Best New Year's Eve Hotels Berlin Near Me

Add my business

RELATED INQUIRIES:

1. Hilton Berlin

LEAVE AN OPINION
4472 reviews
Hilton Berlin
Price/Quality
5
Available Services
5
Location
5
Parking Availability
5
Wifi
5

Address: Mohrenstraße 30, 10117 Berlin, Germany

Telephone: +49 30 202300

Business type: Hotel



Near Hilton Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Hilton Berlin: what do users think?


Brittany Albers: Clean comfortable room. Bathrooms could be refreshed. Good location to tourist attractions. Good breakfast. Parking is available for a fee (36 Euro for almost 2 days) and there is an app (not Hilton) that you can download and reserve and pay with. Not actually sure what a "reservation" means, you do not get a specific spot assigned.Rooms: 4/5 | Service: 5/5 | Location: 5/5 …More
Response: Thank you for taking the time to review your stay. We value your feedback and are happy to hear that you have enjoyed your stay.

Aleksandra: I loved my stay there! The staff was really friendly and welcoming, breakfast food was amazing and the location of the hotel is perfect. The room and bathroom were clean, nothing to complain about. I also loved the swimming pool, was lucky enough to have it all to myself one morning. Would 100% recommend.Rooms: 5/5 | Service: 5/5 | Location: 5/5Hotel highlights Romantic, Quiet …More
Response: Thank you for your kind comments. We are truly happy that you have enjoyed your stay with us and hope to welcome you back in the not-too-distant future.

Julien Garros: Good hotel overall. The room could be a little refreshed for the price and the corridor are a little dark/old. The room card is necessary to go up by elevator but to be honest it’s super annoying. Breakfast is super good and the lounge is super comfy. Food at the downstairs restaurant is not that great though. Will go back.

Geoff Harris: I came on a business trip and was pretty disappointed. The rooms are nice but I had to change my key twice in an hour as it wasn't working or the lock was defective. Room service also took over 45 minutes to provide a simple wrap an tortilla chips. For 16 euros with another 7 to take to your room. The hotel is trading on its name and location and service is pretty average
Response: We apologize that your room service order took so long! This was a deplorable exception, which does not reflect our usual standards.

Emanuele Leone: Very convenient location. Close to restaurant and city centre. Staff very friendly and professional. Concierge desk and porters very helpful and knowledgeable. The hotel need more restaurants on the site. Room service and executive lounge, good but not perfect.Rooms: 4/5 | Service: 5/5 | Location: 5/5 …More
Response: Thank you for taking the time to share your impressions. We value your feedback and hope your will consider staying with us again.

Marguerita Abou Ali: Spent two nights at this hotel, the staff was accommodating. Breakfast has many options, with a view of the dome however the coffee was disappointing. The rooms are spacious but would need a bit of renovation. Overall good stay.Rooms: 4/5 | Service: 4/5 | Location: 5/5 …More
Response: Thank you for taking the time to share your impressions. We are happy to hear that overall, you were satisfied with your stay, but have of course also noted the points which fell short of your expectations and will follow up on these.

David Lukas: Great view, nice lounge, good service and a not-to-miss fabulous breakfast! Location is splendid with walking distance to several attractions. They are pet friendly and we brought our cat (at a fee). Rooms: Clean rooms with minibar, bathtub and good beds. Silent rooms and neighborhood.
Response: We are truly happy to hear that you and your cat had a good stay with us! Thank you for taking the time to share your impressions.

Shikhar Bhatt: Was here for a business meeting. I didn't live in the hotel but attended meetings for 2 days. We sat down in the common lounge area where we could order coffee/drinks. The location of the hotel is prime so you'll find good stores/restaurants nearby, if you want to try eating outside of the premises. They even allow to get food from putside which not a lot of big hotel chains allow to do. The service is pretty good and the staff is really humble and courteous. Really liked the ambience.

jihyun jang: Perfect location to go everywhere in Berlin, nice staffs. On the first day i had really late check-in after midnight, but still no problem and received a good service. Breakfast was also good, and room was big and cleaned everyday.
Response: Thank you for taking a moment to share your experience. We are delighted to hear that you have enjoyed your stay with us and hope to welcome you back to the Hilton Berlin in the not too distant future.

nacra dani: Rooms were super and quite although it's in the inner city center. For some time device was just not as expected. Breakfast restaurant has a stunning view onto the church of Gendarmen Market.Would come back by chance.Rooms: 5/5 | Service: 3/5 | Location: 5/5 …More
Response: Thank you, your kind comments are much appreciated, and we would love to see you stay with us again.

2. Hotel Adlon Kempinski Berlin

LEAVE AN OPINION
25 reviews
Hotel Adlon Kempinski Berlin
Price/Quality
5
Available Services
5
Location
5
Parking Availability
5
Wifi
5

Address: Unter den Linden 77, 10117 Berlin, Germany

Telephone: +49 30 22610

Business type: Hotel



Near Hotel Adlon Kempinski Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Hotel Adlon Kempinski Berlin: what do users think?


Eric Garcia: I was Just inside the hotel hall to take One "aperitivo" and not booked a camera, but the hotel Is super , beautiful , service Is full personalized. Quality and stetics are the top. Location Is the best besides the BrandeburgLocation: 5/5Hotel highlights Luxury, Great view …More
Response: Many thanks for sharing your positive Feedback. We hope to welcome you again back soon here at Hotel Adlon Kempinski. With kind regards Karina Ansos Managing Director

Larry Barron: One of the best hotels you could stay at. Stayed here for 3 days and everything was perfect including the breakfast and bar.
Response: Many thanks for sharing your positive Feedback. We hope to welcome you again back soon here at Hotel Adlon Kempinski. With kind regards Karina Ansos Managing Director

Ross McCullough: One minute, Michael Jackson was blowing kisses to fans from the balcony of his presidential suite at Berlin's Adlon Hotel. The next, he was clutching his 9-month-old son Prince Michael II with one arm, as the child, with its face shrouded in a blanket, dangled precariously over the edge. historic hotel.
Response: Dear Ross McCullough, Thank you very much for sharing your positive feedback. We are glad to read that you enjoyed your time here at Hotel Adlon Kempinski and hope to welcome you again back soon. With kind regards Karina Ansos Managing Director

Grace: My only place to stay when I'm in BerlinRooms: 5/5 | Service: 5/5 | Location: 5/5Hotel highlights Luxury …More

alexi makris: Stayed for a week and was most definitely the nicest hotel I have ever seen or been served at in Berlin. I have Been travelling for the past 19 years to Berlin and always staying at the so-called “best hotels” this one definitely blows the others out of the water.
Response: Dear alexi makris, Thank you very much for sharing your positive feedback. We are glad to read that you enjoyed your time here at Hotel Adlon Kempinski and hope to welcome you again back soon. With kind regards Karina Ansos Managing Director

G. A.: Nice and pleasant atmosphere! Perfect location! Nice and friendly staff! Extensive selection! Delicious cakes (Adlon is recommended) If you have time, you should at least enjoy a little break for a drink or coffee.
Response: Dear G.A, Thank you for your positive review. We are pleased to see that you had a pleasant stay with us at the Hotel Adlon Kempinski. Best regards Karina Ansos Executive Director

3. Park Inn by Radisson Berlin Alexanderplatz

LEAVE AN OPINION
21371 reviews
Park Inn by Radisson Berlin Alexanderplatz
Price/Quality
5
Available Services
5
Location
5
Parking Availability
5
Wifi
5

Address: Alexanderpl. 7, 10178 Berlin, Germany

Telephone: +49 30 23890

Business type: Hotel



Near Park Inn by Radisson Berlin Alexanderplatz:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Park Inn by Radisson Berlin Alexanderplatz: what do users think?


Steve Branco: I enjoyed my stay. I thought the location was convenient. The accessibility to transportation all through the city was readily available. Check-in and out was an easy process. My room was cleaned and maintained daily and efficiently. I had an issue with the toilet but spoke to maintenance who fixed it the same day, which resolved the issue. I would stay here again the next time I am in Berlin.
Response: Dear Steve, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie

Paul S: I came to Berlin for photo shooting and booked a room with panoramic view. No need to say that these rooms are more expensive than the standard ones, which is ok. What is not acceptable is that the inner side of the windows were dirty. I was able to see the face grease of previous occupants “printed” here and there on the windows. Outer side of the windows were dirty as well and could easily be cleaned as there are two sets of windows, for safety reasons. I understand that the safety window is hard to clean and involves special equipment. The room was clean and wide, but the service could be better for this price range. I had coffee in the room, but the room service didn’t change the cups. What was I supposed to do ? Wash it with body soap ?! There was only one set of pillows, a bit sad if the long and narrow type of pillow is not your thing… It was an interesting experience and if you don’t plan to shoot photos from the room and are ready to do the dishes, it’s worth a try. Personally, I was disappointed and will book another hotel next time I come to Berlin. I might use the panoramic roof of the hotel which is accessible for an additional 6 euros…
Response: Dear Paul S, Thank you for your open and honest feedback. I am sorry to hear that your stay at our hotel did not meet your expectations. Please be assured that your feedback has been passed on to the departments concerned. In case of any problems (inside windows, missing clean cup, etc.) I would always ask you to inform the reception. Only in this way we have the opportunity to improve directly on site. Our exterior facade is regularly cleaned professionally. However, this is not possible every week and due to the smog in Berlin, the windows from the outside get dusty all the faster. Our roof terrace is a completely separate area, which has to be paid for by both hotel and city guests. Since we can't include the price for this in the room rate due to weather-related opening hours, we decided to let guests decide for themselves whether they want to visit the terrace and pay the 6€ or not. Nevertheless, we hope to welcome you back to convince you after all. Sincerely yours, Sophie

Catherine: Rooms were clean and bed was comfy. A little unusual with glass partitions between toilet and shower. Excellent location for tour buses and Christmas market. Did seem a little low on staff at breakfast and in the bar. There need to be more lifts or better staircases serving floors 1 to 20 as a queue of 20 mins was not out of the ordinary at busy times. Breakfast was buffet style and better in ground floor restaurant than on Floor 2 where it overflowed to at weekends.
Response: Dear Catherine, thanks for your feedback. To make our rooms look brighter, we went for an open, translucent model in the design. We are very sorry that we could not meet your taste. Our Junior Suites have a completely separated bathroom. I think this room might be better for you the next time. We hope to welcome you back very soon. Yours sincerely, Sophie

Anna Aaltonen: The room had a magnificent view and was easy to reach with a fast elevator. The breakfast was good with cold and warm, salty and sweet alternatives. It was not too crowded at any time, because the restaurant can host a lot of people. In the late evening the bar was nice and spacious. Music was not too loud, so you could sit and talk with a normal voice. The luggage room seemed to have a safe procedure, which we appreciated. All important sights were easy to reach from Alexanderplatz (we used the U-Bahn, train and bus) and there were good restaurants on a short walking distance in the area.
Response: Dear Anna, thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie

Michael C: If you wish to check in early, you should not report to the reception desk. They will ask you for 25 euros in payment. When I used the machine to check myself at the entrance, they did not charge me. I find this very odd. In any case, the stay in its whole was pleasant, the room was spotless and ample, and it was reasonably priced. The gymnasium had some beautiful new additions. The most important aspect is located towards the center.
Response: Dear Michael C, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie

Ladislav Mácha: Accomodation for the purpose of business trip. Room quite small, but except the fridge had everything needed. View from the room is very nice. Breakfast above average from my perspective - plenty of possible choices. Location very good with usage of hotel parking lot.
Response: Dear Mrs. Mácha, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thao

Lukas Evans: First impressions were good, swift check in. Although fancy check in machines were out of room cards. Very fast lifts, and plenty of them. Rooms were very modern, and quite spacious. There was a small table by the window, with a view of the TV tower, which was lovely to eat a little bit of food at. In typical German style, it was a double bed with two separate duvets. There was a fridge, as well as wine glasses in the cupboard. Also plenty of storage space around the room. The only give away that the hotel was built in the DDR era, was the large sprinkler on the side of a small wall in the middle of the room! The air conditioning was very effective, which was very nice in the summer. I'd definitely stay here again, especially for the low price I paid per night!
Response: Dear Lukas Evans, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie

Sascha Ihrig: Minus: -Beds are very light and tend to move around easily. -That's why you hear people above you when they are having fun -Water from the shower got into the room. -Room service forgot to clean our room twice. Plus: +Receptionist was very professional and very friendly. +Very good hotel bar
Response: Dear Sascha, Thank you for taking the time to write a review. All your comments are essential to educate our staff about good and bad service. We make sure that our team is aware of your feedback. We hope to welcome you back again. Sincerely, Sophie

Kim Brown: I stayed here as part of a marathon tour package - I did not personally select this hotel. The location is excellent, and there was even a small Oktoberfest happening in the square outside of the hotel. The breakfast was also excellent. The room was small but relatively clean. As others have noted, the wifi was not strong. But I was a bit surprised by the bathroom setup. The shower walls were see-through and only protected by a curtain. The toilet was encased separately by frosted glass, but the “door” to the toilet didn’t even seal. It was kind of like a swing door. Not an ideal setup for friends unless you are okay hearing everything.
Response: Dear Kim, thank you for taking the time to share your feedback. To make our rooms look brighter, we went for an open, translucent model in the design. We are very sorry that we could not meet your taste. Our Junior Suites have a completely separated bathroom, maybe this room fits better for you the next time. We hope to welcome you back to our hotel very soon! Sincerely, Sophie

P G: A place falls and stays with staff and unfortunately - the staff at the check in counters was just chaos. Long line at check in ( self check in at machine failed); then check in staff took airline crews from the middle of the line first; no upgrade despite high status level. Housekeeping came one day early and said reception told them we checked out one day early. She can three times if we really didn’t check out ( while I was in my Pyjamas…) Had to go to the airport at 4.45 am for one of our party members; none of the lifts worked. Had to call reception they said it’s under maintenance ( in German and I speak German) after I told them I need to go down with luggage they said I’ve to carry them Down myself to another floor from where I could take the lift again. I told her that they’d be heavy but she didn’t car and neither gave any solution or help from staff to bring the luggage down. Key card later the day was deactivated by staff even though check out time Has been confirmed before in writing. Once again staff not apologetic; fixed it but didn’t apologize ( card let me go to the room level but didn’t let me open the door). Hotel is just Chaos. Corridors on floor to room are easterly low; at 180cm there was space but the ceiling looked like less than 2 m. Room Itself was decent in size but no bathroom door ; toilet door is a swing door. Good luck you hear every toilet busy of your travel companion and hear everything from the bathroom; even reflects through mirror and window so you’d to actually close the window curtain ( not just the one to the bedroom; but also the ones along the room door). Doors to alexanserplatz are closed at night - good luck walking around the hotel at night to use metro or train.
Response: Dear P G, thank you for your open feedback. I am sorry to hear that your stay at our hotel did not meet the standards. Please be assured that your feedback was passed on to the staff concerned. We are very sorry that the Self Check In was not possible. There is also the possibility to check in via the Event Hotels app. Please feel free to try it next time. Upgrades are always subject to availability. Due to our high occupancy, this was unfortunately not possible at the time of your stay. To make our rooms feel brighter, we went with an open, translucent model in the design. We are very sorry that we could not convince you with this. Our Junior Suite has a completely separate bathroom. Maybe this room would be better for you next time. For security reasons, we have closed the back entrance of the hotel from a certain time. However, the main entrance remains open for our guests at all times. I hope you will give us a second chance to prove ourselves and offer you the same nice stay as many guests have had before you. With kind regards, Sophie

4. The Ritz-Carlton, Berlin

LEAVE AN OPINION
2064 reviews
The Ritz-Carlton, Berlin
Price/Quality
5
Available Services
5
Location
5
Parking Availability
5
Wifi
5

Address: Potsdamer Platz 3, 10785 Berlin, Germany

Telephone: +49 30 337777

Business type: Hotel



Near The Ritz-Carlton, Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

The Ritz-Carlton, Berlin: what do users think?


Jonathan Ibraaheem Marshall: Lovely rooms, stylish and comfortable with a thoughtful design. A great idea having a walk in closet with plenty of storage room. Bathroom was great with plenty of space and nice amenities. The only downside was the chaotic and busy lobby, no real greeting for guests and for this standard of hotel you would expect service to be better and more personalized. Perfect location well placed for visiting the Berlin sites.
Response: Dear Jonathan Ibraaheem Marshall, thank you very much for taking the time to share your feedback with us. We are more than happy that you liked our design and interieur. Please accept my sincerest apologies that we were not able to meet your expectations. Kind regards Nadine Guest Experience Manager

Polina Surina: Amazing experience in NY eve! The best hotel in Berlin! And in Germany. Room was nice, 🛌 super comfortable. Bathroom ♥️ Service is outstanding! Super professional Team working. Reception! Breakfast, bar ❤️ oyster fresh Champagne good temperature) Special thanks to Mr. Richter and William who made our stay very special and unforgettable. Girls Team)

Christina Scala: The hotel itself is beautiful. Staff super helpful! Bar was amazing! Piano player and all. Super fun. The room was what you expect from the Ritz. There was mold in the shower.Not what you expect from a ritz. A Marriott titanium platinum member, I would expect more .

Paige Neilson: Fantastic hotel and staff. Best ritz I’ve ever stayed at, will definitely be back! Alberto took care of us and made it such an incredible cocktail experience every night. Fabulous champagne hour in the lobby! 🥂

John Mccleskey: I have reservations here and reached out to management with a question. Typically, luxury properties reach out to ME before I arrive to see about questions and other possible services I may be interested in. This hotel cannot even be bothered to respond to a question I have about my stay. Does not give me a good feeling but I’ll update after my stay.

P. W. Golda: As an ambassador Marriott member, with having enjoyable stays at RC properties worldwide, I didn’t expect to witness such low level of service and quality at a Ritz Carlton hotel. The Marriott website and app showed 4 types of suites available during our stay at the RC Berlin, yet we didn’t receive any upgrade - not even to a better room. The hotel doesn’t care much about the loyalty the guests. The reception tried to sell us a suite instead of upgrading us, as it was vacant either way. Not even a higher room category was provided, despite 10 types or rooms/suite in total being available. The person at the reception had an unkempt appearance, too. The bathroom in our room had fungus between the tiles in the shower room and the shower head didn’t work, at all. The room seemed quite outworn and in need of an urgent renovation with an objectionable odor. No streaming functionality on the TV with our mobile devices. We got confirmed the late check out set for 4 pm and we activated the do not disturb button, yet the housekeeping knocked twice on the door and one entered our room between 1 and 4 pm on the day of departure. This is unacceptable. Even though the breakfast seems alright, also with vegan options being provided, the service isn’t able to provide basics orders. In the first morning, they forgot our avocado toast order. After letting the staff recheck on them, … well 30 mins. later nothing still happened. We gave up on them, as the breakfast service was over by then. In the second morning, we ordered coffee for the second time, which also didn’t show up ultimately - after 20 minutes of waiting. A neighboring table had to literally point out to the waitress to “get released from the dirty crockery and plates” remaining not cleared, as no one came to take them away. The welcome reception at the breakfast restaurant was the best best. A lovely and very nice, warm-hearted lady of color - who simply outdoes everyone else - she is such a hard working and caring person. Brilliant and flawless performance by her. She is the reason it’s 2 stars not 1 star. We felt bad for her that she works with so many unmotivated and reckless persons, who apparently do not care about their quality of work and standard of services provided to the guests. As for us - we will never stay there again. It was our third and herewith the last stay at the Ritz Carlton Berlin. You cannot provide such a poor experience whilst charging averagely €450 per night. There are way better hotels in Berlin, that still deliver the 5* experience flawlessly. And there was also a fire alarm at 5 am in the Saturday morning…of course, as it seemed without a proper reason afterwards.

netgeek77: We got to Berlin early in the morning a couple of days before Christmas. We were appreciative that the hotel let us check in early and upgraded us. The staff who checked us in gave us a quick tour and walked us up to our room. The concierge was extremely helpful with our concert tickets and other questions. This was beyond what I expected from a luxury hotel. What the hotel fell short was in breakfast. During our entire stay, we had to wait for at least 20-30 minutes for someone to come get us coffee/espresso. And when we tried to order omelet, avocado toast or other items, the staff would not write down anything, and subsequently they would get it wrong 8 out of 10 times. This degraded the entire experience equivalent to a 2 star hotel.

Volkan Adiyaman: Hello, this is the first time I am writing a review. I really appreciate the Ritz Carlton and its services, but I have never experienced this kind of humiliation and annoyance. I will try to describe my experience in bullet points: I was there for 1 week and rented a suite. - The phone on the desk did not work for days and I asked for assistance several times. This problem forced me to make my "in-room dining" calls in the bathroom next to a toilet for days (gross). - The phone started sending annoying beeps. - The sewage did not drain - Soap and toothbrushes were missing, I asked for them by phone but no one brought them to me.... so the next day I asked at the reception myself - Room service was quite rude at one point. When I asked for fennel tea, they replied "I don't know what you're talking about" (This point could be subjective, but in the world I live in, there are many ways to answer this question.... like... no, we don't ? ) - I asked for a shuttle service to pick up my wife from the main train station. The concierge told me the price (without being asked) and told me: "Not everyone pays this much money for such a short way".... I mean... what the heck? I don't care, what's the message? This happened after 4 days... What I am writing here is not what I know from a Ritz Carlton. I am shocked and disappointed at the same time by the Ritz Carlton in Berlin.
Response: Dear Volkan Adiyaman, Thank you for taking the time to write your review on Google. Of course, we would not want your feedback to be unanswered. First of all, we would like to apologize that you had such a challenge during your first few days with us. In terms of the phones we are very sorry that the phones were not working flawlessly as they should have however, we replaced them in your suite in order not to disturb you during your work and leisure time. After you informed us about the sewage not draining we resolved this issue right away. Our sincere apologies that your soap and dental kit were not delivered right away, we have launched an internal follow up with our Ladies and Gentlemen in order to improve this point and are grateful for you feedback. Additionally, we have reviewed your remark about the conversation with the in room dining department with the in room dining manager and would like to take this opportunity to note that we have immediately organized an organic fennel for you in order to provide you with a freshly brewed fennel tea. Our concierge team is very sorry that you feel like you did not receive the service expected nevertheless, our concierge team would like to give each guest the opportunity to decide whether they would like to opt for a taxi for 15€ or a private limousine service for 125€. Therefore, our guests are being informed about the prices upfront. Regardless, we thank you for still being a guest with us and wanting to extending your stay. If you have any further questions, please do not hesitate to contact us at any time. Kind regards, Florian Guest Experience Manager

Mustafa Khaliq: Spent 5 nights at the Ritz Carlton Berlin for our first visit to the city. We were immediately greeted warmly and throughout our stay by the doorman Terry. A beautiful well-kept property and helpful staff made our stay truly enjoyable. Front desk staff such as Stella were extremely helpful and attentive. The doormen were all great and friendly including a young gentleman named Barek who helped us get a child's bike from a neighbouring hotel so that we could have a family bike ride through the nearby Tiergarten. Concierge staff such as Marc and Tabea were extremely helpful with their restaurant recommendations and reservations. They also advised us on boat tours, nearby attractions and just generally getting us oriented to the area. We found there are a lot of attractions, shopping and good restaurants very conveniently close to the hotel. The breakfast buffet was elaborate and decadent and the service staff was great. If I had to mention a drawback, was disappointed there wasn't a functioning hot tub and the pool was on the small side. That being said, the entire fitness and sauna area otherwise was clean, modern and continuously monitored/restocked. Looking forward to our next visit to the city and this hotel.
Response: Dear Mustafa Khaliq, wow, thank you very much for your lovely review. We are more than happy that you enjoyed your stay with us to the fullest and I will forward your special thanks to all the staff you mentioned. We truly hope to have the chance to welcome you back soon and wish you all the best. Warm regards Nadine Guest Experience Manager

Alice Guth: Incredible experience. Wonderful service, everyone was so friendly. Alberto was so kind and we loved his champagne show in the lobby! I hope to visit again soon!Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More

5. Berlin Marriott Hotel

LEAVE AN OPINION
2420 reviews
Berlin Marriott Hotel
Price/Quality
4.4
Available Services
4.5
Location
4.4
Parking Availability
4.4
Wifi
4.4

Address: Inge-Beisheim-Platz 1, 10785 Berlin, Germany

Telephone: +49 30 220000

Business type: Hotel



Near Berlin Marriott Hotel:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Berlin Marriott Hotel: what do users think?


David Milner: Make sure to use Hᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a stay. This web site will compare countless booking websites and normally will have prices much cheaper compared to others! Thank me later! This hotel is one of the most well known in this area. I have been coming here for a very long time. If you decide to stay here you will love it I'm sure! The most functional room we have ever stayed at. Amazing staff and hospitality. Special thanks to Demetrius who met us everyday at breakfast to make it special and ofc to Kareem who was always hospitable and caring.

y s: Lovely pleasant stay. We stayed here twice this year and both stays were great. Reception very friendly, that is what I expect from a high rank hotel. The lounge was a bit busy in October but there were many selection of drinks and we were satisfied.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More

Gloria Cher: The rooms we're clean, bed was comfortable. Didn't get the chance to enjoy the bar, but it looked busy and people we're having a great time. Staff we're accommodating and friendly. The location was minutes from all the spots i had wanted to see.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More

Shannon T: The location is close to most of the historical sites people want to see when they visit Berlin. It is also right next to Tiergarten park, which is lovely to walk through. If you travel more for nightlife and food then this might not be as ideal a location. Staff were all polite and friendly, and the continental breakfast has a good variety of options. The pool/sauna/infrared seats are nothing to write home about, but are still nice to have access to. The rooms were spacious and were kept clean. Given the nightly cost I would have expected better quality bedding, towels, and toilet paper.

Bahadir E.: Great location. I think it's the best thing about it. Next to the tiergarten, near mall of berlin, close to metro, and many touristic destinations. The workout center is open 24 hrs, the pool opens up at 6am, closes at 11pm. My room was clean, no issues. Not happy with the fridge, filled with items that are pressure sensitive and automatically charge to the room if removed. I only had a tiny shelf to put any of my own food. The breakfast was great but comes at a premium price of 34 euro. I think overall it's a great place to stay, however there may be more budget friendly options out there.

Valerie Roy: Surprisingly good. The hotel is newly renovated and they had done a great job. A lot of attention to detail was paid to the finishings and the overall look. I was pleasantly surprised.

Ebony Grigsby: I absolutely love staying here. The staff is always helpful and polite. The location is great for catching the sbahn and u bahn is right around the corner as well. Not to mention lots of great landmarks so close or in walking distance. Great food options in the hotel and around. There is an indoor pool too. Rooms: Rooms are spacious and have all the basic amenities. During the summer time, the ac is amazing. Walkability: You have so much in walking distance to this hotel from public transportation, mall, monuments and more. Food truck area is right around the corner.

Abigail Merrill: Pretty terrible experience here. I never write reviews like this but I never experienced a front desk agent not willing to work through a problem. The manager I spoke with was helpful but the young gentleman was not and unfortunately when everything was said and done and I got a hold of Hilton Honors on the phone, they tried to call the hotel several times and were never able to reach anyone to figure out why my account wasn't correct. I tested it as well and the phone just rings. Overall on the phone and trying to work through issues with the hotel for 2hrs. Terrible experience.

S B: Maybe the best Marriott hotel I have ever seen under this brand. Well above par, regarding other Marriott hotels. Newly furnished, neat and clean, great lounge… I love it!

John Neville: The hotel rooms are nice enough for a stay and the location is perfect but there are some things I wish were improved about the rooms. The TVs in the rooms primarily seem to have German speaking channels and there was no way to turn on closed captioning(in any language). Playing your own content was also impossible as the TVs have no exposed hdmi ports and the chromecast feature offered in other Marriotts was not working yet at this hotel. This was disappointing because it meant that we ended up watching a lot of phone or laptop content instead when we were winding down. The breakfast was nice but the first night we were there the restaurant was overwhelmed and I didn't even find out you could order an omlette with the buffet until our last morning at the hotel.

6. Grand Hyatt Berlin

LEAVE AN OPINION
2084 reviews
Grand Hyatt Berlin
Price/Quality
4.5
Available Services
4.6
Location
4.5
Parking Availability
4.5
Wifi
4.5

Address: Marlene-Dietrich-Platz 2, 10785 Berlin, Germany

Telephone: +49 30 25531234

Business type: Hotel



Near Grand Hyatt Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Grand Hyatt Berlin: what do users think?


Mick E: Excellent quality hotel situated at Potsdam Plaza, a good central location. Good size rooms, good size beds. Air con is quiet and works well. Staff efficient and welcoming. Good choice at breakfast, all edible and nutritious. Swim pool situated on roof (indoors), was a little cold but bearable if you keep swimming. Worth a revisit.
Response: Dear Mick E, thank you for your recent stay with us and for your kind words. It is great that the location of the hotel met your needs and I am also happy that you felt comfortable in your room due to the size, the facilities and the comfort of the bed. Furthermore, I am happy that the friendly service of the team as well as the quality of the breakfast was to your satisfaction. My team and I cannot wait for your return and we remain at your disposal for any questions and wishes. Best regards, Jan Peter van der Ree General Manager

Benjamin Banhammer: Fantastic hotel with absolutely giant floors. The bathroom is just unreal and contains a wet room with a beautiful tub and shower. The staff set out treats for us and responded to every request immediately. Great location nearby everything with a quick walk to all of the touristy and historic areas.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More
Response: Dear Benjamin Banhammer, Thank you very much for your recently staying at Grand Hyatt Berlin and you for sharing your impressions with us. I am glad that you enjoyed our interior design as well as the room set up. It will be my pleasure to share your kind words regarding the service with my whole team. I hope you had a truly memorable time in the German capital and that we will be able to welcome you back very soon. Best regards, Jan Peter van der Ree General Manager

Trevor: Phenomenal experience as a Globalist member. After the first night, we were upgraded to a King Deluxe room. The switch was worth it--the bathroom was gigantic and everything was so nice. The club access was huge. Breakfast each morning at the in-hotel restaurant was delicious and they also offer drinks and snacks from 5-9. You could easily stay here without paying a dime on food (not that you'd want to, given how much fun Berlin is to explore). The hotel is an absolute steal for a category 4 free night award. I'd go back in a heartbeat.
Response: Dear Trevor, First of all, let me thank you for being a loyal Hyatt Hotel guests and thank you so much for your kind words and the positive evaluation of your recent stay. It is great that you enjoyed an upgrade and that you felt comfortable in you room and I am also happy that you liked our Grand Club lounge including the snack hour as well as the quality of our breakfast buffet at Vox Restaurant. It would be our pleasure to welcome you back in the future! Happy Travels and should we be able to assist you in the meantime, please just let us know. Best Greetings, Jan Peter van der Ree General Manager

Soph Meldrum: Great location and lovely hotel.The staff are lovely and very helpful. Most can speak very good English as well. The breakfast buffet is great with lots of choices and nice outdoor seating. The rooms are great and showers very nice. Only thing is the AC is very weak and room was warm.
Response: Dear Soph Meldrum, greetings from Berlin and many thanks for your kind review. It is great that you liked the location of the hotel and that the service of the team made you feel comfortable. I am also happy that the quality and selection of the breakfast buffet were to your expectations and that you also liked the rooms. Please accept my sincere apologies for the inconveniences regarding the air conditioning and please do not hesitate to ask our team for assistance in cases like this. We are happy that we could contribute to an unforgettable stay in the capital of Germany and we already look forward to your return. Please do not hesitate to contact us at any time for questions and wishes. Best regards, Jan Peter van der Ree General Manager

Joe W: Stayed during the marathon weekend. I’m sure they were at full capacity but the high quality of service did not diminish. I’m very impressed as everyone is still struggling with staffing shortages. Kudos to the management team. Incredible place to stay in Berlin generally and especially during the marathon.
Response: Dear Joe W, Thank you for taking the time to review your recent visit to the Grand Hyatt Berlin. It is nice that the service of the team was able to convince you and that you felt so comfortable with us. My team and I would also like to thank you for your understanding regarding the capacity utilization during the marathon and we are all the more pleased that you found the quality impeccable. We can hardly wait for your next visit and are always available for further questions and requests. Best regards Jan Peter van der Ree hotel manager

Gunnar Andersen: Great, luxurious hotel in a great location. Extremely friendly and helpful staff. Rooms are nice and spacious, although there's a bit of "triumph of form over function" limited closet and storage space, but it all looks great.Rooms: 4/5 | Service: 5/5 | Location: 5/5 …More
Response: Dear Gunnar Andersen, thank you so much for having chosen to stay with us and for having taken the time to share your feedback with us. It is great that you liked the location of the hotel and that the friendly service of the team met your needs. I am also happy that you felt comfortable in your room. Of course, I also read your remarks regarding the limited storage room and I thank you for your honest feedback here. My team and I hope to welcome you back soon and we remain at your disposal for any questions, wishes or preferences. Kind regards, Jan Peter van der Ree General Manager

Julia Smith: Very modern hotel. Customer service was excellent. Sushi was top quality and impressive with fresh table side grated Wasabi. The cigar lounge and bar attendants were very knowledgeable and professional.Rooms: 5/5 | Service: 5/5 | Location: 4/5Hotel highlights Romantic …More
Response: Dear Julia Smith, I sincerely thank you for having chosen to stay with us and for your kind review. I am very happy that you have enjoyed your entire stay and that especially our colleagues have contributed to that. I will gladly share your compliments about the sushi and your stay with my team. We would be happy to welcome you back very soon. Best regards, Jan Peter van der Ree General Manager

彭國棟: Service is good especially the people in Vox are very friendly and nice. We did enjoy our breakfast very much during our stay but unfortunately we did a minor complaint upon checking out. This gentleman is not really meet high standard of this hotel represent. He did not say sorry when system can not print out the detail of my expenses and promise to email the related information which I did get till now.
Response: Dear 彭國棟 , I would like to thank you for your recent stay at Grand Hyatt Berlin and for sharing your review! I am very pleased that you enjoyed your stay with us and I will be happy to pass on your compliments to our colleagues. Additionally, I thank you for your feedback regarding your check out experience and would like to take this opportunity to apologize sincerely. We will definitely be doing some internal training and discuss your experience with the staff! I will also immediately arrange for you to receive your invoice by email, please excuse the delay. We would be happy to host you again very soon and should you have any questions or requests in the meantime, we will always be happy to assist you. Best regards, Jan Peter van der Ree General Manager

Anastasia Edsell: This is a modern, well-located, luxury hotel that hits all the right notes. The rooms have an incredible marble wet-room shower/tub, convenient and warm lighting set-ups, USB ports in the headboard, comfortable beds, good coffee and tea selections, crystal-clear TVs, and plenty of space. Even a room without a view is a luxury experience. The spa consists of a sauna, kept quite hot, a steam room, a cold plunge pool, and several interesting shower options. Other guests seemed not interesting in following the sauna rules and entered in their wet bathing suits, something management could look into improving. The relaxation room had extrêmement comfortable chaise lounges with cucumber water available to refresh yourself with, all while looking over the Berlin skyline. The best part of the pool is the view and the incredible rooftop terrasse with real grass. The ambiance of the hotel is incredible. That, the room quality, and the proximity to public transport and west Berlin sights, makes this hotel a truly excellent place to stay in Berlin.
Response: Dear Anastasia Edsell, greetings from Berlin and many thanks for your kind and detailed review. It is great that you felt so comfortable in your room due to the design and the facilities and I am also happy that you took the time to experience our Club Olympus Spa & Fitness to the fullest. It is great that you also liked all the facilities there and I hope you were able to recharge your batteries. Furthermore. I am happy that the location of the hotel met your needs and it sounds like you visited a lot of interesting places in Berlin that I hope you enjoyed. My team and I are thankful and glad that we were able to contribute to an unforgettable stay in the capital of Germany and we already look forward to your return. Please do not hesitate to contact us at any time for questions and wishes. Kind regards, Jan Peter van der Ree General Manager

Marcel Corbeanu: Big hotel which seems clean and tidy from outside. Located in a very nice and quiet area, the hotel has a big lobby with restaurant, as well as a terrace outside. Located in a new and modern area of Berlin, this hotel looks good!
Response: Dear Mr. Corbeanu, thank you so much for having chosen to stay with us. It is great that you liked the location of the hotel and that the restaurants met your needs. We look forward to your return and remain at your disposal for any questions and wishes. With kind regards, Jan Peter van der Ree General Manager

7. The Westin Grand Berlin

LEAVE AN OPINION
3027 reviews
The Westin Grand Berlin
Price/Quality
4.4
Available Services
4.3
Location
4.3
Parking Availability
4.3
Wifi
4.3

Address: Friedrichstraße 158-164, 10117 Berlin, Germany

Telephone: +49 30 20270

Business type: Hotel



Near The Westin Grand Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

The Westin Grand Berlin: what do users think?


Benjamin Wenisch: Once a great hotel I used to enjoy to stay - for my personal taste the renovations have made the hotel rooms feel cold. The rooms are nice nevertheless. However, the level of service and attentiveness has decreased drastically over the years. Definitely not up to what to expect at the current prices asked. Found alternatives at the same price levels with much better service for my stays in Berlin. Willing to return if the level of services increase again.
Response: Dear Benjamin Wenisch, we are very pleased that your path has led you back to us. We are all the more sorry that you were not satisfied with our service. We thank you for your frank words, because constructive criticism always helps us to improve our standard of service. In this respect we are optimistic and look forward to welcoming you again soon. Your Westin Grand Berlin team, Andrea W.

Joseph Hani: The Westin Grand Berlin is one of the most beautiful hotels I have visited during my stays in Berlin. The reception and the staff (thanks Sacha) were really attentive and caring! One of my main criteria is the modernity of a hotel, and since its renovation we can say that it is successful! The entrance is resplendent with the tree of lights and its large hall. The rooms are great and spacious! The King Room has an impeccable bedding and the view from the room on the monuments of Berlin delighted us! Our stay in this hotel was wonderful!
Response: Many thanks for the review, warmest regards T. Brack and the Westin Grand Berlin team

Bill Hill: The location of the hotel is great. It is not far from several attractions in the middle of Berlin and it is easy to walk to restaurants. The staff was friendly and helpful. The rooms were well outfitted and the bed comfortable. The breakfast was very good and had more than many typical European hotels.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More
Response: Dear Bill Hill, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at The Westin Grand Berlin, I invite you to come back and stay with us again whenever you are in the area! The Westin Grand Berlin-Team, Andrea W.

Kevin Wisneski: Great place but get an inside room if you want to sleep with the windows open. Hotel is located at the most well-known intersection of the entire city, so it can be loud. Rooms are very high class and modern. Always a great experience.Rooms: 5/5 | Service: 5/5 | Location: 5/5Hotel highlights Luxury, Great view …More
Response: Dear Kein Wisneski, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Acryliq _: This hotel was great. The room we stayed at was spacious and the bed was really comfortable. The hotel is really close to many famous landmarks which is a plus. Very easy to access food because their is a restaurant right down stairs. If you don’t wanna go downstairs room service is always an option.
Response: Dear Acryliq_, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. Andrea W.

Ирина Воина: A really great hotel. Large rooms, clean, comfortable, the staff works really well, like reall German. Delicious, varied and plentiful breakfasts. The location without any clarifications is very good. I am satisfied and grateful.I recommend.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More
Response: Dear Irina, Thank you for the great review of our hotel! We are glad that you had a good time with us and hope to see you again soon. We would love to have a chance from you. Sincerely, The Westin Grand Berlin Team, Andrea V.

ahmed youssef: I had a very bad experience in this hotel, I was stolen from my room, it was 3550 Euro. But to be honest, the hotel administration Trying hard to help me in this case which I feel good about that efforts. Nothing happened for now and I didn't get my money back, but I hope this situation end soon in a good and fair way, based mainly on the hotel management efforts and the options that they offer to help me. I said everything honestly, including the efforts from the hotel side, and I feel very disappointed because of that critical situation! Safety: It's not safe because I got robbed there .. 3550 euro from my room! I'm feel really sorry and disappointed about that 😭😢😫
Response: Dear Mr. ahmed youssef, with some disappointment we have read your review and regret your statement in this way on that stage. In the meantime we all now, that you unfortunately missed money from your room and we deeply regret this really unpleasant situation for you. And as you also wrote, we really have done our utmost to support you in this indeed predicament situation for you. For the safety of our guest's belonging we offer safes in the room or at the Front Office for higher amounts. We ask once more for some patience during the time our insurance is proofing the case. Thank you so much for your understanding. The Westin Grand Berlin-Team, Andrea W.

LIDIA Ś.: Location is great right at the heart of Berlin and near to everything . The rooms are modern and stylish. The big disappointment is breakfast and food offerings. Also the staff is not knowledgeable, they have charged us for breakfast even though we were offered complimentary breakfast as a titanium Marriott Bonvoy member. The lady at the reception was rude once we have pointed out the mistake. It doesn’t feel much of a 5* hotel because of that.
Response: Dear Lidia, It was our pleasure to welcome and serve you and we thank you very much for your highly appreciated comment. It's wonderful that you enjoyed your stay and we really hope it was not your last one. Be welcome - The Westin Grand Berlin-Team, Andrea W

Luis Gr: Our issue were with service, we showed up 45 minutes before check in and we were plainly told we had to come back in 45 minutes. I was traveling with wife and child very tired and there was nothing welcoming about our first interaction. Once we had been in our room for about an hour a previous guest along with a hotel employee came into our room, the previous guest believed to have left his passport in the safe, even after I told them the safe was empty the insisted on coming in my wife half dressed and feeding our child. At checkout I asked if the property accepted Marriot Gift Cards (which I had obtained previously using a credit card) the clerk scoffed at me saying he had never heard of a guest pay with a gift card before. I didn't feel like arguing so I just paid and left. After my stay I filled out the usual email survey, the Guest Experience Manager replied stating among other things that "I am unfortunately not able to turn back time" which I suppose is some sort of an apology. Great location, the rooms are comfortable and meet most needs. Ordered room service and it was timely and the food was great though the portions aren't exactly generous. In summary I've stayed in hotels with better rooms, much better service for a bit less. I suggest you look for the same.
Response: Dear Luis Gr, First of all we thank you for choosing to stay at the Westin Grand, Berlin and we also thank you for providing your honest feedback. Providing the highest level of hospitality is our number one priority and we work hard to deliver an exceptional guest experience. All the more I regret that we could not meet your expectations. I can reassure you that your complaint has been reverted back to our team onsite to ensure each point of concern, that you raised, was given the attention rightly deserved and improve our service. I hope you will accept my sincere apology and would be pleased to get a second chance to convince your and pamper you during your next stay. The Westin Grand Berlin-Team, Andrea W., Executive Office

360 MAGAZINE: Recently, renovated Westin Grand Berlin is a magnificent property in the downtown area. The area is ideal for business travelers or someone trying to make a lasting impression. We stayed in one of them suites on the sixth floor. It had 1.5 bathrooms, 2 Samsung televisions mounted, and a large room had a sofa bed for additional guests. Amenities: buffet breakfast included, fitness center, and cocktail lounge. Double window balconies came in handy whenever you need fresh air. Certainly, they would stay at this property again, mostly due to its proximity to a plethora of finishes and shops.
Response: Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. Sincerely, Andrea W.

8. Regent Berlin

LEAVE AN OPINION
759 reviews
Regent Berlin
Price/Quality
4.5
Available Services
4.6
Location
4.5
Parking Availability
4.5
Wifi
4.5

Address: Charlotte And Fritz, Charlottenstraße 49, 10117 Berlin, Germany

Telephone: +49 30 20338

Business type: Hotel



Near Regent Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Regent Berlin: what do users think?


Yearim Leslie Yi: Spacious room with pretty furniture!The bathroom also had a bathtub and a shower. We were lucky to have a little balcony that had somewhat of a view. It's a very comfortable place to stay. Housekeeping was great as well.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More
Response: Dear Yearim Leslie Yi, Thank you for taking the time to tell us about your experience at Regent BERLIN. Please note that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Regent, and if I can be of assistance to you, please contact me directly at 030 2033 8 or christian.hapke@ihg.com. Sincerely, Christian Hapke Front Office Duty Manager 030 2033 8 christian.hapke@ihg.com

M: While it is an amazing centrally located hotel, there are some downfalls to it: the WiFi is slow to non existent in multiple parts of the hotel. The rooms are old and our bathroom taps were constantly clogged. On our final day the tap handle just broke off! HOWEVER, we would gladly stay again! The staff was amazing, the breakfasts were delicious and the location was superb yet quiet!
Response: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Regent Guest Service Team

Robert Lomison: The room was filled old world charm within walking distance of many historic sites. The staff was extremely helpful and the food in the restaurant well prepared and tasty. First class in all aspects.
Response: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you appreciated our staff and restaurant. A positive guest experience is something our staff takes great pride in, so we value your feedback. Thank you very much for choosing the Regent Hotel and we hope you will visit us again. Sincerely, Martina Altoè Front Office Supervisor +49 30 2033 8 martina.altoe@ihg.com

Hala: I was very disappointed. The staff were extremely rude and unfriendly and the food was horrible. I do not recommend this hotel to anyone. I will make sure not to go to this hotel ever again.Service: 1/5 …More

Sarah Whitaker: 4 day stay in the Regent Hotel.First time to Berlin and could not have chosen a better hotel or location.Lovely large room with a really comfy bed. Staff friendly and attentive.Would highly recommendRooms: 5/5 | Service: 5/5 | Location: 5/5 …More
Response: Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you appreciated our rooms and the staff. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Martina Altoè Front Office Supervisor +49 30 20338 martina.altoe@ihg.com

Rechtsanwältin Mamedowa-Ahmad: We were there for my mother’s birthday and the service was just excellent! Friendliest and most respectful team. We loved every minute of it and will be back next year! Thanks a lot to the whole team: from the concierge to reception to cleaning and everyone else: you were amazing!Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More
Response: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Regent Guest Service Team

Nicholas G: Very friendly staff. Hotel and rooms were clean but very dated. I thought the spa and gym were tiny but normal sized for a city hotel. The location is perfect for everyone who wants to be central. Walking distance to the Brandenburger gate and Gendarmen market.
Response: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Regent Guest Service Team

Victor Goetz: The room was very nice, I learned the hard way not to trust the staff.we were deceived by the staff on the amenities. We were given services and without prior disclosure charged four times the value. I will not stay where I cant trust the staff.Rooms: 5/5 | Service: 1/5 | Location: 4/5 …More
Response: Dear Victor Goetz, thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We are pleased to hear that the room was great and that you were happy. However, we are unhappy that you went home with a bad feeling. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Guest Service Team Regent

Loan Anh: It's so luxurious hotel, everything is so perfect from food, room and service it is so better than any hotels out there.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More
Response: Dear Guest, Thank you for your review of our hotel. I am pleased to hear that you enjoyed your stay with us. Our employees are very proud of it, so we value your feedback. We hope you visit us again. Sincerly, Regent Guest Service Team

J C: Professional and helpful reservations team. Breakfast was included in our room rates. Buffet plus hot entrees (to order): eggs, side dishes, pancakes (the best), waffles, omelettes...etc. Excellent selection of fresh fruits. Very happy with it. Windows can be opened and some rooms have balconies. Hotel within walking distance to the museums, Rausch Schokoladenhaus, and malls with supermarkets and pharmacies. Will definitely stay here again.
Response: Dear J C, Thank you so much for your five star rating! We always try to meet our guest`s expectations and deliver individual personalized services and are very happy to read that you enjoyed your stay. We pride ourselves on our Regent service and it is always wonderful to read such positive feedback, which serves as a great motivator to the entire team. We are very much looking forward welcoming you very soon again at the Regent Berlin. With warmest wishes, Your team of the Regent Berlin

9. Maritim proArte Hotel Berlin

LEAVE AN OPINION
2929 reviews
Maritim proArte Hotel Berlin
Price/Quality
4.2
Available Services
4.1
Location
4.1
Parking Availability
4.1
Wifi
4.1

Address: Friedrichstraße 151, Dorotheenstraße 65, 10117 Berlin, Germany

Telephone: +49 800 3383330

Business type: Hotel



Near Maritim proArte Hotel Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Maritim proArte Hotel Berlin: what do users think?


chaine1 Mosta: I stayed in this magnificent hotel with very nice services that I left today at the end of the morning. The hostesses were welcoming, attentive, helpful, smiling; that makes you feel comfortable. the same for the rest of the employees and in particular those who take care of the restaurant where we have breakfast. The only downside, at the end of the morning when returning our room cards, we came across a young dark-haired man at the reception who made us very uncomfortable: no hello, no goodbye (where did the politeness go) , closed face, hard look in his eyes and unsympathetic . We really felt like we were bothering him. Too bad to end on this bad note.
Response: Thank you for your evaluation and honest words regarding the front office staff. We will talk to him.

Lanny Martin: Great location, fairly good rooms, great lobby space with lots of art and modern ambience. But… beware the bartender at the Checkpoint bar. Extremely rude. Not so much to me, though I would say (generously) that he was “surly.” But the way he treated some other guests, including a drunk one who fell asleep at the bar — after that same bartender OVER-SERVED him — should be an embarrassment to this hotel. The shame is that the bar is otherwise a great selling point of the place: very modern and comfortable, but ultimately customers remember service, good or bad.
Response: Thank you for your honest words. We will figure out and talk to the staff member for better behaviour.

No Name: We loved everything about this hotel. Stayed in a presidential suite which was an extra treat. Wonderful treatment from the front staff to the cleaning crews. Everything is up to date and can only recommend. Excellent location to spend a few days or more in the city.
Response: Thank you so much for sending us such a beautiful rating and recommendation.

Josue Gutierrez: A well located hotel in Berlin if you want to be close to tourist attractions, a few minutes walk from a train station. Breakfast starts at 6:30 AM and ends between 10:30 or 11:00 AM, the rooms are comfortable and clean. the staff is very friendly at all times.Rooms: 5/5 | Service: 5/5 | Location: 5/5Hotel highlights Great view, Quiet, Great value …More

James Lucca: Comfortable stay with a decently sized room. Nice pool area, and convenient location to all amenities. Downside was the air condition which never seemed to cool off the room. Woke up sweating every night.
Response: Thank you for your feedback. We will check the A/C.

aphraim cruz: Great location, walking distance to shopping areas, tourist attractions and restaurants. The staff were very helpful and answered any questions we had. The breakfast was okay but not worth the price, unless you really eat allot to start your day.
Response: We thank you for your positive rating.

Aleksandre Chrikishvili: Decent hotel, well located, good amenities including the swimming pool and lounge. The hotel itself is not the newest one with all the advanced features that modern technology has to offer but its a good quality 4 star hotel with fairly reasonable prices.
Response: We thank you very much for this perfect description of our hotel.

Guy Van Damme: A wonderful hotel in every way Great location - in Berlin-Mitte - within walking distance of the main sights, restaurants, and shops. A private underground parking garage. A great, extensive breakfast. The room: spacious, large and good bed, wifi and internet, lots of storage space, safe, bar... in short, excellent. Friendly staff.
Response: We thank you very much for your kind words. This is the best advertising we can think of.

Maxim Crucovschii: Centrally located, polite and cooperative staff. Small but nice pool. Excellent place to stay in Berlin. Enjoy.Rooms: 4/5 | Service: 5/5 | Location: 5/5 …More

10. Michelberger Hotel

LEAVE AN OPINION
1967 reviews
Michelberger Hotel
Price/Quality
4.4
Available Services
4.3
Location
4.3
Parking Availability
4.3
Wifi
4.3

Address: Warschauer Str. 39-40, 10243 Berlin, Germany

Telephone: +49 30 29778590

Business type: Hotel



Near Michelberger Hotel:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Michelberger Hotel: what do users think?


Charlotte Rosell: Second time staying here and it’s only getting better since our first stay in 2015. Love the atmosphere and vibe, and the quirky details - from the copy on their no smoking signs to how the rooms are decorated. Staff is super nice and welcoming. Cocktails and coffee superb. Location perfect. Can’t find a single thing that disappoints here and will probably never stay anywhere else when in Berlin.

René Schellekens: The third time I’ve booked a room in this hotel. It’s quite a unique place. 24/7 reruns of The Big Lebowski for instance. Nice rooms friendly staff and at a very convenient location. A good place to lounge around during the day and the evenings. The feel of a hostel without being one.

Roger Edwards: Very funky hotel. Close to everything. Staff were very friendly and helpful. Very laid back and cosy. Stayed for three nights and had a great time. Breakfast was a first German experience for us but the food was spot on 👍 Would definitely stay there again. Thanks for the welcome 💖

Ben Slater: Had a lovely stay here - with a trendy laid back Berlin aesthetics, interiors & vibes. Room was simple but well designed. Staff were friendly and efficient, and breakfast was top notch. Great central location - would recommend :)

behzad diivouneh: A really special hotel - as other reviewers said, there is a community vibe here. We stayed in the 'cosy' room, and it is indeed cosy, but it has everything you need really. Beautiful and classy design throughout. Staff are friendly in a genuine way. As though they really appreciate and are proud of the place they are working in (as they should be!). The breakfast gets top marks for being healthy and homemade, though I think the flavours of some of the savoury warm options could do with some attention (in our case, we took the breakfast for just one night as we wanted to try other places on other days). I would very gladly stay again!

Nicole Georgiakaki: The room (3rd floor ) was super cold. The heating was not working. The TV was having only 4 channels - none of them free channels. Clean but very small room. Breakfast was the same all days with not so many options - only for vegans

Jonas Sundström: This is a truly amazing place. Over the last decade our absolute go to place in Berlin. Great living, great bar, great food and above all, great people.Go there. It's worth it.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More

Andres Hernandez: Awesome location. Small but cozy rooms. Great food and nice cafe. The lobby is comfortable. Amazing service.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More

Cho: Worst hotel experience ever. Its winter and radiator not working with a very thin duvet. Woke up at 5am as it was too cold so had to ask for extra duvet. Then at 8am cleaners start to clean other rooms and and corridors where sound insulation is so poor that i can hear everything and then a clean even came into my room…. (She knocked but i thought it wasnt my room so didnt answered but at 8am really??) + renovation work starts at 8am too. Ridiculous stay + only found out once i arrived that there is renovation work going on and looks like this

cyril kavanagh: Cool hotel. Great location. Lovely Staff.We booked the BIG ONE - a massive room suitable for close friends / families. 2 toilets. There were beds for 8 people.

11. Hotel NH Collection Berlin Mitte Friedrichstrasse

LEAVE AN OPINION
2510 reviews
Hotel NH Collection Berlin Mitte Friedrichstrasse
Price/Quality
4.4
Available Services
4.4
Location
4.5
Parking Availability
4.4
Wifi
4.4

Address: Friedrichstraße 96, 10117 Berlin, Germany

Telephone: +49 30 2062660

Business type: Hotel



Near Hotel NH Collection Berlin Mitte Friedrichstrasse:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Hotel NH Collection Berlin Mitte Friedrichstrasse: what do users think?


Vadim Andronic: We stayed here to mark my upcoming first year anniversary of my business. I want to give a massive thank you to front desk for their superb and exceptional hospitality during our stay as they treated us well and always were at hand from check in to check out. If you want to relax, this hotel has just the thing. It's quirky with a vibrant vibe at night. Can't recommend enough!
Response: Dear lfb Trad, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward welcoming you back on your next company anniversary or any reason to travel to Berlin. Kind regards, Your NH Collection Berlin Team

Ákos Szilágyi: Nice hotel with spacious rooms. The staff is very kind and helpful. The location is great, close to public transportation and all the main attractions of Berlin. Even though the train tracks are next to the hotel the noise level was fine.
Response: Dear Akos Szilagyi, thank you very much for your recent stay with us and thank you for taking your time to review your stay with us. It is great to see that you enjoyed your time at the hotel and in Berlin. We are looking forward welcoming you back soon. Greetings from the NH Collection Berlin Team

Tanya Kronfeld: Good hotel in good location close the public transportation. There is coffee machine in the room. All is clean and the stuff is very friendly. I would like the hotel to be more indulge. There was no bottle of water in the room as I regular to. (It supposed to be there near coffee machine but never was) There is no shoes cleaning machine in the lobby. We took breakfast in the hotel one morning, it was good, but nothing special. I still recommend this hotel for your stay in Berlin
Response: Dear Tanya, thank you very much for your recent stay with us and thank you for taking your time to review your stay with us. It is great to see that you enjoyed your time at the hotel and in Berlin. We do apologize that you have missed the free bottle of water next to the coffeemaker. We are looking forward welcoming you back soon. Greetings from the NH Collection Berlin Team

Yael: Great hotel, modern, perfectly located. There is literally everything nearby: pharmacies, supermarkets, restaurants, shopping, and most importantly the S and U are just in front. You can get to anywhere in Berlin in minutes, it made it super easy for us especially since we were there for a short weekend. The room was clean and comfortable, contemporary design. Breakfast was really good with lots of choices and everything was fresh. I had to remove one star because unfortunately the service was not great. At reception there was always either a line or nobody was there. And the staff was not very friendly especially at breakfast. Also the lobby floor was always dirty, I did not like that. Otherwise everything was great, we had a lovely stay.
Response: Dear Yael, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Your NH Collectio Berlin Team

Juhyun Schoebi: Very good location (this hotel is all about location). However, the room that we stayed for the first night smelled like cigarette + old motel. It was unacceptable for the price we paid (250 euro per night). We went to the reception next morning and told them the story. They changed the room and luckily the second room was normal and fresh.
Response: Dear Juhyun Schoebi, thank you very much for your recent stay with us and thank you for taking your time to review your stay with us. We hope you can accept our sincere apologies in regards to your experiences with the first room you checked in. We are more than happy to see that we were able to solve the problem right away for an enjoyable time in our hotel. We are looking forward welcoming you back soon. Greetings from the NH Collection Berlin Team

Yousef Shoaib: Visited Berlin during the new year event, luckily we have chosen this hotel in the heart of Berlin. Near to everything with transportation network that will help you go anywhere. Enormous places can be reached walking on foot too from the hotel location. The staff were very friendly and helpful from checking in to the checking out time. Stayed in XL room and family room which were spacious and enough for our family.
Response: Dear Yousef Shoaib, Thank you very much for giving us a very good rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If there is anything we may assist you in the future please contact us at any time directly. We look forward welcoming you back for another exciting stay here in Berlin. Best regards, Your NH Collection Hotel Berlin Friedrichstasse Team

Itay Nishri: I stayed at this hotel with my kid, I'd like to send my appreciation to Agata, who works in the hotel restaurant. She was super kind to us, and provided us with friendly assistance throughout our visit with everything we needed. We highly appreciate this, and we'll surely choose to stay here again.Service: 5/5 …More
Response: Dear Itay Nishri, Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse. We look forward to welcoming you back to the NH Collection Berlin Friendrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Friedrichstrasse Team.

Bryony Phoenix: This hotel is fantastic, the staff are wonderful, really professional but with a twist. Serdar and Agata welcomed us like friends. The hotel app to order extras for your rooms is fabulous, so easy and efficient, what a great idea. Can't wait to stay in another NH Collection hotel.Rooms: 5/5 | Service: 5/5 | Location: 5/5 …More
Response: Dear ryony, thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward to welcome you back soon. Your NH Collection Team

vijaya: All that I can say is, the stay was good. Room was spacious enough. But I had problems with coffee machine which had only espresso. And safe locker was not working . I had to ask cleaning staff to get another bathrobe and shower cap. It was not automatically replaced. Moreover the pancakes had to be self prepared for the breakfast. All I can say is, it was ok😐
Response: Dear vijaya, thank you very much for your recent stay with us and thank you for taking your time to review your stay with us. It is great to see that you enjoyed your time at the hotel and in Berlin. We are looking forward welcoming you back soon. Greetings from the NH Collection Berlin Team

Luca Versari: High quality hotel and in very good position in order to move throughout the main famous places of Berlin. Awesome breakfast!! Very kind personell who helped us for all our needs and wonderful Elli and Agata at the hotel's bar, both very kind and professional!Rooms: 4/5 | Service: 5/5 | Location: 5/5Hotel highlights Quiet, Relaxing, Party vibe, Eco-friendly …More
Response: Dear Luca Versari, Thank you for your kind review! We truly appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Elli and Agata of your staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

12. Waldorf Astoria Berlin

LEAVE AN OPINION
2651 reviews
Waldorf Astoria Berlin
Price/Quality
4.6
Available Services
4.5
Location
4.5
Parking Availability
4.5
Wifi
4.5

Address: Hardenbergstraße 28, 10623 Berlin, Germany

Telephone: +49 30 8140000

Business type: Hotel



Near Waldorf Astoria Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Waldorf Astoria Berlin: what do users think?


Jan Wassenich: The rooms were stylish and well equipped. Breakfast had very good food and juices, coffee was unfortunately not particularly good. Location of the hotel really depends on where you want to go, if you're going to the city-center more frequently, it's a bit far out. Overall we enjoyed our stay and would come back.
Response: Thank you very much for staying with us. Berlin has three City Centres: Alexander Platz, Potsdamer Platz and Zoo. We are located in the City West only eight minutes by S-Bahn from the Museum Island in the heart of the Golden Twenties. What a pity that our coffee was not upon your liking as we only use very high quality products. We are very happy that you enjoyed your stay and we would love to welcome you back very soon. Kind Regards, Personal Assistant to General Manager Waldorf Astoria Berlin

Anonym: The WA Berlin is definitely one of the best Waldorf Astoria Hotels. The staff is very attentive and is really going the extra mile for their guests. The rooms are beautiful and spacious and the view over the city is stunning. The hotel has a prime location in walking distance to public transport and several shops and restaurants. The staff was super helpful in finding our way. The breakfast was amazing, with a mixture of buffet and a la carte options. We had a really great stay at the Waldorf and will definitely come back!
Response: What a wonderful promise! Thank you so much for your great review! We are already looking forward to welcoming you back to your home away from home. Kind Regards, Personal Assistant to General Manager Waldorf Astoria Berlin

Chukwuemeka Duaka: Way back in the 80's as a kid, I first saw Waldorf Astoria in "Coming to America". I was marveled at the magnificent edifice, the architectural wonder of this luxurious giant of a hotel. I always dreamed to visit The Waldorf Astoria....especially the very one I saw in Coming to America. Unfortunately, I haven't been able to live that dream. Never been to the US. Here I am in Berlin, Germany. Can you imagine how I felt seeing The Waldorf Astoria here? Same architectural design, the beauty, the luxury, the magnificence of this edifice, the customer service is beyond just excellent. In here, I half-lived a life long dream being in The Waldorf Astoria (cos one of my biggest dreams is to see the one in the US). But I tell you, dreams come true here in Waldorf Astoria, Berlin. I had one of my loveliest memories here. The ambience is so out of this world. Here, class meets luxury, excellence meets service. The Waldorf Astoria is a hospitality perfection achieved through over 70 years of getting it right! Rooms: Heavenly. A paradise locked away in the comfort of a suite. Nearby activities: Strategically located in the heart of Berlin. A major hub with great view of the ever bustling parts of beautiful Berlin. Safety: Adequate and very functional security and safety measures put in place. Of all the hotels I have ever been to, I felt at peace and safest here. Walkability: The Waldorf Astoria is a massive architectural wonder. Some people might find navigating the inside of the hotel by foot a bit tiring but it was easy for me. I was so passionate about seeing all of it as I walked around to see every bit of the hotel. Food & drinks: Wide range of choice beverages. Pretty tasty intercontinental and local cuisines here. Noteworthy details: The peace and quiet here. The ambience. The luxury. The elegance.....it's all so breathtaking so much so that I am short of words to describe it.
Response: We are so happy to learn that we spread memories all over the world! Thank you very much for taking the time to report your recent stay at our beautiful property and its location. We are very pleased to read that you have enjoyed your stay so much! We would love to welcome you back in a not too distant future. Merry Christmas and a happy New Year. Kind Regards, Personal Assistant to General Manager Waldorf Astoria Berlin

sut -sej: The best hotel I had the pleasure of sleeping in. Advantages: - large, luxurious and clean rooms - panoramic windows with a breathtaking view on Berlin - delicious and varied breakfasts - very helpful staff with individual approach - very comfortable beds - excellent location To sum up, the hotel is worth any price and guarantees the highest quality guest service. Thank you for an unforgettable stay! Best Regards, Damian S.
Response: We love to start a Monday morning with such a beautiful appreciation. We are very pleased that you enjoyed your stay and hope to welcome you again very soon.

Brooke Chambers: I enjoyed my six days at the Waldorf Astoria Berlin. Amazing way to kick off my first international trip since the pandemic. Superior service, staff, and in-room dining was brilliant. The extra touch of a fruit platter at my arrival was a nice touch! Keep up the amazing work.
Response: Thank you very much for the magnificent five stars. We ware delighted to read your wonderful comments regarding your recent stay. Kind regards from your home away from home in Berlin, Personal Assistant to General Manager Waldorf Astoria Berlin

An Tran: We had a very pleasant stay here at the Waldorf Astoria Berlin. Everyone was very nice and helpful, especially the staff at the breakfast restaurant. Rasmus was the person we interacted the most and the service was awesome! It can’t get better than that! Thank you so much for everything!
Response: Merry Christmas and a happy and healthy New Year 2023. Thank you very much for your kind words and for highlighting Rasmus. We are very happy to have him in our team. We are already awaiting you back in your home away rom home in Berlin Kind Regards, Personal Assistant to General Manager Waldorf Astoria Berlin

Angelo Edades: During my first few stays, I had MAJOR issues with staff who were just rude and unprofessional. Over the past few years during stays that were either last minute or booked in advance - it has been perfect. Rooms are always nice, both standard and upgraded corner rooms and location is perfect. The area has a lot more personality than Mitte. Concierge can be slow if you need their help at check out from your room. Breakfast is also great. There’s non-egg options for those who don’t like too much egg like myself. The service overall is understated but there when you need it. Definitely a 5 star hotel who isn’t afraid of fixing this mistakes and improving themselves. I would stay here again even if it’s just for the comfortable rooms and beds.
Response: We would like to thank you for your loyalty, Mr. Edades. It is an especial pleasure for us to read that you slept so comfortable on our Waldorf Astoria Signature matrass! The team of the Waldorf Astoria Berlin is looking forward to welcome you back and wishes you a joyous and healthy New Year 2023! Kind Regards, Personal Assistant to General Manager Waldorf Astoria Berlin

Yizhong Gu: The best hotel I have ever stayed. Everyone was so nice and helpful and caring. The room (junior suite) was absolutely spotless and very roomy. The location is also so close to the train station. This is a 10 out of 10 hotel!
Response: Dear Mr.Gu We are truly heartened to receive your generous review of your stay at the Waldorf Astoria Berlin. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future. Kind regards, PA to GM

Monica Phillips: Gregor and his team made sure, that our stay was phenomenal. The hotel is super clean, staff is very attentive, every last detail is spot on. Loved our (upgraded) room with view of the Emperor Wilhelm Memorial Church, the breakfast service, the pool and spa area, and felt right at home every time we came back from our ventures in the city. The hotel is centrally located and easy to reach with S & U Bahn (train), and we will certainly be back! Thank you for making our anniversary special!
Response: Thank you for allowing us to create beautiful memories. We are very happy that you fully enjoyed your stay and it would be an enormous honour to welcoming you back in the very near future. Thank you for allowing us to share your kind compliments with our fantastic team. Kind Regards, Personal Assistant to General Manager Waldorf Astoria Berlin

Polina Surina: Was at Christas Eve. What I like about hotel -restaurant and bar. Service, people super. -bellboy great -reception polite -room spacious What I don’t like: - view from the room. For that price on Christmas was very 😔( hotel was not overbooked) -toilet doesn’t work properly - shower doesn’t work - no robes in the room -furniture is sad( - waiting time for the luggage was 45 min( to bring from the room, found out the reception simply forgot)
Response: Thank you very much for your stay and review. we awfully regret that we did not meet your expectation and we would like to ask your pardon for any shortfalls in service that you might have experienced. Please be so kind to give us a second chance. We are very confident that we will not disappoint you. Happy New Year 2023! Kind Regards, Personal Assistant to General Manager Waldorf Astoria Berlin

13. Soho House Berlin

LEAVE AN OPINION
2201 reviews
Soho House Berlin
Price/Quality
4.2
Available Services
4.3
Location
4.2
Parking Availability
4.2
Wifi
4.2

Address: Torstraße 1, 10119 Berlin, Germany

Telephone: +49 30 4050440

Business type: Hotel



Near Soho House Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Soho House Berlin: what do users think?


Ed Moss: Had such a beautiful day, our host Javad was super welcoming and made sure we had everything we needed. Great atmosphere. We had an incredible sushi lunch with a view over the city and the waitress looked after us all through the day even when we moved at different times.

Paul Wiesbrock: We ordered breakfast. Then the waitress was not to be seen again. An hour later we asked another waitress. She said she would check on it and didn’t come back. The third waiter then reacted and told us that the order was never put through. Now we have ordered again and are waiting for 30 minutes for our food. It’s been 1: 40 hrs since we first placed our order.

Johan Matton: Pretty bad service and service mindedness amongst waiters for being a club you pay $150 a month for is my 6 year experience. Receptionists, gym and Spa personal are usually great. But the organization could really up their game with keeping gym and sauna bathrooms functional, clean and fixed. Great venue Worst part everyone is using phones in the naked sauna because guest don't get information about not using phones when they check into the spa.

Christina Mallet: I was a member for a couple of years and decided to cancel because of terrible service resulting in major embarrassments when bringing guests to dine. One example: I had an associate from Vienna come for brunch and we waited a hour for our order in a very empty dining room. While we were waiting, all of the service staff sat down at the big long table across from us with plates of food but it wasn’t our food, it was theirs! We watched our waiter eat and chat with his colleagues, which felt really awkward because just prior to his breakfast, we had asked multiple times about ours. It’s really nice that employees get to eat at work and at a nice long table but I’m not sure it’s the best policy to have that happen in the main dining room when guests are waiting for their food. It was a major embarrassment and it’s just not worth it to bring business guests to SoHo house Berlin. I can get bad service all over Berlin, so why would I pay to belong to a private club that operates at such an abysmal standard? Also, when I wrote to cancel my membership I got a one line response confirming my cancellation but there was no ask as to why, which seems like a missed opportunity for them to at least try to salvage a membership. I will say that the reception staff were always incredibly professional and attentive, it’s just too bad that doesn’t carry over to the dining.

Emily McDermott: I tried my best to give Soho House the benefit of the doubt, but the grievances have piled up to an amount that warrants a public review. I had a complimentary year-long membership and I would never advise paying for this place. Despite being a place that is supposedly member oriented, I've found it the exact opposite. Here's the list: 1. I hosted an artist talk in September and my invoice has still not been paid. No one is responding to my emails about it. 2. I requested multiple times that my membership not be renewed once the complimentary time ended. Again, no one responded to any emails. Today, I woke up to a charge on my credit card. 3. The first time I scheduled a massage at the spa, I showed up, checked in, and then 20 mins past the supposed start time, I was still waiting. I kindly asked the receptionist when my massage would start and they replied, "your appointment is at 3". I told them it was 3:20. They were shocked and confused. Then they came back 15 mins later (45 mins after the massage should've started) and said the masseuse wasn't there and that my massage would not happen. They offered nothing to make up for this. (They offered a facial appointment at 4pm, but at full member price.) 4. The second time I scheduled a massage, I got a call 30 mins before it was due to start saying it was canceled. At least they managed to call that time. 5. I went for brunch on Friday. After ordering, our waitress completely disappeared. After waiting 1 hour, I tracked down another waitress who said she'd check on the order but then never came back. Then I tracked down a manager who actually did check and then said the order was never placed. He said he'd put it in ASAP and expedite it in the kitchen. It came 30 mins later. We got food 1.5 hours after we arrived/placed our initial order. It's an okay, standard terrible-German-customer-service place if you aren't paying for a membership, but to pay for this kind of experience is absurd. Would not recommend to anyone.

Milla Varajärvi: What a hotel! Excellent service, beautiful building - and the decoration follows the cool and interesting style which is typical for Soho House.

Christopher Muschal: Pretty good Bar in terms of Style and Atmosphere. Lovely Spa. Lovely rooftop and service. What a special place. Audience seems quite annoying though: people in bathrobes at the breakfast-table living their peter pan to the full, entitled ladies that order takeaway-food for their entire pedigree and people in many genders loudly screaming across the room at my beautiful morning get me aggressive. Benedict was amazing though. The pool crowded with hipsters must have way more of a sperm count than anywhere else in Berlin. Rooms are really well equipped and leave you with the element of surprise. Location pretty good and close to tram. Lofts are a dream.

Aleksandre Chrikishvili: Absolutely cool place in Berlin for swimming on the rooftop, having delicious breakfast, and a good cup of coffee. Great as a place to work if you are a soho member and visit Berlin for few days.

Adam Kaczmarek: A truly fun experience in the heart of Berlin. Staff is entertaining and fun, views are very cool, food and drinks also good! Don't forget to take with you speedos or bikini to enjoy the rooftop pool!:-)

Lars Kramer: Always a good experience- nice Italian dishes at Cecconi - love it. I can highly recommend it.

14. Sheraton Berlin Grand Hotel Esplanade

LEAVE AN OPINION
2345 reviews
Sheraton Berlin Grand Hotel Esplanade
Price/Quality
4.2
Available Services
4.3
Location
4.2
Parking Availability
4.2
Wifi
4.2

Address: Lützowufer 15, 10785 Berlin, Germany

Telephone: +49 30 254780

Business type: Hotel



Near Sheraton Berlin Grand Hotel Esplanade:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Sheraton Berlin Grand Hotel Esplanade: what do users think?


David Simkins: Stayed at this hotel for a conference. Modern, in a decent location, but a little faceless. Conference facilities were good and my bedroom was quiet, clean, and had a comfortable bed. Most of the staff were friendly and efficient. So why the 2-star review? On my second morning I slipped while getting out of the bathtub and hit my head on the bathroom floor. I’d just taken a shower and the base of the bathtub was slippery, with no rubber mat provided. When I had recovered I reported my accident to a staff member at Reception, showing him my facial injuries. He showed no concern whatsoever but immediately offered to provide a rubber shower mat for my room. Although this helped next morning, why aren’t these provided as standard? Later on I thought it strange that no one noted details of my accident, so I asked the Concierge if it should be reported. He was very nice and clearly concerned by my injuries, but then the staff member I had initially spoken with returned and abruptly dismissed my question. If this hotel does not log guests’ accidents then how can it identify trends and put in place measures to prevent a reoccurrence? Was the staff member’s approach consistent with corporate policy? I have written to Marriott requesting an explanation and await a response. If you’re staying here I recommend asking for a rubber shower mat on check-in!
Response: Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it´s apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests had before. As already mentioned in our email to you, we will contact you again after reviewing the matter We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

Seb Ur: Everything is a little bit old school and it is not like it was to be. There Re better 5 Star Hotels in Berlin. We had an Event with full Service and I can say the buffets were great and with a lit of variety for lunch and dinner. However who expected the same for breakfast saw an disappointment with just an average breakfast buffet.
Response: Dear guest, Thank you for your competent feedback. Your opinion is very important to us so that we can continue to guarantee you a pleasant stay with us. See you at the Sheraton Berlin Grand Hotel Esplanade! Kind regards Sheraton Berlin Grand Hotel Esplanade management

Yahya Y: Super depressing hotel. Rooms very old. Room carpet is black from dirt. No room amenities. Small shampoo bottles never replaced.. Room service not even 1 star hotel. Room cleaners open the door and walk in without knocking even if you are sleeping. Lots of hair on my bed which was disgusting and no answer from reception or house keeping after tons of calls.. had a shirt in my bag and after cleaning the room my shirt was out of the bag and on the floor for some reason.. I have no clue how this thing is star rated let alone 5 starts. Way cheaper 3 4 star hotels with better service and better location. Never again. Not this sheraton not any sheraton.
Response: Dear Guest, We appreciate your feedback and your personal view of the experiences you made at the Sheraton Berlin Grand Hotel Esplanade. We regret that we were unable to convince you of our services during your last stay. Be assured that we are always grateful to our guests for references and justified criticism, but this will help us to uncover weaknesses in order to avoid mistakes in the future. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

Alexander M.: An extremely dated and tired hotel with 2 massive issues: air conditioning is not working throughout the property (or are they just cutting costs? In some rooms AC is totally off, in others it does technically work but still can't get the temperature lower than 25-27C/79F in summer). The staff fails to recognize Bonvoy Elite benefits/guarantees. Hotel manager prefers to hide and send out "hope your stay is OK" messages through assistant rather than resolve issues. Overall a very unpleasant experience.

George Lilis: I really need to share my experience from this hotel. I stayed solo for 4 nights and from the very first moment I checked in till the time I departed I have to say that all the employees were above and beyond! Jiannis the front desk trainee who checked me in was fantastic, super helpful, and always smiling during the interaction. He literally made my day after a difficult day of travel. I am sure he will become a great professional and he's a fantastic asset to your hotel! Also, what can I say about the gentlemen from the bar. Always with a great smile, attentive and with a great sense of humor! I love when the service industry people are having fun and this is passing to the guests. Even though I did not have my room served (I didn't want to and I had the dnd sign on my door) I asked for some fresh towels from a lady on the 6th floor and she gave me the new ones with a great smile asking me also if I wanted to have also a full service. Also, not to skip the kind lady from the Club Lounge who was superb! Literally, the best lounge service I've ever experienced, and last but not least the fantastic cook lady on the breakfast's live cooking who made the best omelet I've had in a long time! Now, about the hotel, Wi-Fi super fast with no problem signing in. The room was SUPER clean and very big. Very convenient also that there was the empty mini fridge, where I placed my own products inside. The room temperature was perfect since outside was -2 degrees. There was a huge variety of TV channels also. Summing up, apparently, this is a classic hotel, but I could say for sure that my stay was just stunning! (I am used to staying in more lifestyle brands). I had everything I needed, the people in this property are the best and the location is very convenient. I definitely feel as a Marriott Bonvoy member I got recognition and with the first chance, I would come back with no second thoughts! Thank you for the great service 😊

Aoon Mujtaba (Aoon The Traveller): One of the Best hotel to stay in Berlin. Had stayed in many 4 and 5 stars hotels in Berlin and will rank this much in top 3. Embassies are very close along with other neighbourhoods of Berlin.
Response: Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

Sandra Główczewska: Arrogant receptionist. We arrived around 2pm and politely asked the guy at the reception if we can check in, his answer was if you are lucky you can check in after 3pm. When I said what does it mean if you are lucky, he continue to say he has a lot of work so If we are lucky we can check in after 3pm (the audacity) My friend was asking if we can leave bags instead of answering he turned his head to other people and invited them to reception. Someone should teach this guy manners, people like that should not work in customer service, moreover we were 3 people in the room. Reservation was made 2 weeks in advance with note that we need extra bed. I had to call reception 2 times to remind them to bring extra bed and 3 rd set of towels. They brought it after 4 hours after we checked in. The bathroom was very dirty!!! If you value the high quality service definitely would not recommend this hotel although you want to experience luck of manners and bad quality customer service.
Response: Dear Guest, Thank you very much for taking the time to inform us of your dissatisfaction regarding your last stay. We regret, that the service provided to you was not to your satisfaction. Please accept our sincere apologies for these inconveniences. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

Lizzie S: Probably the worst Marriott experience I had. Room was clean but old and they didn't refill like shampoo and conditioner every day. You need to walk 20 mins to the nearest U bahn station or take uber. Not recommended this hotel!!!Rooms: 1/5 | Service: 2/5 | Location: 2/5 …More
Response: Dear Guest, We appreciate your feedback and your personal view of the experiences you made at the Sheraton Berlin Grand Hotel Esplanade. We regret that we were unable to convince you of our services during your last stay. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

Ranny Haiby: Had a pleasant stay. Modern and well maintained facility. Staff are efficient. Location is not bad. Some restaurants and bars at walking distance, and nearby train station to easily get to the rest of the city.
Response: Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

Scott Eriksson: The room was fine and the location was good, but two of the 3 days I was there I didn’t get room cleaning because it was late in the day when cleaning came. The lounge is open til 11PM but when I went down at 1030pm they said the kitchen was closed. These are basic things that should not be a problem at a hotel like this. It’s why you pay the price.
Response: Dear Guest, Thank you for your competent feedback. Your opinion is very important to us to ensure you continue to have a pleasant stay with us. Goodbye at the Sheraton Berlin Grand Hotel Esplanade! Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

15. Classik Hotel Alexander Plaza, Berlin

LEAVE AN OPINION
971 reviews
Classik Hotel Alexander Plaza, Berlin
Price/Quality
4.3
Available Services
4.2
Location
4.2
Parking Availability
4.2
Wifi
4.2

Address: Rosenstraße 1, 10178 Berlin, Germany

Telephone: +49 30 240010

Business type: Hotel



Near Classik Hotel Alexander Plaza, Berlin:



PROMOTE IT!

  • Be the 1st in the ranking
  • exclusive page

Classik Hotel Alexander Plaza, Berlin: what do users think?


Upower Upower: Make sure to use Hᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any hotel. This web site will compare thousands of booking websites and usually will have rooms much cheaper compared to others! Thank me later! This place is one of my favorites in the area. I have been coming here for years. If you stay for a few nights you definitely won't be disappointed. Just back from my stay at this hotel for 3 nights, and it was perfect for what I needed! Great location, clean and modern room. Would happily stay here again, felt so comfortable here
Response: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Georg Schmidt Guest Relation Manager

Jana Levit: Sizeable room with tall ceilings which was lovely, along with big windows. No air conditioning at all however the room had an "air circulation vent". We found that the air circulation didn't do much by way of temperature control and the room heated up immensely making it difficult to sleep. Even a fan would have made a huge difference. We resorted to sleeping with all windows open which exposed us to bugs and heavy noise given the central location. Not optimal. We complained to staff multiple times about a cigarette smoke smell wafting through our bathroom vents every morning and evening. It was quite strong and unpleasant. Notes were taken however staff did not really resolve the issue. Bring your own soap and shampoo. The amenities provided were sub optimal. Despite being in large pump bottles the soap simply did not lather unless you used a ludicrous amount. Extremely diluted. We burned through it quick and the staff did not provide any refills so we went without for two days, not optimal. Soap was a two in one shower gel and shampoo. No conditioner. A few minor fixes would have made a world of difference.

shir blumberg: Perfect location, big rooms, amazing shower with perfect pressure!! Great noise proof windows - was so quiet in the room... Nice staff, the only disadvantage is the two sperated beds instead of one double bed, but this was known prior to the booking so nothing to do on that. There is mini bar in the rooms which was important to me. Great value for price,for Recomended for your visit in Berlin
Response: Dear Shir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Georg Schmidt Guest Relation Manager

Caitlin Robin: Just back from my stay at this hotel for 3 nights, and it was perfect for what I needed! Great location, clean and modern room. Would happily stay here again, felt so comfortable here
Response: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Violeta Mihailescu: Excellent location, between 2 train stations, very easily accessible from airport by public transportation, very close to the touristic area/ walking distance. The room was clean, comfortable, the staff very helpful, speaks English very well. Work out room very nice. Very good experience.

David Glasswein: just returned from a vacation on that hotel. We took the suite room which was amazing! Huge! Great location, close to everything, the room was very clean and the service was good, they have some construction work outside (zero noise but it effect the view), we were compensated nicely without any argue. I will reccomand to anyone of my friends.

Romain Moï: Nice stay. Super well placed. Nice staff. Comfortable rooms.Can be better: bedsheet would be better than quilt for warm summer.Rooms: 4/5 | Service: 5/5 | Location: 5/5 …More

George Nita: Nice Hotel, clean, breakfast could be better.Good is that is close to the best steak house in Berlin like 3 min walking :)

yevvv.h317: Very comfortable hotel with a great location. The personnel is also very nice and polite. To recommend!

Sepideh Eslami: Such a bad service and very rude customer service . Very hot room no air conditioning. We had to open our windows. Such a noisy place.could not sleep at night We have been there for a week no fresh towels No tissues no body wash Every day I had call the housekeeping office to get the stuff we needed. I would never come back there again.