Best Shops For Buying Electrical Appliances En Berlin Near Me

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1. SMEG Flagshipstore Berlin

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28 reviews
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SMEG Flagshipstore Berlin

Address: Kantstraße 150A, 10623 Berlin, Germany

Schedule: Closed ⋅ Opens 11 AM

Telephone: +49 30 81452762

Business type: Appliance store

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SMEG Flagshipstore Berlin: what do users think?


Ofer Achler: Nice people but out of stock on many items
Response: Hello, not everything is always in stock, but more than 6000 items are available for immediate delivery... Greetings JS

Mishari Alhajeri: how can contact you?

huseyin uma: Very nice
Response: Thanks a lot :)

Christian Salzwedel: Top Ware Super Disigne

M. Siedersleben: ATTENTION DESIGN!!!! not intended for daily use!!!!
Response: Dear Ms. Wellenstein, from you in January 2015! ordered dishwasher obviously needs a service. The front panel's holding device obviously needs to be fixed. This is normally possible without major problems. After 7 years of use, something can break, so I don't understand this comment. You can reach the service in Munich on 089 92334850. Alternatively, the process is described in the assembly/operating instructions. Unless the bracket is broken, the problem is relatively easy to fix. Smeg Store Berlin

付君祎: An impudence! Stove was not assembled after delivery. The supplier said that the employees from the store would contact one for the assembly date. The inside of the fridge was filthy. After repeated requests for an assembly appointment from the stove, man is simply ignored. After each call, it is said that we will call you back in ten minutes. When trying to call again, the line is somehow busy all the time. The staff apparently always have time for all other concerns, but unfortunately not for my concerns, maybe because I have already bought and paid for it. Toasters and kettles in the store after Rabat are still much more expensive than at höffner. I would love to give everything back!
Response: Hello Mister Fu, Your representation is incorrect. You were not present at the electrician's appointment. Excerpt from the report: "...on April 21, 2017 we were supposed to do the job (cooker connection) with customer Fu all day (according to the appointment notification with Mr. Fu.) at the above address. Unfortunately, he could not be reached on the phone number he gave earlier. Our colleagues then went to the customer anyway and unfortunately didn't meet him" Of course there are costs for the return journey. If you do not accept this, a new plan is rather difficult. That's probably understandable. The Electrician is not a charity. We try to solve every "problem", in this case your cooperation is rather lacking. If you pay double the travel costs, the electrician will appear at short notice. The problem only arose through your own fault, so your report here is a cheek. Kind regards J.S. from store...

Renzo Zancanaro: New. Beautiful
Response: Thank you!

2. Cyberport Store Berlin-Mitte

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1076 reviews
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Cyberport Store Berlin-Mitte

Address: Friedrichstraße 50-55, 10117 Berlin, Germany

Schedule: Open ⋅ Closes 8 PM

Telephone: +49 351 339560

Business type: Electronics store

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Cyberport Store Berlin-Mitte: what do users think?


Roberto Bertinetti: Cyberport is the best. I went to several other stores but this one was really great. Besides the good offer I could find, the employee Sascha P. was really professional, gave me a lot of good advices about what Mac to buy, and most of all was really kind and polite. Great service, highly recommended.

bao quang Linh: Used to be a fan of Cyberport due to the price but no more with the customer service. Ordered a product and then waited more than 10 days and still isn’t available for pick up at store (Still waiting and no reply yet). Also the attitude of the worker (at the Kasse) there is also rude (Store Mitte at Friedrichstr).
Response: Hello Mr. Linh, we are very sorry to hear that you had to wait longer than cummunicated to pick up your order and felt treated in a rude manner by our staff. I would like to comprehend what happened here in detail and invite you to write us an email to: kundenzufriedenheit@cyberport.de to look into your case. Kind Regards, André from the Cyberport-Team.

Janči Kapusta: Really great place. I usually shop here all my Apple products. It is 20-150 eur cheaper than apple official website.Stuff is very nice and quick. They print me full invoice for each purchase when asked.

hamza mashhadi: they have got a wide variety of electronics readily available at the shop.staff is really helpful as well.really liked buying from here

David Sigant-Båtman: I had them service my AirPods Pro. Very fast, professional, and English speaking service. Would recommend them.

Ernie Wang: I would not shop from them again. I bought two AirPods which were both faulty, which I ended up having to return them. I spent 30 euro on a screen protector for my iPhone (normally cost 10 euro) which was supposed to be "Good quality". It had an air bubble in 5 days then cracked in just over a week. I reflected this to the store manager who was extremely patronising with made-up statics saying I was "one in thousands who has this problem". He was basically shouting at me in front of other shoppers, trying to get me out of the store. It was a very bad shopping experience. I would not go here again.
Response: Hello, defective products are always particularly annoying, I understand you completely. In such a case, we always check individually and find a customer-friendly solution. If it really happened that way here in the store, we would like to formally apologize. Please contact us with the exact details and we will be happy to look into the matter for you. Many greetings, Manuel

Paul DAUWE: It was a good experience. The vendor was very helpfull (Sacha Pauliks)

M S: Throwing money in garbage is definitely a better investment than buying something from Cyberport or Microsoft!Worst service ever, most devices I bought are bad quality, no real guarantees… my Microsoft book that I bought 1 year ago is just garbage!
Response: Hello, we do not manufacture equipment, but we are always there for our customers in case of problems. For this purpose, we are also available through many contact channels. Many greetings, Manuel from Cyberport-Team

3. EURONICS Tonhaus Melodie

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181 reviews
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EURONICS Tonhaus Melodie

Address: Grunewaldstraße 61-62, 10825 Berlin, Germany

Schedule: Open ⋅ Closes 7 PM

Telephone: +49 30 21401585

Business type: Appliance store

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EURONICS Tonhaus Melodie: what do users think?


Scott Marcantel: Called to get a adapter to a water faucet for a washing machine. The gentleman I spoke with would not relent asking about the model information for the washer. I was only needing to fix the connection to the out put. My call was disconnected twice. Not helpful service.

Martin Petrov: Great service, delivery and installtion and very competitve prices. Easy to order and have a next day installation appointment.

Ivan Levchenko: Very good prices and service was very good. Very happy with my purchase!

Spa Villa Beauty & Wellness Resort: Top

Michael Holtermann: Very good and friendly advice, and goodwill if the order unfortunately had to be canceled! Definitely a good alternative to mail order and the big ones. The face-to-face meeting enables questions to be clarified quickly and thoroughly.
Response: We are very pleased about your rating. Many Thanks Your Tonhaus Melodie team

Olaf Juhl: I ordered online. The goods and the price were good. But a delivery time of four weeks ("immediately ready for dispatch" LOL) spoiled my mood. Then the invoice that was enclosed was also not in accordance with the accounting (no sender address and tax number), so I cannot use it. Therefore rather disappointing 😒

AlletJuT Imperium: Very customer oriented. Smooth purchase process (everything done by phone and email). The same applies to the delivery team (careful, quick, competent and very friendly). This is exactly how long-term customer relationships are built. Thanks again to the entire Tonhaus Melodie team!!!

4. EURONICS Mariendorf

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26 reviews
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EURONICS Mariendorf

Address: Mariendorfer Damm 78, 12109 Berlin, Germany

Schedule: Open ⋅ Closes 6 PM

Telephone: +49 30 7051075

Business type: Electrical supply store

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EURONICS Mariendorf: what do users think?


Winnie N0601: A shop for household and hi-fi TV equipment. Good advice and friendly staff. We love going here and have a clear conscience afterwards!!!

cocomocha: Great store, very friendly staff! I am very satisfied and I was able to make my brother very happy with a purchased product. Thanks!

Thomas Fertig: We have only had good experiences with Radio Möller. In addition to good advice, without being "talked into" anything, a top delivery service.

Annette Prinz: I needed a new, fully integrated washing machine and received very good advice here. The price of the new device was competitive. I had to pay extra for delivery and assembly, but the money was worth every penny (raised feet because of the raised worktop, hose routing behind the neighboring dishwasher, hose extension to the water connection, conversion of the furniture door). All of this was done cleanly, friendly, competently, reliably and on time by the employees of the Elektrohaus in my small kitchen. Careful consideration was given to the existing appliances and kitchen furniture. Thanks very much!

5. Thauer - EURONICS Service-Point

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47 reviews
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Thauer - EURONICS Service-Point

Address: Danziger Str. 46, 10435 Berlin, Germany

Schedule: Open ⋅ Closes 6:30 PM

Telephone: +49 30 44340893

Business type: Appliance store

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Thauer - EURONICS Service-Point: what do users think?


Xiangyi Tang: Friendly but quite incompetent unfortunately. We hired them twice (giving the benefit of doubt) to install smart home devices without any success or suggestion of alternatives. Ending up paying above 300 euro for nothing.
Response: Of course, every customer is free to express themselves on the Internet. However, the review should be truthful. We had recommended and offered them suitable and compatible thermostats for their heating systems. However, they did not accept this offer. You have decided on other thermostats that you ordered on the Internet which did not match your heating valves on the connection side. This would require an adapter, which they wanted to get themselves. Despite this, we had all the thermostats and the gateway set up as desired, although an adapter would be required for some heaters. The second order was an installation of the hardware for an automatic door opening, which they had also bought themselves. Here we found that the existing door intercom system is not compatible with the hardware you bought yourself. Ultimately, they did not pay more than EUR 300, but just over EUR 200 for the two services commissioned at different times, including travel

FRANCISCO RAFAEL GUERRERO BAENA: Don’t waist your time to go there they said in internet they repair JBL products even with guarantee and it’s not true they even didn’t let me enter in the store beschämend
Response: We also have to comply with the Corona regulations, which include the obligation to wear a mask and limiting the number of customers in the shop at the same time

Matěj Kubíček: Very poor service, rude staff and limited stock, not recommended at all.

Mateusz Kluczny: NOT RECOMMENDED - BAD SERVICEThey were connecting my induction hob and almost destroyed both the hob and the countertop coz of their sloppiness and carelessness - fortunately I intervened on time.

Amaryllis Liampoti: The staff is bored and unfriendly. I really do not understand how these shops exist and survive.

Sven Dudink: Very nice communication and very friendly,

Gerd Hold: Terrific... one seriously wonders how such a business makes money. My goal was to ask the price of a household appliance on site. So I arrived there in the morning and entered the shop, which invited me to do so with the door open. No one there... After calling several times, I left the store and waited outside the door. A short time later, an elderly lady came out of the shop and asked me what I was looking for..... She then informed me that this request could only be answered by the boss...but he was only there for 1 hour a day. I then drove to Euronics in Schöneberg... I placed my order there and had the device I wanted at home a few days later. Customer service is that easy!

Michael Schweizer: The Thauer family provided great service. Both gentlemen were very friendly and knowledgeable. A really pleasant surprise and thanks for the advice and the time you took.

6. EP:Urban & Krüger

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56 reviews
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EP:Urban & Krüger

Address: Greifswalder Str. 158, 10409 Berlin, Germany

Schedule: Open ⋅ Closes 5:30 PM

Telephone: +49 30 42851020

Business type: Appliance store

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EP:Urban & Krüger: what do users think?


Sabine Adam: Very friendly and competent advice. Uncomplicated processing. The delivery and installation of the new device was very professional and great effort was made to meet all customer requirements. I was very satisfied with the complete service and can only recommend this company. I would happily shop there again.
Response: Hello Mrs Adam, It's always nice to hear that customers are happy with the installation of their new appliance. Therefore, we thank you very much for your feedback and hope to be able to welcome you personally in our shop soon. Many greetings Your team from EP:Urban & Krüger

Siberian Husky (Taira): EP is located on Greifswalder Strasse in Prenzlauer Berg. EP offers excellent service and fair prices. Very friendly and competent advice. Highly recommended from my point of view!
Response: Hello, it is above all recommendations like yours that bring us forward as a local service and product provider. We would like to thank you for this. Kind regards and see you soon Your team from EP:Urban & Krüger

E. Schmidt /Rentner 65 (Rentner 62): We had first ordered a new and larger TV from Urban & Krüger. He came super punctually with an outspoken specialist, neatly dressed and very polite, to set up and set up. With Sky Q Receiver it was done in 5 minutes. He said we also sell other products. All in one device was defective. And we wanted another 13.3 inch laptop. Both were promptly offered by the boss, Mr. Urban, bought and delivered 3 days later, today on Saturday. In addition, much cheaper than at Saturn/Media Markt. Highly recommended day shop Urban and Krüger. Better than any other impersonal Saturn/Media Markt.
Response: Hello, we always try to offer the best service for our customers and are therefore very happy to be recommended by you. I will pass on your compliments to the team and look forward to your next visit! Best regards Your team from EP:Urban & Krüger

Angelika Hentzschel: Mr. Krüger helped me a lot when buying a new laptop. He set up the device for me and transferred the hard drives from the defective old device to the new one. He was very friendly and helpful. Very good advice and excellent service. Many Thanks.
Response: Dear Ms. Hentzschel, We are very pleased that you are satisfied with your new devices and our advice. And if something doesn't work properly or you have questions about your product, we're happy to be there for you after you've bought it. Thank you for your review and best regards. Your team from EP:Urban & Krüger

Stephan Höhne: Excellent service. Old turntable made to work again in multiple attempts. Very nice and competent contact person.
Response: Hello Mr Höhne, Thank you for taking the time to share your experience with us. We are very pleased that you are satisfied with our service. Kind regards and see you soon. Your team from EP:Urban & Krüger

7. SATURN

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2983 reviews
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SATURN

Address: Mall of Berlin, Voßstraße 24, 10117 Berlin, Germany

Schedule: Closed ⋅ Opens 11 AM

Telephone: +49 221 22243123

Business type: Appliance store

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SATURN: what do users think?


Trell!: Staff were lovely despite me not speaking German and found me a cheaper adapter alternative! Huge store with massive variety.

Christakis Psyllides: This place has virtually everything electronic. Great selection and decent prices as well. Knowledge of the staff can sometimes be a little varied but overall pretty good as well. They do not sell any Apple products including all associated brands such as Beats etc. Recommended.

Andre Braz: I love this shop. Has a huge collection of CDs, DVDs and Blurays. If you are a collector, must visit.

Jonas Andrén: Nice store, helpful personell, HOWEVER i had an issue 3 months later with the phone, i have tried to email and call Saturn without any help so i will now reduce my rating to one star until this is resolved. (except for that everything was fine and clean, but lets hope you will not have any problems with the stuff bought here)

Oz Oid: A shop with everything from Washing Machines to small plastic horses. More electricals than you could ever wish for, except musical instruments or keyboards.

Szymon Zaucha: Same as every other Saturn. Great for electronics. Wide selection

Fabiha Mahmood: An old man from Mobilcom debitel counter was so rude. We were there to buy IPhone 13pro max. First we went to the O2 counter to know the details about phone contract, the O2 employee said we should ask his colleague. Then we went to the counter of mobilcom debitel where the old man said we cannot have a contract in anywhere in Germany if we don’t speak deutsche. It was really hurtful the way he treated us.

8. Medimax

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798 reviews
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Medimax

Address: Frankfurter Allee 113-119, 10365 Berlin, Germany

Schedule: Open ⋅ Closes 8 PM

Telephone: +49 30 5513600

Business type: Electronics store

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Medimax: what do users think?


Fuad Zulfa: It is near Ubahn Frankfurter Alle. I looked for flashdisk with USB and type C connector. Here there are more options and I found it in this shop whereas I could not find it in other larger shop. The staffs are also kind.
Response: Thank you for your great review. Your MEDIMAX team is already looking forward to your next visit.

Alfonso Ce: Around same prices as saturn or mediamarkt but way less packed
Response: Thanks for 5*. You are Welcome, we will see you next time

Andreas Panknin: Large selection of high-tech, small and large kitchen appliances, friendly and kompetent advice.
Response: Thank you for your great review. Your MEDIMAX team is already looking forward to your next visit.

Ben Mayer: Terrible! The people claiming to work there standing around not interested in helping out. Forget the customer, forget the experience. Do not go here.Any wonder why people shop online??

Daniel Munafó Tostes: It seems a little empty of premium headphones, could find just a few options for premium non-gamer headphones
Response: Hi Daniel, Thank you for your great review. We are looking forward to your next visit. Kind regards, Your MEDIMAX team.

Nir Yacob Rubin: Great selection, great store, not all the bargains were so good clean and tidy

9. SATURN

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10145 reviews
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SATURN

Address: Alexanderpl. 3, 10178 Berlin, Germany

Schedule: Open ⋅ Closes 9 PM

Telephone: +49 221 22243123

Business type: Electronics store

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SATURN: what do users think?


Farzan Mohajerani: In my opinion, Saturn is one of the best electronic shops in Berlin. You can find almost anything there. There are dozens of good sellers who guide and help you and speak very good English as well as other languages. I bought a cellphone with an O2 contract during Black Friday there which had an extremely good deal. Definitely check it out if you are looking for an electric device. The first floor is mobile phones plus audio and other stuff. The second floor is home appliances, and the third floor is laptops and related.

GLIS: Hi, BE CAREFUL FROM SATURN to order anything online to your apartment, there is no possibility to CANCEL THE ORDER immediately. Order number: 165046893 After 2 weeks of calls and emails, they told me that they cancel the order. ‘But when I call their call center, they said the order is not yet cancelled and they dont know where the order go!!! After 2 weeks , i cant get my money back more than 1,700 EUR !! They dont have the option to cancel the order, OLD FASHION process. (Not surprise ). Shame!
Response: Hello, thank you for the feedback. We are always trying to get better. Can you tell me your order number to check the process. I apologize for the bad experience with our online store.

Haresh Thakker: It has changed alot. I visited, almost after 7 months and it has become an amazing. I saw many new products

Tashi Dondhup: I habe been very often to Saturn to solve some problem with Mobile phone Contract but fortunately once i got help fom Herr TÜRELI, it has always been solved and i have noticed that he is always trying his best to help for all Customers sincerly and he is very kind person . Thank you Mr TÜRELI for your excellent Service!

Lolam Sai Prasanna: I went to Alexanderplatz Saturn to buy an LG OLED TV. But the representative was really bad he made me wait for almost 50 mins. It took him 40 mins to complete one deal and he said he will be back in a minute and never returned back. Luckily other representative came and he made it quick and completed the buying the tv in 10 mins. It was really a bad experience.

VIP-Bankai: Best store, you can limit what you need for computers or home tools

Amina Alam: Absolutely horrible and incompetent customer service! Just like in any other Saturn stores I have visited. We went to check out the dryer and left the store way more confused about our options than when we walked in. It seems like staff here not only has zero interest in selling anything, but rather treats you as if you are requesting to get something for free. BIG NO!

10. EP:Urban & Krüger

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11 reviews
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EP:Urban & Krüger

Address: Anton-Saefkow-Platz 12, 10369 Berlin, Germany

Schedule: Open ⋅ Closes 5:30 PM

Telephone: +49 30 9755193

Business type: Appliance store

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EP:Urban & Krüger: what do users think?


Barbara: Best advice on cooling devices in the summer heat. The advantages and disadvantages of the devices were well explained so that a decision could be made. Prompt delivery even on hot days, even by bike! Very good, understandable introduction to the new device. I can only recommend.
Response: Thanks for the detailed review! Until next time Christian Krueger

Benny O.: We bought a TV (Samsung The Frame) here. We were advised to wait a little longer for an update to become available. Both the personal advice and the final assembly of the television convinced us. Again any time!
Response: Thank you for your review. Matthew Urban

Heidlinde Brandt: Dishwasher purchase: Like a "mom and pop shop", where you get very good personal advice, everything was very good, including delivery overnight. Dishwasher running, good choice through good advice. Very satisfied! 02/05/2020
Response: Hello Ms. Brandt, thank you for the kind review

Marianne: A very competent and friendly advice. I can only recommend this shop!
Response: Thanks very much! Until next time Matthew Urban

Barbara und Jürgen Petznick: Great service and friendly staff. Unfortunately, visits are only possible to a limited extent due to Corona.
Response: Thank you for the kind review! Until next time. Christian Krueger

Roxi: The service is super good and the repair service super competent and the prices are more than just great
Response: We thank you for the friendly rating! Until next time Christian Kruger

Stephan Otto: Relatively small shop space. Customer-oriented advice scores here.

Dirk Hentschel: Good, nice, friendly and competent advice.
Response: Thanks for the rating! Until next time, Christian Krüger

Lothar Kollberg: Thanks for the quick help !!!
Response: Thanks for your rating Christian Kruger

11. MediaMarkt Tech Village Berlin

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6258 reviews
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MediaMarkt Tech Village Berlin

Address: Grunerstraße 20, 10179 Berlin, Germany

Schedule: Open ⋅ Closes 8 PM

Telephone: +49 221 22243333

Business type: Electronics store

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MediaMarkt Tech Village Berlin: what do users think?


Atita Arora: One stop for all your electronics needs. Best part you can try and buy them. Most associates speak English (most.. not all ! ;) ) They have an amazing range in all product lines. Found some pretty good deals in games and goodies section :) Overall a great place, located in heart of the city.

Sheikh Nayeem: Mediamarkt is one stop Solution for all the electronic and household items. Went their to buy a notebook but unfortunately the model was not available and the employee was super busy. it was hard find the free employee on the floor. They should hire more employees for for better customer service.

Shahram Soboutipour: Aggressive and un polite staff. To the managers of MediaMarkt: Teach your staff that the NORMAL behaviour is to "not to ignore" your foreign customers when talking to a local person for six minutes, and instead look at them with a smile and assure them that you have seen tham and are not prefering a german speaker to a foreigner. The time of racism has passed.

Cerissa French: Worst customer service of any store I’ve ever visited. The staff are so blatantly uninterested in offering any form of assistance.

Jeroen Sipsma: New TechVillage just opened. Beautiful store with full lineup per brand. No need to look elsewhere. Clean and bright store with lots of service focus.

Bella Assis: Big and super cool, they are still finishing some details but you can find pretty much anything you would need for your home: fridge, oven, washing machine, computers, appliances, etc

Maxim Crucovschii: Big store with polite and cooperative staff. You can find there whatever you need.

12. SATURN

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5251 reviews
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SATURN

Address: Tauentzienstraße 9, 10789 Berlin, Germany

Schedule: Open ⋅ Closes 8 PM

Telephone: +49 221 22243123

Business type: Electronics store

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SATURN: what do users think?


VISHNU: Good service with remarkable atmosphere.availability of all electronics products.

Jose Andres Cueva Moscoso: Excellent customer service and friendliness (is lacking): We went there with the intention of buying some home appliances and therefore we wanted to get advice regarding to the difference in the characteristics and energy efficiency between different brands in order to find something that meet our needs. We spoke to someone of the staff, who was extremely “friendly” to us and came to the extent that did not even looked at my face while he talked to us. Before talking to us he was being very polite to other customer (who was local ). Maybe his politeness and skills are only suited to talk to people without foreign accent (in spite of the fact we was talked in German). In this way, because of the lack of friendliness of this employee, Saturn lost today the opportunity of a sale of at least 3 home appliances. Hopefully this behavior gets corrected in the future.

Enmanuel Ortega: Probably one of the best places to find electronics, computer or equipment for home. Very well organized and many options. Also there are some equipment that you can use before making the purchase, for example some cellphones, Tables and Computer. There they have some of them in some desk for you to try them.

Navot Shelach: I came with the Intension off buying a new dishwasher . Mine broke and as a chef life is harder without a dishwasher . So the guy in the store had one look at my old dishwasher ( I had it online )and just said they don’t have one that fits those measures . I even came prepared with models I interested in from their web site. The entire Saturn empire could not replace my ordinary old Siemens dishwasher . I have never seen a store that do not want to sell . This wasn’t the first time .About 6 weeks ago I went there to buy A stove top and an oven and I left with a feeling nobody wants to sell me . Other stores happily took my money .

M S: Good place needs more care

Victor Dembovsky: Big please with everything you need, though service is less personal.

13. MediaMarkt

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1491 reviews
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MediaMarkt

Address: Karl-Marx-Straße 66, 12043 Berlin, Germany

Schedule: Open ⋅ Closes 8 PM

Telephone: +49 221 22243333

Business type: Electronics store

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MediaMarkt: what do users think?


Sajjad Asgarinejad Roudposhti: The store is located in a shopping mall and some of the products without the price tag, staff were really helpful,

Lifestyle Berlin Lagos: Rathaus Neukölln located a big media market , quiet place to buy household products ,clean and big store, friendly staff.They have good price of many things there.

Umut K: There are lots of products without a price tag and there are lots of price tags without a product. This shop is definitely not well maintained.

Gurman Preet Singh: Really great, Maximum options to choose from excellent. Today I visited for this product as shown and I found it really good in price and availibly. Quality is great, but need to test it once.I recommend everyone to visit once. Great deals.

Nika Musić: Went to buy a washing machine for my new apartment and needed a delivery + installation service. In minutes, the lovely gentleman Sharif (hope I spelled the name right) helped me through everything, very happy with my experience.

Barry Prendergast: Went in for Lego I ordered online for my kids. The website said they had my Lego waiting. Asked three staff members. All said they didn’t have my order waiting and they didn’t stock Lego. Found the Lego section accidentally on my way out. Cancelled my online order.

Dick Verdammt: Consistently have things marked with the wrong price, and expect a 200% mark up at checkout. If it’s a mistake then get it together and price things correctly, but it happens so often it seems to be a marketing strategy.

14. HiFi in backyard

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HiFi in backyard

Address: Großbeerenstraße 65-66, 10963 Berlin, Germany

Schedule: Closed ⋅ Opens 11 AM

Telephone: +49 30 2537530

Business type: Electronics store

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HiFi in backyard: what do users think?


Vlad Bologa: In the listening room, you can try out simultaneously several speakers. There’s a switch near the listening chair that allows you to select the active one, as you play music. Haven’t seen this in other shops, and it’s great for comparing speakers. And the customer service is great. Didn’t buy speakers yet, but will most likely return here to get them.
Response: That sounds amazing. We're very happy you've had such a good experience and hope to see you again in our studios!

Charles Schleich: Super experience with Clark.Clearly passionate about hifi and could answer all my questions regarding sound stage and hifi setup.
Response: We are very happy to hear that! We are pleased that you felt so well advised. Until next time.

Vishal Vora: Nice to see that in this online-age, proper and specialised electronics stores like this still exist. I purchased a television from HiFi Hinterhof around 6 months ago. I found the service was excellent, even though I knew exactly what I wanted. They delivered to my door within 12 hours - though I must say, I do live less than 500 metres from the store. Highly recommended if you want a nice television or try serious HiFi components.
Response: Thank you for the nice words. We're glad you were happy with our service.

Maksim Minko: Big thanks to Robert und Clark (I hope I spelled it correctly). They spend multiple ours with me showing different speakers and explaining nuances in sounding. This experience was impressive and helped me a lot to make a final decision.
Response: We're so happy to hear that you've had such a great experience! Thank you for sharing.

matthew runcie: Ordered a set of speakers for home cinema from HiFi im Hinterhof and only have praise for the service I received. The speakers are lovely, the price was much lower than I would have paid in the UK( speakers are a UK brand), and delivery time was 6 days, which I thought was good. Would definately recommend these guys.

Kaan L Caglar: One of the best places to interactively compare great speakers with each other. Their back-studio lets you sit down at a couch, play your favorite music, and most importantly switch between different speaker setup to hear the difference among them. Brilliant! Their friendly staff is some of the most knowledgeable people for sound technology.

David Diaz: This happened to me some years back but I never shared it. When I bought my amplifier they sold me one that was used but I was told that it was brand new and the price also reflected that, just by chance I found out that the amp was actually used (probably returned back) I returned to the store to complain and they acknowledge the "mistake" and gave me a New one. Some months later I bought a DAC and it was exactly the same situation I came home and I notice that in the box there where cables missing and that the DAC itself showed signals of use, it was very likely a demo device, that second time I though for myself: mhhh Too much of a coincidence to be a coincidence... Soon after that I went to another HiFi store in Berlin and experienced something similar, so it seems to be a common practice in this business to try to sell demo products or returned ones as new. BEWARE of Shady business practices
Response: Dear Mr. Diaz, the allegations you have made are not in line with our business practice. This applies to the past, the present and the future. As such, we can say with certainty that these claims are unfounded; All the more so since your name is not on our customer file. We have reported your comment accordingly. The HiFi in the backyard team - Dear Mr Diaz, We are sorry that you felt unsatisfied with your shopping experience. As the allegations you have made are said to have happened years ago, and your name is not in our customer base, it is impossible for us to investigate your claim. However what you allege to have experienced in our store is not at all in line with our business practices, past, future or present. We therefore refute the truth in your claim and we have reported your comment accordingly. The HiFi im Hinterhof Team

15. Manolya Electronics GmbH & Co. KG

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Manolya Electronics GmbH & Co. KG

Address: Kurfürstendamm 59, 10707 Berlin, Germany

Schedule: Open ⋅ Closes 4 PM

Telephone: +49 30 39744455

Business type: Electrical appliance wholesaler

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