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1. Yalda Elektro Paradies
Address: 10365 Berlin, Germany
Schedule: Closed ⋅ Opens 11 AM Wed
Telephone: +49 176 32561137
Business type: Electrical supply store
Near Yalda Elektro Paradies:
- a 120 meters away microblading centers: Visagio Beauty
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Yalda Elektro Paradies: what do users think?
Kingkong Bra: best
2. Elektro Nadler
Address: Grolmanstraße 30-31, 10623 Berlin, Germany
Schedule: Open ⋅ Closes 5 PM
Telephone: +49 30 8813450
Business type: Electrical supply store
Web page: https://www.elektronadler.de/
Near Elektro Nadler:
- a 15 meters away visual arts specialists: Contemporary Fine Arts
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Elektro Nadler: what do users think?
Philipp Hensel: Large selection of illuminants. Great workshop for lamps. The employee is a Berlin original. I always like going there.
Severin Brandow: Repaired a lamp for me, reliable and good, because I have my own workshop. Gladly again!
Margit Elisabeth: A shop that pretends to be specialized, but only has a standard range. A "professional" as a saleswoman who thinks every customer is stupid and shows it openly. The purchase as a horror experience. *Zero stars*.
H.D. Koehler: A true treasure trove. Here you can still get light bulbs of all kinds, including unusual models for older lamps.
Erich Abshagen: A shop that fortunately still exists !!! A thousand points !!!
Philipp Nowak: Only good experiences over almost 20 years. Many Thanks
はけ: Most bulbs are available. EC payment possible
Nicholas Deinhardt: Really many bulbs. Good for old lamps.
3. B-SET
Address: Liegnitzer Str. 5, 10999 Berlin, Germany
Telephone: +49 30 25933037
Business type: Electrical supply store
Web page: http://www.b-set.de/kontakt.html
Near B-SET:
- a 59 meters away porter shops in: Wax Wrap Berlin - die wachstücherei
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4. LOEWE Shop Berlin
Address: Danziger Str. 46, 10435 Berlin, Germany
Schedule: Open ⋅ Closes 6:30 PM
Telephone: +49 30 44340893
Business type: Electrical supply store
Near LOEWE Shop Berlin:
- a 4 meters away philips spare parts shops en: EURONICS Thauer
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LOEWE Shop Berlin: what do users think?
Te We: Advice, service and execution the best you can get in Berlin! The employees are not pushy, take their time and explain things clearly and well. Agreements were kept and service comes first! A TOP specialist shop that does not charge a surcharge for advice and has a good selection in stock. I will gladly buy here again!
Tom Seidel: Was very well advised. After 11 years I have now replaced my old Loewe with a new one. Expert staff, installation was quick and easy. Gladly again
Response: Hello Mr. Seidel, thank you for your feedback and have fun with your new LOEWE television.
Tina Schmidt: I haven't had such great service as here for a long time. Mr. Thauer and his employees do a really great job. There is a sign in the store "Here you are king" and that is true. After I had decided on a new Loewe, it was even delivered on the same day. During assembly, all cables were neatly hidden in a cable tube. No more cable clutter. Mr. Thauer immediately improved my WiFi. Thanks again for the quick and great service. Any time!!!
Wolfgang Klein: Very competent team. The integration of my new LOEWE TV into my KNX system worked well. I can warmly recommend Mr. Thauer!!!
Sabrina Tempel: Great consultants and great ideas for implementation and problem solving. Simply great
Noah Wand: Not a friendly company. The shop is constantly following and unfollowing me on Instagram, spamming me with direct messages, and adding me to groups. Edit to reply from Loewe Shop: you may not DM followers or add them to groups, but I was never your follower - and you did. For example, they spammed me Christmas greetings, but did not respond to my complaints. And you followed me almost every day until I blocked you. Attached is a screenshot of the DMs that you did NOT delete afterwards. Apparently you deleted the spam earlier.
Response: Hello Mr. Wand, thank you for the review. However, we do not send any direct messages to followers or add any followers to a group. We wish you a nice weekend, EURONICS Thauer
Christoph B: Super Service. Friendly and fair execution. Any time
Walter Gauks: Great deal, professional advice is always welcome!
Uwe Zühl: First class service
5. SW-FR solutions
Address: Fasanenstraße 43, 10719 Berlin, Germany
Telephone: +49 173 8448585
Business type: Electrical supply store
Web page: http://sw-fr.com/html/kontakt.html
Near SW-FR solutions:
- a 26 meters away criminal lawyers: Rechtsanwältin Myrsini Laaser (Strafrecht)
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6. Euronics Brückner Berlin
Address: Marienfelder Allee 103, 12277 Berlin, Germany
Schedule: Open ⋅ Closes 6 PM
Telephone: +49 30 7948800
Business type: Electrical supply store
Web page: http://www.euronics.de/berlin-brueckner/
Near Euronics Brückner Berlin:
- a 96 meters away chauffeur: ProLimo
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Euronics Brückner Berlin: what do users think?
Helmut Anders: After a long wait, we were finally able to receive our Aiways U5 at the end of June and are extremely satisfied with the vehicle. We are very satisfied with Mr. Brückner's support - from ordering to delivery - as well as the detailed briefing when handing over the car. We can only expressly recommend Euronics Brückner. Many Thanks
Response: Thank you for your positive review. We are very pleased that you are so satisfied and thank you for your recommendation. Electromobility is a lot of fun for us and it motivates us a lot that we have the best customers in the world - just like you! Thank you back :) PS: We hope you enjoy your new Aiways U5 E-SUV! Thank you for your positive review. We are very pleased that you are so satisfied and thank you for your recommendation. Electromobility is a lot of fun for us and it motivates us a lot that we have the best customers in the world - just like you! Thank you back :) PS: We hope you enjoy your new Aiways U5 E-SUV!
Michael Schmidt: What the Miele retailer, with whom a lot of money was left to buy the devices, was not able (was not willing) to do was excellent here. In addition, with reliable service and feedback when the goods have arrived. Always nice and courteous. Thanks for that.
Response: Thank you for your positive review. We are pleased that you are satisfied with our advice and the articles. We make every effort to provide advice and delivery. It is very nice that you are sharing your experience here. With this you support us and the specialist trade in Berlin. Thanks. Translated by Google: Thank you for your positive review. We are pleased that you are satisfied with our advice and the articles. We make every effort to provide advice and delivery. It is very nice that you are sharing your experience here. With this you support us and the specialist trade in Berlin. thanks
Alexandra Crain: Yesterday I picked up my Aiways U5 from Euronics Brückner. The handover and instruction in the vehicle by Mr. Brückner were very good and informative. Very clear recommendation. Thank you very much again.
Response: Thank you for your positive review. Electromobility is an important concern for us. The vehicle is great and our customers are really nice, so we have to have fun with it. So thanks to you too... we hope you enjoy your new electric vehicle! Translated by Google: Thank you for your positive review. Electromobility is an important concern for us. The vehicle is great and our customers are really nice, so we have to have fun with it. So thanks to you too... we hope you enjoy your new electric vehicle!
Missis Bee: Unfortunately there are no 0 stars. My fully automatic coffee machine was in the "repair" for 12 (!) weeks. There was no repair, although I had given very specific information about the malfunction. Quote: "We found no errors." I also picked up a pretty filthy machine, limescale and coffee powder residues were everywhere, although I had handed them in spotlessly clean. My conclusion: the approx. 45€ for the cost estimate was wasted money and the cleaning work, which became necessary because of the additional blockages caused by the coffee powder used, was very time-consuming. Never again this store!! To save the company's honour, I would like to add that I accepted Mr Brückner's friendly offer. The process was then uncomplicated and made me feel forgiving. Thanks for that!
Response: Thank you for your review, we take your criticism seriously: service should not be like this. We will discuss the process with our workshop manager today and clarify how this could have happened. We offer you a credit note for the costs. Please contact us by telephone (030-794 88 00) or by email (info@euronics-berlin-brueckner.de). Your contact person is Frank Brückner. We apologize for the inconvenience caused. Translated by Google Thank you for your review, we take your criticism seriously: service should not be like this. We will discuss the process with our workshop manager today and clarify how this could have happened. We offer you a credit note for the costs. Please contact us by telephone (030-794 88 00) or by email (info@euronics-berlin-brueckner.de). Your contact person is Frank Brueckner. We apologize for the inconvenience caused.
Henning Guersch: Today we picked up our U 5, we were very kindly informed about everything by Mr. Brückner and no question went unanswered. Such customer service is very rare. We hereby thank you.
Response: Thank you for your renewed positive rating. Advice is very important to us. That is why our entire sales team consists of well-trained professionals. But the fun must also be right when a new purchase is pending. We are also happy to be there for you after the purchase - even if you have any questions about operation. We hope you enjoy your new U5 E-SUV! Translated by Google: Thank you for your renewed positive rating. Advice is very important to us. That is why our entire sales team consists of well-trained professionals. But the fun must also be right when a new purchase is pending. We are also happy to be there for you after the purchase - even if you have any questions about operation. We hope you enjoy your new U5 E-SUV!
Dr. Bernhard Buck: Dear Mr. Kosta, I would like to take this opportunity to thank you very much for the excellent advice. In particular, my wife and I were pleased about your perseverance and flexibility in finding the right solution for our 'problem kitchen', both in terms of the right refrigerator and its installation.
Response: Thank you for your positive rating, we will be happy to pass your praise on to Mr. Kosta. We would also like to thank our great customers like you. Advice and sales are therefore a lot of fun for us! Translated by Google: Thank you for your positive rating, we will be happy to pass your praise on to Mr. Kosta. We would also like to thank our great customers like you. Advice and sales are therefore a lot of fun for us!
Vee: We just had our test drive with the Aiways U5. Unfortunately we were 30 minutes late due to traffic jams, but Mr. Brückner was so professional and nice that we were still able to experience a full test drive. Summarized: Super Service Good customer advice Very accommodating Passionate Advisor 5 stars 👍
Response: Thank you for your positive review. We have a lot of fun with the topic of electromobility and see it as the future... and we have really nice customers, just like you! It is important that you feel well advised and that you had fun during the test drive. Translated by Google: Thank you for your positive review. We have a lot of fun with the topic of electromobility and see it as the future. This is also due to our really nice customers, just like you! It is important that you feel well advised and that you had fun during the test drive.
Gisbert Schugt: Mr. Brückner took a lot of time and gave us very friendly advice. The test drive in the Airways U5 was very informative under the professional guidance of Mr. Brückner.
Response: Thank you for the positive rating, we really enjoy the consultation. It's nice that you experienced it too. Of course, this is also due to our best customers in the world, just like you! We can really say that and that motivates us a lot. Translated by Google: Thank you for the positive rating, we really enjoy the consultation. It's nice that you experienced it too. Of course, this is also due to our best customers in the world, just like you! We can really say that and that motivates us a lot.
Golfino Man: Unusually different, but very good :-) The advice was great. Mr. Brückner took a lot of time, was very competent and friendly in his advice. Honestly… A classic car salesman should make an appearance there and take an example of how to respond to customers and their needs...
Response: Thank you for the positive review. You really got the point here, because that is exactly our goal: We serve our customers as we would expect from a good car dealership. That means: a friendly welcome, competent information, quick answers to inquiries and professional processing of the order through to delivery. We are very pleased that you have also had this experience here. Of course, that motivates us enormously. We have a lot of fun advising ourselves - and that's simply because of our great customers like you! Thank you back for that. Translated by Google: Thank you for the positive review. You have actually hit the point here, because that is exactly our goal: We serve our customers as we would expect from a good dealership. That means: a friendly welcome, competent information, quick answers to inquiries and professional processing of the order through to delivery. We are very pleased that you have also had this experience here. That of course motivates us enormously. We have a lot of fun giving advice ourselves - and that's simply due to our great customers like you! Thank you back to you for that.
Volker Huehne: Was there for a test drive with the Aiways U5. Super organized (friendly contact in advance, call the evening before if there are any questions) extremely friendly, well informed and m.M. very honest, not only interested in sales. Let's hope that the impression remains after the order... 😀
Response: Thank you for your positive review. It's great that you enjoyed the advice and test drive. We try very hard - and it motivates us a lot when it's so well received. In fact, it is very important to us to accompany you professionally and competently during the test drive and during the ordering process. Of course, this also includes fun - and we have that too. But that is also due to our great customers like you! We are also happy to be there for you after your order - we promise :) Translated by Google: Thank you for your positive review. It's great that you enjoyed the advice and test drive. We try very hard - and it motivates us a lot when it's so well received. In fact, it is very important for us to accompany you professionally and competently during the test drive and during the ordering process. Of course, this also includes fun - and we have that too. But that is also due to our great customers like you! We are also happy to be there for you after your order - we promise :)
7. EURONICS Mariendorf
Address: Mariendorfer Damm 78, 12109 Berlin, Germany
Schedule: Open ⋅ Closes 6 PM
Telephone: +49 30 7051075
Business type: Electrical supply store
Near EURONICS Mariendorf:
- a 24 meters away employment agencies in: PrimeTime Personal GmbH
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EURONICS Mariendorf: what do users think?
Pink Panther: Full 5 stars, I am absolutely thrilled. From buying the equipment (dishwasher, fridge and washing machine) with nice advice, to delivery and connecting them. Competent and super friendly staff. I'm very glad I chose your shop. Thanks very much!
Ebbo Manmen: I'm very satisfied again. An excellent address for everything electrical beyond the well-known barker competition. Refrigerator ordered, prompt delivery, competent installation in the existing kitchen furniture. Not to mention, all of this at a reasonable price. My only point of criticism applies to the manufacturer from Swabia, because the supplied so-called Quick Start Guide is almost completely silent on the operating menu of the device. The Liebherr company only offers complete operating instructions as a download. And the kind of technocratic gibberish that is expected of you there is absolutely unspeakable (and flawed at that). To ensure that the operating functions and all alternative operating modes are explained with as much detail as possible, the nerdiest of all employees was probably put in charge. The result: Crude high-tech prose, the likes of which are only known from introverted nerds with underdeveloped social skills in computer science advanced courses.
Winnie N0601: A shop for household and hi-fi TV equipment. Good advice and friendly staff. We love going here and have a clear conscience afterwards!!!
cocomocha: Great store, very friendly staff! I am very satisfied and I was able to make my brother very happy with a purchased product. Thanks!
J F C: After a previous telephone consultation, we ordered a washing machine online with a connection in an existing column construction. An hour later the delivery service called and gave us an appointment for the end of the week. It was delivered on time and in a very friendly manner, the old washing machine was unplugged, a new one was connected, the column construction was improved and the old machine was taken away. We only had to mop up a bit of water, but didn't worry about anything else. And all this at a more than fair service price! A dream!! Many Thanks!! And gladly again!!
Anke L.: Great support, communication and delivery. I am very impressed by the pragmatic, friendly and competent nature of everyone involved - especially the two employees who delivered the large freezer combination. They didn't have it easy and were extremely accommodating.
Thomas Fertig: We have only had good experiences with Radio Möller. In addition to good advice, without being "talked into" anything, a top delivery service.
stefan menzel: A very nice young salesman. Competent and convincing 😎👍 Our first Miele. Let's see 😁
Annette Prinz: I needed a new, fully integrated washing machine and received very good advice here. The price of the new device was competitive. I had to pay extra for delivery and assembly, but the money was worth every penny (raised feet because of the raised worktop, hose routing behind the neighboring dishwasher, hose extension to the water connection, conversion of the furniture door). All of this was done cleanly, friendly, competently, reliably and on time by the employees of the Elektrohaus in my small kitchen. Careful consideration was given to the existing appliances and kitchen furniture. Thanks very much!
Sy Ra: My defective washer dryer had to be replaced. The washer-dryer is in a room, my corridor floor is wooden parquet... The staff replaced the old device with the new one with care and diligence and also gave me an introduction to the new device. After almost 35 minutes everything I had been dreading was done cleanly and neatly. I'm very satisfied! - Competent, friendly advice - Very good flow of information - In-time delivery For me, Euronics Möller is clearly recommended!
8. GRAVIS Berlin Kulturbrauerei
Address: Schönhauser Allee 36, 10435 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 39022222
Business type: Electrical supply store
Near GRAVIS Berlin Kulturbrauerei:
- a 3 meters away free nursing courses in: New York University, Berlin
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GRAVIS Berlin Kulturbrauerei: what do users think?
it’s Godrig: Even though I booked my appointment minimum 3 days earlier, they didn’t have the required items to fix my phone on appointment date. So I had to give my older iPhone to them and wait for another 3 days so that they could order the item to fix it. VERY unprofessional.. I’m very dissatisfied.
Response: Hello It’s Godrig, We are very sorry that you were not satisfied with your visit to our store. The booked appointment was for delivery and not for repair. We regret that the necessary part was not in stock and had to be ordered. Best regards GRAVIS Berlin Kulturbrauerei
Helen Stange: Ramon was very friendly and helpful, also able to fix my phone within a few minutes and explain what the issue was. I’ve been to this location several times and it’s always been a positive experience. Ramon and I spoke German and I heard him speaking English with another customer. Given the central location I think it’s great that the staff can speak multiple languages :)
Markus Lange: I can only recommend this shop, went there to habe my pods repaired - customers agent told me a cleaning would suffice and it did! Instead of charging me 75€ for a new pods the carved 20€ for a deep cleanse! 13/10 would again
M. M.: my expensive Apple laptop, purchased not even 3 years ago, was held here for serious hardware problems for 3 weeks. Yet, none of the 3 manufacturer defects have been repaired neither under warranty nor on a goodwill basis, according to this shop. In the end, they still charge you a €59.99 fee for not having done anything, not even an attempt to contact Apple to request an exception to the out-of-warranty strict rule. The product problems are covered by Apple's service programs and are very well documented in Internet forums! Horrible customer service, very poor communication, pushing customers solely to make money, but when it comes to caring for customers then they are just hiding and bouncing excuses to the manufacturer. Apple customer service, in turn, suggests that if any goodwill request, this must come from the local repairer. I have now had my laptop repaired by another polite and reliable service point with no questions asked and no delay. It's a shame that such a popular brand with nice products can sometimes be represented by a bad service partner
Noemi Savaresi: I had really an horrible experience in this shop. If i could give 0 star, I would do it. Also bad experience with the manager who sold me another Ipad instead of the one that I've ordered and I had to go back to the store and she couldn't even give me back my money immediately and give me the correct order. I never had such a bad experience and how has been managed has been even worse.
Frank H: Update December 2019 I met a friendly staff member first but had to wait at the checkout forever when due to a misunderstanding the store manager (beard, glasses, stressed) thought I was the next waiting for an appointment. I mentioned that I only wait to pay for an accessory because only one register was open, to which he reacted in an impolite and aggressive manner and yelled there's only one. It at least looked like there were two. His staff member was very friendly though. Update November 2018 After picking up my MBP from another keyboard repair at the Apple Store I thought let's visit Gravis and ask if they have useful accessories to keep away dust from my MBP. The staff member was impolite and not helpful. I don't know where this overall notion Gravis would deliver better service than the Apple Store comes from. original review 2016 I've picked Gravis over the Apple Store to get my horrible MacBook Pro (2016) keyboard repaired as they offered an earlier appointment. I had to queue for a while because even for the guy at the repair desk selling things seemed to be more important. He pushed the poor owner of a broken iPhone to buy a new one instead of paying more than 200 Euro for a repair. This made me angry because the repair guy could have easily asked a colleague to do the sales pitch and continue with his original job. When i it was my turn way over 30 minutes after my original appointment, the sales/repair guy just told me it would take at least two weeks to get the job done. Why wouldn't they warn customers beforehand? In the end, I walked away with no result and dropped off my device off at the Apple Store. They were able to replace the top case and logic board in less than three days. Overall, I would say never buy MBP 2016 or 2017. It's a waste of money. You will end up using a Bluetooth keyboard, as the keyboard issues will return again and again.
Melina Knapp: Excellent service in English! Frau Cienskowski was super helpful and extremely kind, was a pleasure to be served by her and she really turned my unpleasant situation with my broken Mac into a positive one! Will definitely recommend to others as well and if I ever have issues again I will come back here.
Response: Hi Melina, thank you for the 5-stars! Hope to see you again soon! With best regards, your GRAVIS Team
Mary: They've changed my iPhone 6 battery within one day (they have an Express Service) for 40 euros (30 euros for the new battery and 10 euros for the fast service which is fair enough.) Brought the item around noon today and I already got the mail at 4pm saying that my phone is ready to pick up. Super quick. The employees were really friendly and helpful. Also the shop itself is nice, big and bright. I can only recommend them if you'll may have any Apple issue in the near future!
Karin Bresch: I found the staff to be helpful when I needed to change my address. The process was basically instantaneous and though the English of the person serving me wasn't excellent, we were able to communicate and get the job done. I like the professionalism with which they handle their customers and the drive to make each customer feel satisfied at the end of the encounter. Thanks Marcel
Tomás Fonseca: Nothing to complain about... It is an Apple partner so we went there to fix a "Vintage" Mac. The staff explained the possible costs of the repair according to the options. The device was fixed and is working as expected
Response: Hi Tomás! Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you at GRAVIS Store Berlin Kulturbrauerei! Please let us know about your future experiences. with best regards your GRAVIS Team
9. SMEG Flagshipstore Berlin
Address: Kantstraße 150A, 10623 Berlin, Germany
Schedule: Open ⋅ Closes 6 PM
Telephone: +49 30 81452762
Business type: Electrical supply store
Near SMEG Flagshipstore Berlin:
- a 7 meters away kitchen furniture: Neptune Design Center
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SMEG Flagshipstore Berlin: what do users think?
Ofer Achler: Nice people but out of stock on many items
Response: Hello, not everything is always in stock, but more than 6000 items are available for immediate delivery... Greetings JS
Hjoni Moon: Worst customer service ever. No communication available, workers trying to avoid the responsibility to others. I ordered 900€ worth oven plus accessories, in total I paid 1200€ approx. Informed that will be delivered in 4-5 days, ordered a two weeks in advance. Until one day before the delivery date I wanted, I didn't get ANY information form Smeg. So I called to the store and only information I could get was "the delivery company will get you in touch". And couldn't get any phone calls. Of course the delivery guys came later than promised date, without accessories. And now got a phone call from "Rhenus Home Xpress" and the person who I talked to me were extremely rude, so I decided to write this here. Such a great money to invest for the worst service, now even hate the brand itself, even I was using this same oven in my country for years.
Response: Well... Our version sounds different: A gastro oven with accessories was ordered. The oven was available at short notice, the accessories were not. That's how it was stated. The information was probably not understood correctly, communication was not that easy in this case... The oven was delivered as advertised, the accessories will be delivered when they arrive. Smeg Store Berlin
Mishari Alhajeri: how can contact you?
huseyin uma: Very nice
Response: Thanks a lot :)
Christian Salzwedel: Top Ware Super Disigne
M. Siedersleben: ATTENTION DESIGN!!!! not intended for daily use!!!!
Response: Dear Ms. Wellenstein, from you in January 2015! ordered dishwasher obviously needs a service. The front panel's holding device obviously needs to be fixed. This is normally possible without major problems. After 7 years of use, something can break, so I don't understand this comment. You can reach the service in Munich on 089 92334850. Alternatively, the process is described in the assembly/operating instructions. Unless the bracket is broken, the problem is relatively easy to fix. Smeg Store Berlin
Zhiwen Zhang: A shop with a very poor service attitude! ! ! Asking the merchant for details is ignored at all No patience to listen to customer questions I like the design of smeg very much I visited this store before No service If there are other guests Will ignore me to serve foreign guests first Discriminatory vision The furnishings in the shop are also messy Space is crowded There is absolutely no way to easily see each item When finalizing the purchase payment Can't buy directly in the store yet You have to listen to the phone and say the address In the process of communication The merchant showed extreme impatience And very bad service attitude Finally let me go directly to book online Very poor shopping experience Everyone, just go online to order The experience in the physical store is really bad! ! !
Response: Aha, and what should we say?
Tanja Hartmann: The heating rods of our toaster failed right at the end of the warranty period. And I didn't keep the receipt either..... VERY annoying! But a call to Kantstrasse was enough, Mr. Schulte looked up the bill using my EC receipt and emailed us a DHL sticker with the address of the repair service. Within just 4 days, the postman brought us a brand new replacement device! MANY THANKS!!!! Perfect, friendly and competent service!
Response: Hello, we are always happy to help! It's nice to see positive reviews! Thanks very much!
付君祎: An impudence! Stove was not assembled after delivery. The supplier said that the employees from the store would contact one for the assembly date. The inside of the fridge was filthy. After repeated requests for an assembly appointment from the stove, man is simply ignored. After each call, it is said that we will call you back in ten minutes. When trying to call again, the line is somehow busy all the time. The staff apparently always have time for all other concerns, but unfortunately not for my concerns, maybe because I have already bought and paid for it. Toasters and kettles in the store after Rabat are still much more expensive than at höffner. I would love to give everything back!
Response: Hello Mister Fu, Your representation is incorrect. You were not present at the electrician's appointment. Excerpt from the report: "...on April 21, 2017 we were supposed to do the job (cooker connection) with customer Fu all day (according to the appointment notification with Mr. Fu.) at the above address. Unfortunately, he could not be reached on the phone number he gave earlier. Our colleagues then went to the customer anyway and unfortunately didn't meet him" Of course there are costs for the return journey. If you do not accept this, a new plan is rather difficult. That's probably understandable. The Electrician is not a charity. We try to solve every "problem", in this case your cooperation is rather lacking. If you pay double the travel costs, the electrician will appear at short notice. The problem only arose through your own fault, so your report here is a cheek. Kind regards J.S. from store...
Renzo Zancanaro: New. Beautiful
Response: Thank you!
10. EURONICS Tonhaus Melodie
Address: Grunewaldstraße 61-62, 10825 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 21401585
Business type: Electrical supply store
Near EURONICS Tonhaus Melodie:
- a 6 meters away apartment appraisers en: realbest Germany GmbH
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EURONICS Tonhaus Melodie: what do users think?
Scott Marcantel: Called to get a adapter to a water faucet for a washing machine. The gentleman I spoke with would not relent asking about the model information for the washer. I was only needing to fix the connection to the out put. My call was disconnected twice. Not helpful service.
Jovana Popovic: Update: After responding to this review, they gave my money back without any issues. Thanks for that, decent move that merits an increase in star rating. Will consider coming back now and hope service will improve in the future. Original review: AVOID!!! Do yourself a favour and buy your electronics elsewhere as the staff in this shop is slow, incompetent and rude. I called ahead to buy a VGA to HDMI adapter. They didn't have it, rudely explained that I should buy a "proper" monitor with good signal instead of converting a lower quality signal and reluctantly ordered one for me saying that it would arrive the next day and they would call when it arrived. They called 2 days later in the evening when it was definitely too late to pick it up. When I went there on DAY 3, they had ordered a HDMI to VGA Converter which was not what I asked for and told me yet again that I should buy a proper monitor. I had to argue with them yet again, took the overpriced converter home and then realised it was the wrong input / output direction so completely useless for me. NEVER AGAIN. I now ordered the adaptor I need online for a fraction of the price. This shop is pointless!
Martin Petrov: Great service, delivery and installtion and very competitve prices. Easy to order and have a next day installation appointment.
Ivan Levchenko: Very good prices and service was very good. Very happy with my purchase!
Spa Villa Beauty & Wellness Resort: Top
Mannimaus Ziegler: Everything is okay with the product, but the purchase process leaves a lot to be desired. I don't understand how to threaten the buyer with the terms and conditions if the order process is correct and only because he has politely asked about his order. One even makes the work of sending the terms and conditions one day later. The price was not the decisive factor, it was the same with some competitors. They promised immediate shipping which after a week wasn't. If everything wasn't so bad it wouldn't have been her double instruction. You also had to print it on the delivery note. Yes, who am I? In any case, eu dedeu dedeu is ticked off. Yours sincerely, M.Ziegler
Michael Holtermann: Very good and friendly advice, and goodwill if the order unfortunately had to be canceled! Definitely a good alternative to mail order and the big ones. The face-to-face meeting enables questions to be clarified quickly and thoroughly.
Response: We are very pleased about your rating. Many Thanks Your Tonhaus Melodie team
Postanlinn: Good customer service, nice communication & transparent handling of internal processes. I bought a TV that wasn't properly advertised on the website. Mistakes can happen, but how you deal with them is important. The dealer was very transparent and solution-oriented at all times. I had a positive buying experience. I can fully recommend the dealer and the online order.
Response: We are very pleased about your rating. Many Thanks Your Tonhaus Melodie team
Olaf Juhl: I ordered online. The goods and the price were good. But a delivery time of four weeks ("immediately ready for dispatch" LOL) spoiled my mood. Then the invoice that was enclosed was also not in accordance with the accounting (no sender address and tax number), so I cannot use it. Therefore rather disappointing 😒
AlletJuT Imperium: Very customer oriented. Smooth purchase process (everything done by phone and email). The same applies to the delivery team (careful, quick, competent and very friendly). This is exactly how long-term customer relationships are built. Thanks again to the entire Tonhaus Melodie team!!!
11. Cyberport Store Berlin-Mitte
Address: Friedrichstraße 50-55, 10117 Berlin, Germany
Schedule: Open ⋅ Closes 8 PM
Telephone: +49 351 339560
Business type: Electrical supply store
Near Cyberport Store Berlin-Mitte:
- a 0 meters away Reseller specialists: Cp-retail GmbH
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Cyberport Store Berlin-Mitte: what do users think?
Yousof Mardoukhi: It has been since 2018 that I shop my electronics at Cyberport. Mostly I do my shopping online, but there were a few occasions I did my shopping at this branch. The staffs are friendly and helpful. They are dedicated and pay attention to the customer's needs. I financed my products twice, and they spent almost an hour with me going through the formalities and explained to me attentively and carefully the content of the documents; patient and helpful. I must mention that they have excellent customer service in case your products malfunction.
Giulia Valenti: I just came home from a big shopping at cyberport and i had a great experience with Sasha , prepared , funny and so so so helpful!! Can't say about repair service (hopefully i won't need it) but hopefully will be as good as my experience with him at the shop ☺️ plus my order was fast available for pick up at the shop ! So i haven't experienced any delays or complications! I strongly suggest !
Roberto Bertinetti: Cyberport is the best. I went to several other stores but this one was really great. Besides the good offer I could find, the employee Sascha P. was really professional, gave me a lot of good advices about what Mac to buy, and most of all was really kind and polite. Great service, highly recommended.
bao quang Linh: Used to be a fan of Cyberport due to the price but no more with the customer service. Ordered a product and then waited more than 10 days and still isn’t available for pick up at store (Still waiting and no reply yet). Also the attitude of the worker (at the Kasse) there is also rude (Store Mitte at Friedrichstr).
Response: Hello Mr. Linh, we are very sorry to hear that you had to wait longer than cummunicated to pick up your order and felt treated in a rude manner by our staff. I would like to comprehend what happened here in detail and invite you to write us an email to: kundenzufriedenheit@cyberport.de to look into your case. Kind Regards, André from the Cyberport-Team.
Janči Kapusta: Really great place. I usually shop here all my Apple products. It is 20-150 eur cheaper than apple official website.Stuff is very nice and quick. They print me full invoice for each purchase when asked.
hamza mashhadi: they have got a wide variety of electronics readily available at the shop.staff is really helpful as well.really liked buying from here
David Sigant-Båtman: I had them service my AirPods Pro. Very fast, professional, and English speaking service. Would recommend them.
Ernie Wang: I would not shop from them again. I bought two AirPods which were both faulty, which I ended up having to return them. I spent 30 euro on a screen protector for my iPhone (normally cost 10 euro) which was supposed to be "Good quality". It had an air bubble in 5 days then cracked in just over a week. I reflected this to the store manager who was extremely patronising with made-up statics saying I was "one in thousands who has this problem". He was basically shouting at me in front of other shoppers, trying to get me out of the store. It was a very bad shopping experience. I would not go here again.
Response: Hello, defective products are always particularly annoying, I understand you completely. In such a case, we always check individually and find a customer-friendly solution. If it really happened that way here in the store, we would like to formally apologize. Please contact us with the exact details and we will be happy to look into the matter for you. Many greetings, Manuel
Paul DAUWE: It was a good experience. The vendor was very helpfull (Sacha Pauliks)
M S: Throwing money in garbage is definitely a better investment than buying something from Cyberport or Microsoft!Worst service ever, most devices I bought are bad quality, no real guarantees… my Microsoft book that I bought 1 year ago is just garbage!
Response: Hello, we do not manufacture equipment, but we are always there for our customers in case of problems. For this purpose, we are also available through many contact channels. Many greetings, Manuel from Cyberport-Team
12. SATURN
Address: Alexanderpl. 3, 10178 Berlin, Germany
Schedule: Open ⋅ Closes 9 PM
Telephone: +49 221 22243123
Business type: Electronics store
Near SATURN:
- a 8 meters away stores to buy women's white sneakers: SNIPES
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SATURN: what do users think?
Farzan Mohajerani: In my opinion, Saturn is one of the best electronic shops in Berlin. You can find almost anything there. There are dozens of good sellers who guide and help you and speak very good English as well as other languages. I bought a cellphone with an O2 contract during Black Friday there which had an extremely good deal. Definitely check it out if you are looking for an electric device. The first floor is mobile phones plus audio and other stuff. The second floor is home appliances, and the third floor is laptops and related.
Mikhail Mazurovskiy: A Saturn employee (a blonde guy with ear gauges and blue eyes) was talking to some random guy and laughing while I was waiting to ask for his service. When they were finally done after 10 minutes, the employee took out his phone and started talking (not work-related talk at all). I was standing just in front of him, and he was trying to escape me. After I finally talked to him while he was chatting and asked to give me a phone so I could buy it, he told me that it was already too late and they were closed (it was 20:57). This employee didn't want to do his work and was the reason I didn't buy the phone and went out dissatisfied. I won't buy the phone in this place and from now on will try to avoid the store.
GLIS: Hi, BE CAREFUL FROM SATURN to order anything online to your apartment, there is no possibility to CANCEL THE ORDER immediately. Order number: 165046893 After 2 weeks of calls and emails, they told me that they cancel the order. ‘But when I call their call center, they said the order is not yet cancelled and they dont know where the order go!!! After 2 weeks , i cant get my money back more than 1,700 EUR !! They dont have the option to cancel the order, OLD FASHION process. (Not surprise ). Shame!
Response: Hello, thank you for the feedback. We are always trying to get better. Can you tell me your order number to check the process. I apologize for the bad experience with our online store.
Haresh Thakker: It has changed alot. I visited, almost after 7 months and it has become an amazing. I saw many new products
Tashi Dondhup: I habe been very often to Saturn to solve some problem with Mobile phone Contract but fortunately once i got help fom Herr TÜRELI, it has always been solved and i have noticed that he is always trying his best to help for all Customers sincerly and he is very kind person . Thank you Mr TÜRELI for your excellent Service!
Lolam Sai Prasanna: I went to Alexanderplatz Saturn to buy an LG OLED TV. But the representative was really bad he made me wait for almost 50 mins. It took him 40 mins to complete one deal and he said he will be back in a minute and never returned back. Luckily other representative came and he made it quick and completed the buying the tv in 10 mins. It was really a bad experience.
Aksa Mohammad: I personally had a very bad experience with one of the staff members. I was looking for new set of speakers and he approached me starting to ask questions and trying to point out i couldn't afford (in his opinion) quality speakers.. embarrassing person!
ahamed deedat: Never buy a Mobile contract from these guys if you don't know German.. these scammers said it is only 75 Eur month but now i am being charged 123 Eur.. i went and asked them before 2 weeks end for the contract cancellation. They reassuared and said it is only 75 don't worry. Freaking scam.
VIP-Bankai: Best store, you can limit what you need for computers or home tools
Amina Alam: Absolutely horrible and incompetent customer service! Just like in any other Saturn stores I have visited. We went to check out the dryer and left the store way more confused about our options than when we walked in. It seems like staff here not only has zero interest in selling anything, but rather treats you as if you are requesting to get something for free. BIG NO!
13. MEDIMAX
Address: Bahnhofstraße 33 - 38, 12555 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 6501630
Business type: Electrical supply store
Web page: https://www.medimax.de/berlin-koepenick
Near MEDIMAX:
- a 6 meters away olaplex stores: Douglas
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MEDIMAX: what do users think?
Myra Ahsan: The staff is really friendly and helpful. Always my first choice to go here for anything I want.
Alexei Antipov: If you need just some cable, some TV or some printer, you can buy them here. If you look for a diversity, then choose some other store.
Tatiana Gusar: It is less expensive to buy products in Internet ;)
Andreas A: Perfect service
Faizan Younus: Extra expensive
andrisblzs (HUN): Top
Response: Many thanks for the good rating. Your MEDIMAX team in Köpenick.
Celi Jeta: Bravo guys
lina jucie: Unfortunately very unorganized. Yesterday bought a vacuum cleaner (229 €) for my grandma. It was tried out by my grandmother, but all of this is too much technology for her and she would rather have one with a cable. Today we are waiting there and wanted to exchange it. We were then told that this was not possible. We were then reimbursed €200 and we are now sitting on the €30 as students. Since it was on for 1 min and dust got in. In addition, the vacuum cleaner was wrongly signposted 1 day before for 129 € and we even took it with us for 100 € more. Preferably 0 stars!!! Never again !!!
Response: Hello Mrs. Lina Jucie, It is a pity that you were not satisfied with your purchase. It is usually not a problem at all to return items that you are not satisfied with. Of course we would like to follow up the process. Can you email us the process and your contact details at info.berlin-koepenick@medimax.me? We would like to get in touch with you. Your MEDIMAX team
Herbert Wünscher: Hello, I was in this Medimax yesterday with my broken printer. Actually, I wanted to exchange it or have it repaired. But to my astonishment, it was repaired and tested on site with a great deal of expertise and dedication. Also, none of my questions remained unanswered. It was great service and thank you for that. Greeting Herbert
Response: Dear Mr. Wunscher, thank you very much for the great rating. Nice that we could help you. We are looking forward to your next visit. Your MEDIMAX team in Köpenick
Dustin Theus: Bought a new monitor for my gaming PC. Very nice employees, they don't talk you into anything and the organization + overview is wonderful. Will come back if I need supplies :).
14. GRAVIS
Address: Ernst-Reuter-Platz 9, 10587 Berlin, Germany
Schedule: Open ⋅ Closes 8 PM
Telephone: +49 30 39022222
Business type: Electrical supply store
Near GRAVIS:
- a 22 meters away distance universities in: SRH Hochschule Berlin
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GRAVIS: what do users think?
Philipp Merten: I am not one to write reviews normally but in order to save you trouble: Do not trust these people with your device. I handed in a broken MacBook and did not get a receipt and indeed not asking for it is on me… But after returning two weeks later (and stating the serial number, model and date) I am told there is no trace of neither my laptop nor the leaflet I signed. When initially turning in the laptop I was handed the hard drive and told I should simply order a 20€ adapter online and do a backup from it since that came me cheaper than a 60€ data backup and two days waiting. After 10 minutes of research at home it turns out adapters would actually cost 120€. You would expect self-proclaimed “IT-experts” to foresee that… Presenting this situation today I was treated not only with with astonishing indifference but also with a new surprisingly higher quota for a data backup: up to 200€ and 5 days waiting. If I were conducting a business, I would not scam clients out of their device (without even a receipt!!!) and then add insult to injury by asking a higher quota and longer service time. You could call that unprofessional. Or you could call it plain stupid. Because that is how you steer people away from your business. So my recommendation to you: go to another IT service provider.
Valerie: We were advices by Mr. Wieprecht who really went out of his way to support us. We were undecided as we came to the shop, but thanks to Mr. Wieprecht we learned what we needed and what to look out for. I’m sure the shop equally benefited from his experience as he certainly made us not just decide on the computer but also on a couple of extras. Thank you very much!
Andres J. S.: The two times I was here the guys from service were super nice and helped me with my problem without even charging me. Really nice and unusual these days :D
dylan doyle: I've been there for an apple repair, the Apple Store is constantly busy and you need to make an appointment a week before. Well here is a bit similar, except that you have to wait at least an hour before a tech can talk with you. Even with 10 customers waiting, only one person to care about. And the store is quite big, with many people from the store passing by here and there, caring about their own destiny, I guess. Not recommended if you are used to Asian tech repair, and having sensitive nerves.
Carla Mortensen: I have just had an excellent experience at this store. This transaction included ordering a special color from another store, trading in my own phone, migrating my data, and checking some of my applications. I worked with three different staff members and found all to be professional, personable, with excellent English skills and very thoughtful of an older tech user. I will use them again in a heartbeat.
Anastasia Kolganova: Short waiting time, good customer service. Many thanks to Nikolai Kressner. My laptop was fixed in 20 minutes and for free. I suppose it was a small problem but I urgently needed my macbook to deliever my master thesis and while in apple store they told me it takes 3 weeks to fix it, here I had it done in less than half an hour. Awesome! Thanks again!
Ece Topcuoglu: The worst customer service I've experienced in Berlin. All of the staff were extremely rude, they yelled at me for not speaking German. Spend 40 mins just trying to find someone who speaks english. When I did, he was also extremely rude to me. I couldn't get my problem fixed. He said the system doesn't let me and didn't even try to help. Don't ever go here.
Response: Hi Ece, thanks for sharing your feedback. We’re sorry to hear about your bad experience. We take your feedback very seriously and we are always looking for ways to improve our service. We apologise for any inconvenience. Best regards Your GRAVIS Team
Tally McNally: I went here a few years ago, and got the impression that people were friendly and wanted to help me. This time, I felt everything they did was for a financial gain. I understand they are a business, but they were rude and unhelpful. I wanted a Tab key to be repaired, and after a week of no news, I called and they said it could not be repaired under warranty. I asked for any sort of ball-park estimate, and was told on the phone they would email it, this time to the correct email address, as they had marked the wrong one for me before. Again, no news. I emailed them this time, and they said for an estimate they would have to charge me 60 euro. I asked if they had done such a repair before, because I don't want to get an estimate for a Tab Key and end up having to pay some exorbitant price, and they ignored me. I asked them if they had done similar repairs in the past, and how much they ended up costing, closer to 100 euro or closer to 500 euro, or even more, perhaps depending on what type of damage? Still no answer. At this point it had been over a week, so after several emails with no responses, I agreed to pay the 60 dollars to figure out how much it would cost to fix a Tab key, and they included other repairs, including 160 euro to repair my drive, which I explicitly told them I did not want. Finally they sent me the estimate of over 380 euro for the Tab key repair. At this point, my computer has been there for 10 days and nothing has been done. I can pay 60 dollars for the privilege of picking it up, or 380 to have the tab key repaired. They were rude and sophomoric in their responses, and on the phone they had said they would send some sort of estimate. I felt cornered into committing to the 60 euro fee by their refusal to answer to any other requests, and they used that as leverage against me. This has not only been a huge waste of time, but a huge waste of money. I will never go back to this store, and I cannot recommend it for repairs.
Erik Bernoth: With support from my mentor I bought my first MacBook here. And now I also bought my first Paperlike here.
Response: Hello Erik Bernoth, thank you for taking the time to rate your shopping experience at our store. We are glad that we could convince you with our service and hope to welcome you again soon in the store GRAVIS Berlin Charlottenburg. See you soon, your GRAVIS Berlin Charlottenburg
Martin Post: Good selection of Apple products and peripherals and a friendly design similar to Apple's own stores. However, the service is disappointing. More than once, I had to wait until two or three clerks were finished talking about whatever was more important than a paying customer. Also, a lot of head-scratching when I asked non-trivial questions. There's a lot of room for improvement here - but frankly, I had the same experience at other GRAVIS stores ten years ago. Looking forward to the Berlin Apple Store.
15. Mangrove GmbH
Address: c/o MotionLab, Halle 20, Bouchéstraße 12, 12435 Berlin, Germany
Telephone: +49 30 20994893
Business type: Electrical supply store
Near Mangrove GmbH:
- a 27 meters away crossfit classes: Barliner Workout - Calisthenics Academy Berlin
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