueStarted as a good experience, developed into unreliable service.Poor customer service which did not respond to any concerns, many appointments for wich nobody showed up, decresing performance due to cleanliness and reliability. Pity!Service: Standard cleaning
Response: Dear Paulina, we are sorry for what you have experienced with us. But we want you to know that the customer support team is there to support you at any time and of course to solve the problems which are unfortunately sometimes happening. best regards
Anna Babina: A very bad experience. Every time I need something done - have to call the customer service. The system keep booking the cleaning personal I deliberately said I don't want. On top even after I asked to delete my account - keep getting new booking piping up.
Response: Dear Anna, we are sorry to hear that. Of course we always try our best to check the mails on time but it can have a 24/48hrs delay in reacting due to the quantity of mails. That's why the telephone support can solve the problems much faster. Best regards
Lianne Bristow: Critical: Punctuality, QualityPoor service- the maids did not show up on time, cleaning was not completed, lots of dust was left, fridge & oven not cleaned properly etc. They sent someone back a week later to finish the job however it still was not completed as they did not clean the balcony despite this being in the booking.Service: Moving-related cleaning
Response: Dear Lianne, We're sorry about your negative experience using our end-of-tenancy cleaning. The booked amount of hours was not enough for your apartment. From our side we added an extra 2.5 hours for free to finish, but sadly it was not enough. Once again, we offer you our sincere apologies. Best wishes, The Batmaid Team
Antonio Lasgoff: Positive: Quality, Responsiveness, ValueThe maid was professional and ontime there.She was able to talk english which was a big surprise for me!Service: Deep clean
Response: thanks for the review
Shahrzad Saffari: Positive: Professionalism, Punctuality, ResponsivenessOne of the best cleaning companies ever. Punctual, reliable, highly recommended ☺️Service: Deep clean
Response: thanks for your review
Soudabeh Noghani.Behambari: Positive: ProfessionalismGreat service,friendly staff above all, great workRecommendedService: Standard cleaning
Ela Ma: Positive: Professionalism, Punctualitygreat experience with their serviceService: Standard cleaning
Response: thanks for the review
Nima Lotfi: Highly recommended!Service: Standard cleaning
Response: thanks for your review
Hessam Salehi: Positive: ProfessionalismTop!
Response: thanks
10. DustlesService GmbH Gebäudereinigung Berlin
Address: Stresemannstraße 23, 10963 Berlin, Germany
Schedule: Open ⋅ Closes 5 PM
Telephone: +49 30 346493130
Business type: House cleaning service
Web page: http://www.dustlesservice.de/
Near DustlesService GmbH Gebäudereinigung Berlin:
- a 6 meters away jeet kune do classes: LMAO Kali Schule Berlin
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DustlesService GmbH Gebäudereinigung Berlin: what do users think?
Rebecca Schultz: Dear curtain team, thank you for cleaning the curtains, fast and friendly service, not cheap but it was worth the price. Even a mask was worn.
Response: Dear Mrs. Schultz, We are very pleased that you liked our curtain service. advertising worked. Hope we get another recommendation. Kind regards to your housekeeper Thank you for your help.
Slobodan Radosavljevic: Very friendly, well organized and reliable. great company!
Response: Thanks very much
Fuchs Krötenheerdt: Here's your old customer. After a phone call with Ms. Sober from your home on June 21, 2016. I would like to rate you. But I have to deduct a star. Because an appointment for the cleaning was cancelled, without me being informed. So greetings from Mr. Fuchs.K
Response: Dear Mr. Toadheerdt, nice to hear from you. Thank you, for your positive rating. Our entire team, in particular Mrs. Sober, thanks you. We at DustlesService would be very happy if we could expect further orders.
Dane A.: Highly recommended, good value for money. Corona protective measures are all observed. I thank you for the good cooperation.
Response: thank you for the 5 stars, have fun and good luck with your recently received wedding.
Paul Heiden: Very nice contact and good service. We are satisfied with the cleaning of our building by the company DustlesService and hope for further good cooperation.
Response: We were happy to work for you.
Claas Schwaiger: DustlesService has been cleaning our office building for a few months now and after a long search we are finally 100% satisfied. I can recommend it only.
Response: Hall Herr Schwaiger, we hope it stays that way for a long time to come, we are happy to work for you, our entire Berlin team says thank you. Also for quick payment.
Tim Schieren: Just great .. Price / performance ratio is right. Goods quickly and thoroughly. It was a pleasure.
Response: Dear Tim, we look forward to 2021, hope we can do more together
Ersin Soydaner: We are supplier from the company Always pay on time and are always very nice, you really have to say that this is a serious company
Response: Dear Mr. Soydaner, yes, you have recently become a supplier to DustleService GmbH, you delivered super quickly and we hope there will be follow-up orders. Happy 3rd Advent to you and your family. As well as greetings from Mr. Witt
Peter Wusterhausen: Hello people from Dustleservice, I would like to thank you for the quick and inexpensive work. Well done. Good, fast and cheap service! Gladly again...
Response: Dear Mr. Wusterhausen, we would also like to thank you for your lines. Please recommend our building cleaning. Greetings your cleaning service Berlin.
Jule Böhler: Clean the entire 3-storey office building for us. The cleaning staff are reliable and friendly. Definitely recommended.
Response: Dear Mrs Böhler, THANK YOU
11. BonoClean Gebäudereinigung
Address: Halenseestraße 4, 10711 Berlin, Germany
Schedule: Open 24 hours
Telephone: +49 176 22109564
Business type: House cleaning service
Near BonoClean Gebäudereinigung:
- a 46 meters away aesthetic medicine courses in: Aesthetic Med
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BonoClean Gebäudereinigung: what do users think?
Verena Rösgen: Dimitri is very reliable, as is his workforce! We have had our household help for almost 2 years and we are super satisfied! No matter if cleaning, ironing, cleaning windows, preparing flowers, watering flowers on vacation, etc. Everything is always perfect. Dimitri and his colleagues always offer their help with painting work or other things! And everything always runs legally and on account, so that employees are properly paid and insured! Simply great!
Sascha F.: Super Service. Work was done quickly and competently. Inexpensive and qualitatively without defects. Friendly staff. I would take again anytime.
Melanie Pfaffe: We are very satisfied. Everyone is very nice and accommodating. Top price-performance ratio. I can only recommend.
Sergey Vandyshev: Very friendly and everything is always super clean, I am thrilled!
Ira Libermann: Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Fast, reliable and clean!
Yekaterina Orekhova: Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Borodina Anna: Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Олеся Кривохарченко: Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
12. Tiger Facility Services
Address: Jägerstraße 67, 10117 Berlin, Germany
Schedule: Open ⋅ Closes 3 PM
Telephone: +49 30 255585784
Business type: Commercial cleaning service
Near Tiger Facility Services:
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Tiger Facility Services: what do users think?
Daniel Mesonero: We signed a contract with them last summer and have had incredibly poor service. The cleaning has been very sloppy, the cleaners have on occasion thrown the dirty water out of the window rather than down the drain, plus been very irregular in when they actually show up. The communication with the back office has also been incredibly poor with people constantly changing and neglecting your emails. Even the final key handover when we canceled the contract, they managed to miss. I can under no circumstance recommend this service, and I am really sceptical about their 5-star reviews from other people.
Response: Dear Mr. Mesonero, Thank you for sharing your experience with our service. We are sorry that you are not satisfied with the service. We value professionalism and reliability. We would like to emphasize that we mainly act as an intermediary for service providers. It is very important for us to receive feedback about the executed service to improve our service and the related partnerships. Even for the key handover we need to trust our service providers and count on their reliability. We are at your disposal for further questions and concerns. Best regards Tiger Facility Services
Mike Bandecchi: Positive: Professionalism, Valueexcellent sales service aimed to understand your real needs. Tommy H matched very rapidly your needs with a pro cleaning service. The testing period of 4 weeks is definitely a bonus to figured out the perfect program for you. Top!
Marko Lazic: We are an architecture office which needed a window cleaning. We worked together with Tommy who send somebody to take the measurements and look at what kind of tools they need. Then We accepted the offer and the cleaning took place 3 days after. We preferred the direct approach and the speed of the process.
Response: Hello Mr. Lazic, thank you very much for the review. We are glad that we could provide you the service you needed just in the time you needed it. Our goal is to deliver the service fast and always in the best quality. Your Tiger Facility Services Team
FLO Grundmann: Positive: ValueIt is a great pleasure to work with Tiger facility Berlin and Mr. Nicolai. I have recommended this service to multiple colleagues of mine!Service: Standard cleaning
Yaw Boakye: It was pretty straightforward to schedule a cleaning even on short notice, with a lot of help from the rep, Tommy. Price is slightly high though; but they did an amazing job so I really can't complain.
Response: Hello Mr. Boakye, thank you very much for your feedback. We are glad that we could meet your expectations. Your Tiger Facility Services Team
Savane Sauvage Bln: Positive: Professionalism, Quality, Responsiveness, ValueVery good service. I had the pleasure to talk to Julian Schäfer about my issue. Very capable and empathic employee! I left the talk relieved and my issue was resolved!
Anshuman Kharoo: Positive: ProfessionalismAlways a wonderful experience, especially the communication and work with Tommy Haferkorn is amazing and very professional. Keep up the good work and looking forward to lots more.....
Jasper Pol: Always had good interactions with their employees, especially Mr Schuster. Quick and to the point solutions, anytime.
A.J.C.: Positive: Professionalism, Quality, ResponsivenessQuick response and fast replacement team came equipped, big thanks to the friendly staff, and Mr Schuster for his clever suggestions 🙏
William Harris: Always punctual and do a great job in our office!
Response: Dear Mr. Harris, thank you for your positive rating. We are happy to see that you like our Service. Your Tiger Facility Services Team
13. Perfect Cleaner
Address: Krausenstraße 22, 10117 Berlin, Germany
Schedule: Open ⋅ Closes 6 PM
Telephone: +49 30 37449191
Business type: Cleaning service
Web page: http://www.perfect-cleaner.de/
Near Perfect Cleaner:
- a 59 meters away pediatricians in: Dipl. Med. Christiane Wagner
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Perfect Cleaner: what do users think?
Paolo Busti: I tried several cleaning companies, Petar and the workers are precise and friendly and they do a great job. I'm finally happy with the cleanliness of my apartment and my office. thank you Perfect Cleaner for this wonderful job you do
Charly Marpaung: Good
Laura Knetelt: Not to recommend... I have a feeling these are fake reviews.
Salwa Witt: Very friendly and competent. First class.
14. Reinigungsfirma Immo-Clean
Address: Schlieperstraße 45, 13507 Berlin, Germany
Schedule: Open ⋅ Closes 4 PM
Telephone: +49 30 74690304
Business type: House cleaning service
Web page: https://www.immo-clean.de/
Near Reinigungsfirma Immo-Clean:
- a 63 meters away fish restaurants in: Fishermans - DAS Fischrestaurant
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Reinigungsfirma Immo-Clean: what do users think?
Nst Gogoleva: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThese guys are a real treasure! Easy-to-communicate, efficient, flexible, very helpful and responsible, and the quality of cleaning is flawless! I can only recommend Dawid and his team! Thanks you immo clean for keeping our offices perfect!Services: Glass & mirror cleaning, Interior & exterior window cleaning, Rooftop/skylight cleaning
Maja Vukosav: Positive: Professionalism, QualityAirborn Studios has been customers for a long time..., y'all understand and respect the trust and boundaries necessary for this important work! thank you very much for your excellent cleaning service!Service: Office & workplace cleaning
Horst Lehmann Getränke GmbH: For the first time, we commissioned the company Immo-Clean to clean the carpet in our 600 sqm office in Potsdam, because the offer was extremely cheap and an on-site consultation was uncomplicated before the order was placed. Immo-Clean was extremely flexible when it came to scheduling appointments and the work was started on time and even carried out faster than announced. The result was very positive, all stains were removed and even heavily used areas in the entrance were attractive again afterwards. The extraordinarily good price/performance ratio, the very friendly contact and the committed professional work have allowed us to include the company Immo-Clean in our list of recommended companies.
Nicholas Deinhardt: When we needed an offer for a carpet cleaning, we sometimes inquired about Immo-Clean. We would advise at short notice and very competent. Since it was not certain if a cleaning would succeed, Immo-Clean asked to clean several test areas. This was extremely helpful because the test areas and thus the entire surface could not be cleaned satisfactorily. So we decided not to clean. Since we did not clean, I can only judge the advice and competence. These were excellent. Should we later clean carpets, we will certainly contact Immo-Clean again. Berlin 03.06.2014
Arkadiusz Lasota: The company building cleaning Immo-Clean is a reliable partner in office cleaning and carpet cleaning. We received extensive training from this cleaning company in basic cleaning of carpets and linoleum floors in Berlin offices. Execution at a high level. Many Thanks
Marco Aldag: When getting a new apartment, there was the problem of finding a cleaning company. There are many in Berlin. This company was the first one to take care of the very helpful boss at once! It was about the linoleum, PVC floor cleaning with seal. For a very fair price was worked immediately! Perfect - always again! Thanks a lot!
marchewka agnieszka: For our apartment in Berlin Wedding, we commissioned the building cleaning service Immo-Clean to clean the carpet. Very professional advice and punctual execution of the cleaning work.
Martina Akram: In the search for a suitable parquet renovation for my apartment without dust damage and renewed renovation, the Immo-Clean cleaning service was able to remedy the situation quickly and reliably. Dry cleaning and coating brought good results, everything is hygienically clean and almost like new! Even small defects were quickly rectified upon acceptance.
Christian Baum: The cleaning company Immo-clean works professionally and very reliably. Also communication and flexibility are always guaranteed. In our practice rooms with sensitive operating areas, the work - daily maintenance cleaning, basic cleaning, processing and sealing of surfaces and floors, window cleaning etc - is always carried out to full satisfaction. The technical know-how in dealing with the corresponding materials and the individual refurbishment strategy are at a high level. Immo-clean is unreservedly recommended.
kinga felinska: Last year we had our staircase thoroughly cleaned, the linoleum floor still looks great. The entrance cleaning and stairwell cleaning every week is well organized. Good cooperation!
15. Berlin Carpet Cleaning & Upholstery Cleaning Karsten Vorwerk
Address: Auguste-Viktoria-Allee 89, 13403 Berlin, Germany
Schedule: Open ⋅ Closes 4 PM
Telephone: +49 30 41783522
Business type: Upholstery cleaning service
Web page: https://www.teppich-reinigung-berlin.de/
Near Berlin Carpet Cleaning & Upholstery Cleaning Karsten Vorwerk:
- a 63 meters away mechanical engineering specialists: H.-H. Focke GmbH & Co. KG
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Berlin Carpet Cleaning & Upholstery Cleaning Karsten Vorwerk: what do users think?
blerta paramani: Haven't been there but were helpful in advising me on the cleaning and what they offered
KuR: The upholstery cleaning of our 7-piece corner bench (dining area) was carried out by the Vorwerk company on time, professionally and to our complete satisfaction. The result of the cleaning was immediately visible. We can 100% recommend this company!
Response: Dear family KuR, thank you for your review and we are pleased that we were able to help you in this situation. We wish you every success in the work ahead. Thank you also for the friendly reception of our employee. Best wishes to the carpet and upholstery cleaning team
Hans Hege: An overturned glass of red wine spilled onto our armchair and a stool that went with it. We spontaneously tried to soften it with salt, of course in vain. Almost contrary to our expectations, we succeeded in cleaning the stool completely, and then the armchair as well. We are very satisfied, also with the service, and will definitely come back with the next problem.
Response: Dear Mr. Hege, Thank you very much for recognizing our work and the associated positive evaluation. Red wine is always a challenge that we always like to face. However, we want to be honest, we don't always succeed. In your case we were 100% successful again. We would be happy to continue working for you in the future, but does it always have to be when there is only one problem? 😉 We are also happy about "normal" cleaning tasks. 😊 We wish you and your wife a Merry Christmas 🎅 with a delicious glass of red wine 🍷 😉 The team wishes you a Merry Christmas Carpet cleaning & upholstery cleaning Berlin K. Vorwerk
Lukama Sch: I had my carpet washed here. What made my project a lot easier for me is that the Vorwerk company also offers the collection and delivery of the carpet. Agreements with regard to finding an appointment and a cost estimate were adhered to precisely and reliably. There were no other hidden costs. Thank you very much for this transparency and compliance with the agreements! The contact was uncomplicated and reliable, always friendly and customer-oriented. What I also really like is the company's environmentally friendly demeanor. Orders are apparently bundled per district, thus avoiding unnecessary trips, even if only short ones. Thumbs up! 👍 As soon as my carpet needs the next wash, I am happy to give it back to Vorwerk's trustworthy hands.
Response: Wow!!!! Thank you for the detailed review 😊 😊 We are very pleased that you are satisfied with our performance as a carpet washer and the entire service. As you can see, yes, we try to carry out our orders as environmentally friendly as possible. It starts with the fact that we use natural soaps that are easily degradable. Chemistry is a foreign word for us. Of course, we also try to keep the transport distances as short as possible. If we could afford it and there was a suitable vehicle with sufficient range, then we would even switch to an e-van. We simply hope that politicians will use common sense to introduce hydrogen technology for commercial vehicles, and please make it affordable. Due to the recent events in the carpet cleaning industry and the corresponding press reports in Berlin and Brandenburg, many customers seem to have lost confidence in the entire industry again. The phone has been pretty quiet since this news was published and could almost go into short-time work ☹ We can only assure every interested party that we carry out our customer orders at fair prices and with the greatest care. Please don't lump all carpet cleaning companies together!!!! We need the support of the customers, otherwise an honorable craft will soon die out in this city. Thank you again for the great review 😊😊 Greetings from the team Carpet and upholstery cleaning Karsten Vorwerk
René Braun: Our oriental carpet had the moths! We were able to make an appointment for carpet cleaning and moth control by phone quickly and easily. The carpet was picked up on time and returned clean after a week. It didn't cost a lot of money, but when it was returned there was a lot of good information about pest control. Many Thanks!
Response: Dear Mr Brown, Thank you for your positive feedback. It is always our goal to provide good service and to get the work done on time and in full quality. Thanks to our well-trained employees, we almost always succeed. As far as the price is concerned, you shouldn't hide the fact that your carpet was a proud size of almost 12m². However, the most important thing is that you are satisfied with the cleaning result, our performance and our reliable service. Say hello to your wife from us and continue to get through this time healthy. Greetings from the team Carpet cleaning & upholstery cleaning Berlin Karsten Vorwerk
Katja Richter: I'm very impressed. After a few years, my sofa looked badly battered. But since I didn't want to part with it, I started looking for an upholstery cleaning service. I requested several offers online and then decided on this company because they made the most serious impression on me. I had cheaper offers, but I was guided by the reviews on the Internet, so I paid a little more and can only agree with all the other consistently positive reviews. The mail contact, the telephone consultation and also the personal impression were very positive. If I now add the cleaning result, I can only say THANK YOU and recommend the company without reservation! It was worth getting my sofa cleaned. The result is impressive and the price/performance ratio is very good. Of course, the sofa is not new, but it looks almost like new and I didn't have to go through umpteen furniture stores and then wait another 4-10 weeks for the new piece of furniture. Many thanks again to the entire team at Karsten Vorwerk Upholstery Cleaning!
Response: Hello Ms. Richter, thank you very much for your rating and the effort that went into it. We are pleased that we made a good impression on you and that we were able to convince you with our cleaning results. Your decision confirms the content of our reviews, that is, that they are true customer reviews. It is certainly always difficult for a new customer to compare services in advance. This is quite easy to do with the price, but not with the quality of the service, because you as a customer only find out about this after the order has been placed and executed. We are therefore pleased with your formulation that we were or are worth the price. Wior deliver a very good quality and invest a lot of effort. We know that many of our competitors only offer "cheap" foam cleaning and disappear after 1 hour. Our employee reported that you were amazed at the extensive equipment with which he arrived. But what we're most excited about is something that isn't in your review. Your prompt recommendation to your post-maker. A very special thank you for that, then she is apparently so amazed by our cleaning result that she promptly placed an order today. We wish you a lot of pleasure in and with your set and would like to thank you for the friendly contact. Best regards, sends the carpet & upholstery cleaning team K. Vorwerk.
Lars Eisenstein: First impression after requesting a quote: quick reaction, flexible options for further inquiries, professional handling of the request, not the cheapest provider on the market Impression after upholstery cleaning: great (in the most positive sense)! he came - saw - and the sofa was cleaned (and at that point he and I weren't sure if that would really work given the degree of soiling). professional way of working - any dirt/dirt caused removed again - very pleasant handling, great expertise in case of queries - no defects or washing out of the colors from the upholstery Next purification will take place with him again For the existing professional competence and the service provided, one gladly pays '2 euros' more
Response: Dear Mr. Eisenstein, Thank you for this review. In just a few words you have summarized what we try to convey to anyone interested in advance via our homepage. It is true that we are not one of the cheapest providers. But the large number of orders and positive feedback confirms that we are one of the best upholstery cleaners this city has to offer. Yes, it's true, we weren't quite sure about the cleaning result of your couch. Some of them didn't know what kind of dirt it was and we can only guess what the origin was based on the stain pattern. The right assessment is one of the most difficult tasks in our job, because a large number of stains require a special treatment method and the right cleaning agent to achieve the best possible success. Exactly for these assessments, a very well-founded specialist knowledge is necessary. We are also pleased that you are satisfied with our complete service. However, we do not want to hide the fact that communication with you was very pleasant and professional. It was obvious that you were interested in what happened to your sofa. We see this interest as an appreciation of our profession, which unfortunately not every customer shows us. The fact that you will commission us to clean your upholstery again when the time comes is a clear expression of your satisfaction. This means that at some point you too will belong to the circle of “repeat offenders”, as we affectionately call our loyal customers. Also we would like to mention positively, you said you write us a review and you did it. Unfortunately, that's not the rule. Detailed and meaningful customer reviews are very important for interested parties who don't want to fall on their faces and of course also for us in order to survive and to continue to convince many customers that the profession of upholstery cleaner is a venerable and demanding profession and it is There are companies that do what they promise. Kind regards The carpet and upholstery cleaning team Karsten Vorwerk
Dagmar Gediehn: We are "repeat offenders" and just as satisfied as the first time. Fast appointment scheduling, punctual execution; our upholstery, already a few years old, looks like new. We can only recommend it, it is a specialist company. Now we got our carpet back, which was marked by everyday wear and some red wine. He looks like new, we are thrilled. It has become just as clean as the display goods that I forgot about when I first commented. At Beard again at any time, only to be recommended.
Response: Dear Ms. Gediehn, Thank you for your review. We are pleased that you have fond memories of our appearance and the convincing cleaning result. You are now part of the ever-growing group of our loyal "repeat offenders". For us, it goes without saying that our quality not only shines with the first order. Whether it's the first, second or third order, every further order is also carried out by us with the same best possible quality. Consistently high quality is a high goal that we have set ourselves. This is only possible with very well trained staff who have been with us for many years. Unlike some of our competitors, we do not work with part-time students or short-term freelancers. Such employees simply lack the necessary experience and usually also the necessary motivation. Our employees live their profession and identify with their work. It gives them pleasure to pick up the greatest praise from an order, the joy of the customer after the work has been completed, which is truly on their face. We hope you and your husband enjoy your "new" upholstered furniture again. You can already look forward to the Nepal carpet, which we still have. We think that the carpet cleaning that we carried out on the same order has also found your appreciation. Greetings to you, the team at Karsten Vorwerk Carpet & Upholstery Cleaning, and when it's time again, we'll carry out your next repeat order with the quality you are accustomed to. We can assure you of that now.
Thomas Dorenburg: Appointment agreed, showed up on time for the upholstery cleaning, quickly and perfectly cleaned. New fabric covers for the 50-year-old upholstered furniture are no longer necessary. Thanks to the friendly team, I can only recommend K. Vorwerk Carpet & Upholstery Cleaning!
Response: Hello Mr. Dorenburg, it would have been a shame to dispose of the upholstery fabric. Thank you for your review and greetings to your wife.
Steffen Göwe: I'm extremely satisfied! The offer came within a day, cleaning my heavily soiled upholstered furniture then took only four days (Monday collection of cushions/cushions, Thursday cleaning of the furniture frames). The furniture looks almost new (after nine years of use without cleaning). In addition, two extremely nice and competent employees who also gave advice right away :-)
Response: Dear Mr. Goewe, we would like to thank you not only for your order, but also for the friendly reception of our employees. We hope you enjoy your almost new upholstered furniture ;-)
