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1. SMEG Flagshipstore Berlin
Address: Kantstraße 150A, 10623 Berlin, Germany
Schedule: Opens soon ⋅ 11 a.m.
Telephone: +49 30 81452762
Business type: Appliance store
Near SMEG Flagshipstore Berlin:
- a 7 meters away kitchen furniture: Neptune Design Center
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SMEG Flagshipstore Berlin: what do users think?
Ofer Achler: Nice people but out of stock on many items
Response: Hello, not everything is always in stock, but more than 6000 items are available for immediate delivery... Greetings JS
Hjoni Moon: Worst customer service ever. No communication available, workers trying to avoid the responsibility to others. I ordered 900€ worth oven plus accessories, in total I paid 1200€ approx. Informed that will be delivered in 4-5 days, ordered a two weeks in advance. Until one day before the delivery date I wanted, I didn't get ANY information form Smeg. So I called to the store and only information I could get was "the delivery company will get you in touch". And couldn't get any phone calls. Of course the delivery guys came later than promised date, without accessories. And now got a phone call from "Rhenus Home Xpress" and the person who I talked to me were extremely rude, so I decided to write this here. Such a great money to invest for the worst service, now even hate the brand itself, even I was using this same oven in my country for years.
Response: Well... Our version sounds different: A gastro oven with accessories was ordered. The oven was available at short notice, the accessories were not. That's how it was stated. The information was probably not understood correctly, communication was not that easy in this case... The oven was delivered as advertised, the accessories will be delivered when they arrive. Smeg Store Berlin
Mishari Alhajeri: how can contact you?
huseyin uma: Very nice
Response: Thanks a lot :)
Christian Salzwedel: Top Ware Super Disigne
M. Siedersleben: ATTENTION DESIGN!!!! not intended for daily use!!!!
Response: Dear Ms. Wellenstein, from you in January 2015! ordered dishwasher obviously needs a service. The front panel's holding device obviously needs to be fixed. This is normally possible without major problems. After 7 years of use, something can break, so I don't understand this comment. You can reach the service in Munich on 089 92334850. Alternatively, the process is described in the assembly/operating instructions. Unless the bracket is broken, the problem is relatively easy to fix. Smeg Store Berlin
Zhiwen Zhang: 服务态度巨差的一家店！！！ 向商家询问细节问题根本不予理睬 完全没有耐心听客户的问题 我非常喜欢smeg的设计 之前也来这家店看过 没有什么服务 有其他客人在的话 也会把我忽略先去服务国外的客人 带有歧视的眼光 店里的陈设也很乱 空间很拥挤 完全没有办法方便的看到每一件商品 最后确定购买付款的时候 还不能在店里直接购买 还得需要自己去听电话说地址 在沟通的过程中 商家表现出极其的不耐烦 还有很恶劣的服务态度 最后竟然让我直接去网上预定 非常差的一次购物体验 大家都直接去网上订购好了 在实体店的体验实在是太差了！！！ A shop with a very poor service attitude! ! ! Asking the merchant for details is ignored at all No patience to listen to customer questions I like the design of smeg very much I visited this store before No service If there are other guests Will ignore me to serve foreign guests first Discriminatory vision The furnishings in the shop are also messy Space is crowded There is absolutely no way to easily see each item When finalizing the purchase payment Can't buy directly in the store yet You have to listen to the phone and say the address In the process of communication The merchant showed extreme impatience And very bad service attitude Finally let me go directly to book online Very poor shopping experience Everyone, just go online to order The experience in the physical store is really bad! ! !
Response: Aha, and what should we say?
Tanja Hartmann: The heating rods of our toaster failed right at the end of the warranty period. And I didn't keep the receipt either..... VERY annoying! But a call to Kantstrasse was enough, Mr. Schulte looked up the bill using my EC receipt and emailed us a DHL sticker with the address of the repair service. Within just 4 days, the postman brought us a brand new replacement device! MANY THANKS!!!! Perfect, friendly and competent service!
Response: Hello, we are always happy to help! It's nice to see positive reviews! Thanks very much!
付君祎: An impudence! Stove was not assembled after delivery. The supplier said that the employees from the store would contact one for the assembly date. The inside of the fridge was filthy. After repeated requests for an assembly appointment from the stove, man is simply ignored. After each call, it is said that we will call you back in ten minutes. When trying to call again, the line is somehow busy all the time. The staff apparently always have time for all other concerns, but unfortunately not for my concerns, maybe because I have already bought and paid for it. Toasters and kettles in the store after Rabat are still much more expensive than at höffner. I would love to give everything back!
Response: Hello Mister Fu, Your representation is incorrect. You were not present at the electrician's appointment. Excerpt from the report: "...on April 21, 2017 we were supposed to do the job (cooker connection) with customer Fu all day (according to the appointment notification with Mr. Fu.) at the above address. Unfortunately, he could not be reached on the phone number he gave earlier. Our colleagues then went to the customer anyway and unfortunately didn't meet him" Of course there are costs for the return journey. If you do not accept this, a new plan is rather difficult. That's probably understandable. The Electrician is not a charity. We try to solve every "problem", in this case your cooperation is rather lacking. If you pay double the travel costs, the electrician will appear at short notice. The problem only arose through your own fault, so your report here is a cheek. Kind regards J.S. from store...
Renzo Zancanaro: New. Beautiful
Response: Thank you!
2. Miele Primus Berlin
Address: Ansbacher Str. 22, 10787 Berlin, Germany
Schedule: Open ⋅ Closes 8 p.m.
Telephone: +49 30 2101550
Business type: Appliance store
Web page: https://www.primus-berlin.de/
Near Miele Primus Berlin:
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Miele Primus Berlin: what do users think?
Gilda Seelke: What an interesting experience at this store, where I was looking for a new Miele Staubsauger. At the entrance, customers are asked to wear FFP-2 masks, while the customer service agents do not wear masks. A customer service agent approached me, asking what I was interested in, and I told him. Unfortunately, so he said, they did not have the product I was looking for (Miele C3 Cats&Dogs). He said I would have to settle for another one because the cat&dog vacuum cleaner was on back-order. I also realized that the prices where rather high in the store and told him so. He explained that due to the current circumstances, the prices are going up, did go up and will continue to go up even more. I left the store! FYI: I found the above mentioned vacuum cleaner online, for a good price!
Jeffrey Jones: I could not be happier with the service and working with this company. They designed the kitchen for my new flat in Berlin. We were able to do much of the work by telephone and by e-mail because I was not in Berlin during this time. The results of the design are customized to my flat and very much in line with my original vision. Also, the work crew they sent to do the installation was excellent. He was very attentive to details and made sure everything is perfect. I recommend using this team.
Yaron Goldstein: It's a trap! My mom bought the a laundry machine in 2017. She insisted on going there to buy "directly from Miele". This shop is a 3rd party who specializes on Miele, not part of Miele itself. The technician, sent by this store, didn't install the laundry machine correctly, s.t. it made mind blowing noise. Only an official Miele technician was able to fix the problem. Next time, we'll order at Amazon and part an independent expert to setup the machine
Tom Pur: Okay
D Zacke: Fantastic sales and after sales services!
Response: Hello, thank you for your positive rating. Best regards, Miele Primus Berlin
Thomas McLaren: After being very disappointed by another kitchen studio, we bought the kitchen from Primus. Here the advice and planning were excellent, as was the execution by the craftsmen. Some of the devices had delivery times, but these were clearly communicated and then adhered to. All in all a very pleasant cooperation. would we do it again
Melanie W: Once again everything went perfectly, 1x Miele always Miele. Best sellers and very good service. Spending money is fun!
Response: Hello Mrs W, Thank you for your good rating and we look forward to your next visit! Kind regards, Your Miele Primus Berlin team
Dorothea W.: Good advice, bad support In November 2021 we ordered all kitchen and household appliances from Primus for a new, empty apartment. We felt very well advised. Shortly after ordering, we got the call that all the devices would not be available until March or April, whether we still wanted to keep our order. Since I have been very satisfied with the Miele appliances so far, we decided to wait. In March we were informed that the order was being delayed, June is now being targeted. We stayed patient. Now the news, it would be mid-August. You can't do anything about these circumstances, delivery problems, a problem at Miele. On the one hand, there are undoubtedly delivery problems, but on the other hand, we were never asked if we wanted another model that was available (you can find it on the internet), only now, after we decided not to fulfill our order, the question came up like ours daughter could have done without all the devices for so long. How can this business continue to exist if it actually doesn't sell any devices for months?
Rainerinselberliner: Best advice! The delivery as announced! Very friendly staff connected the dishwasher with a test run. Very good! The price was great, the delivery with the connection was cheaper than the two large technology markets.
Response: Hello Mr. Horvath, We thank you for your good rating! Kind regards, Your Miele Primus Berlin team
phil d.: Very great at first, very disappointing service at the end! positives: When I bought my devices several years ago, all salespeople were very competent and helpful (except for one person). Between 2016 and early 2020 a dryer, dishwasher, combination steamer, warming drawer, hob and oven were purchased. Delivery and installation was always quick, punctual and carried out by competent specialists. Small modifications to the kitchen, such as a larger section of the worktop for the hob or changing the water connection under the sink (more connections), as well as electrical work were carried out very competently and nicely! The installation team was really great! A rusted baking grate was simply replaced on site without much bureaucracy. My salesman at the time even came by shortly after the installation, when there was a small installation defect and solved it himself. negatives: In the event of defects during the warranty period, the company stays out, doesn't answer e-mails and brushes you off on the phone. Reference is always made to the Miele Repair Service. In my case, it was completely overloaded. My steamer (DGC 7845) was defective from November 2020 - February 2021. I was only able to put an end to the whole thing with a long complaint email to various departments at Miele. Even when I was not satisfied with the quality of the stainless steel front of my dishwasher for €299, no solution was sought with me, but I was simply referred to Miele support. (But small thing compared to the steamer problem). I would have wished for much more support from my contractual partner, Primus Küchen und Hausgeräte GmbH. My conclusion: I will no longer buy any products from Primus. Really a shame after my very good experience. But the lack of after-sales service is simply a NO GO for me!
3. WaKüFa ® - Gebrauchte Waschmaschinen Berlin
Address: Hauptstraße 50, 10827 Berlin, Germany
Schedule: Closed ⋅ Opens 11 p.m. Sun
Telephone: +49 30 78950741
Business type: Used appliance store
Web page: http://www.wakuefa.com/
Near WaKüFa ® - Gebrauchte Waschmaschinen Berlin:
- a 31 meters away tanning centers: Miami Sun
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WaKüFa ® - Gebrauchte Waschmaschinen Berlin: what do users think?
yephick: Wonderful service. Been using home appliances from this store since 2017 and only had minor issue 2 times. Both times the issue was resolved quickly and permanently, no follow-ups were needed. The last occasion was recently, when my washing machine stopped pumping water. Spoke to staff that lent me a dolly to bring my machine in for testing (as an added huge benefit, to me personally, the knowledgeable and friendly staff speaks English). The issue was identified and resolved very quickly and to my complete satisfaction, as always. Highly recommend that place as a trusty business you can rely on.
Meita Aznira: Visited today and greeted by a lovely lady, unfortunately they do not have delivery up to my apartment area, but she gave us great tips and trick to buy secondhand Waschmaschine and Kuhlschrank in Berlin nonetheless. Would give 10/10 (if possible) for the friendliness of the service.
Taylor Lindsay Winter: Good prices and friendly, informative staff. If you buy something from them and it breaks, they help you with replacing it and moving the broken machine. They also helped me understand how to unclog my own drain and reset my washing machine functions. I have bought two machines from them and if I need another one, I'll buy it here too.
Vinayak Shete: I am so glad i thought of going here for my machine requirement. Not only was the staff so very kind and sweet, they went out of their way to help me assess if the dishwasher and the water connections would fit at my place or not. The staff knows English quite well and thus was much easier for an outsider like me to converse with them and made it so much easier and comfortable. Super staff!
Priyanka Ratnaswamy: Really great customer service. I visited to buy a dishwasher and both ladies at the reception were wonderful, explained everything in detail and despite being the naive first timer that I was, patiently took time to bear with my stupid questions. I recommend them fully.
Jose Calzada: Excellent service. The staff is really friendly and helpful when choosing a machine that fits your needs, and machines come with a year warranty included in the price. They will deliver and do installation for very reasonable prices as well. Highly recommend!
Qlaus Mascus: Super friendly customer service helped us repair our washing machine without making it complicated. Thanks alot!Big recommendation!
Lara Gregory: Friendly customer service and I'm very happy with my purchase :) Luckily for me both the sales people and those that came to install my new washing machine speak perfect English!
Alex Z.: Our machine had some issues a few month after we bought it. However we easily got a replacement just by calling. Old machine got picked up and new one was delivered very fast without additional costs. The service team is great!
Zahra Banzi-Horn: The most honest, friendly, and helpful appliance store I have ever encountered in Berlin! I will be HIGHLY recommending to everyone I know from now on. If I could give it 6 stars I would!
4. Happy Technik 24 - Gebrauchte Waschmaschinen kaufen Berlin
Address: Bismarckstraße 66, 10627 Berlin, Germany
Schedule: Open ⋅ Closes 7:30 p.m.
Telephone: +49 30 4936530
Business type: Appliance store
Near Happy Technik 24 - Gebrauchte Waschmaschinen kaufen Berlin:
- a 29 meters away wedding videos: Foto Akman
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Happy Technik 24 - Gebrauchte Waschmaschinen kaufen Berlin: what do users think?
Eduardo Mena: Very bad experience. I bought three devices (fridge, stove & washing machine). The delivery took one month. They gave me a delivery date and never showed up. I needed to call them during one week for fixing a new date. Only the fridge was delivered properly. The stove was not the one that we ordered. Although, so far it works OK (Dec 2022). But the worst was the washing machine. First, they delivered it without the upper part. I needed to go till the shop to ask for it. They gave me one from another model, old and dirty. They told me to try to put it on top of the device. Otherwise, I needed to come back myself till the shop to take another one, and so on until finding the right one. Then, the washing machine stopped working after a couple of weeks. I had to wait two weeks for an employee to come and see it. He only came to scream in my own house, explaining that the washing machine was working fine. For some reason, the washing machine worked out when the employee came, so I decided to give a last chance to it. Next time that I put a cycle, the washing machine stopped in the middle of it. My clothes were stinking after that. I just decided to buy another one. The only thing to speak about this business was Mrs. Meyer. She was the only one that helped me somehow during this whole story.
Nicola W.: The guys were a bit chaotic, but in the end everything worked out well and we got a good machine for €180 with a 3-year guarantee! Installation and collection of the old device then worked well after the first date for delivery of the device was cancelled.
Elisa: HANDS OFF! Bought the washing machine online on a Friday in early December, a delivery date was set for the following Monday, for the following Monday. Even that was stressful, as I was called four times because the appointments were probably not entered correctly. Then on Friday, before the Monday on which delivery was supposed to take place, the delivery period was pushed back by a few hours. However, on that Monday, without any cancellation, the machine was not delivered until shortly before 7 p.m. So I call the number I called earlier just before closing time. Nobody answers, at some point my number is blocked. A few minutes after the shop closed, the other hotline on the Internet told me very rudely, bad luck, computer shut down, no idea why the device wasn't delivered. So I drive to the store in person the very next day. You pretend to be ignorant. According to the route planning, the machine should have been delivered. Since the whole thing finally seems strange to me in the meantime, I say that I will exercise my right of revocation/right of withdrawal due to non-compliance with the contract and want my money back. This is only possible by bank transfer. I've been chasing this referral for weeks now. I only get a confirmation of receipt for my written cancellation right after several phone calls and emails. To date I have not received my money back. Next course will be to consumer protection and lawyer. Thanks for nothing.
Margrit Kosar: I received good advice and bought a high-quality Miele washing machine at a good price. The dishwasher I bought many years ago works perfectly. It was delivered on time and quickly. Highly recommended!
Aimo Hindriks: Summary: Do not buy! Really dodgy store! I've never experienced anything like this before. I bought a washing machine model in the online shop - a different one was delivered. The suppliers did not want to sign for payment for the machine. During the first test run, the machine ran out. I was turned off on the phone, I was promised a new delivery date that was never met. It wasn't until I showed up in person at the shop that things started to move: a new delivery was made (again with a delay), and for the second time a different model than the one ordered came and the company employees took the two wrongly delivered machines away To get money back, I should come to the store three days later. They absolutely refused to put me in writing to assure them that I would receive any money and became so uncomfortable that I even called the police. I got my money back. Conclusion: never again!
Big A: Unreliable and cheeky! We bought two devices for 630 euros. A dishwasher and a washing machine. Both don't work. The dishwasher makes such a loud noise as if a car engine were running in the kitchen and only the freezer works from the fridge. The food spoils because the seller does not keep to agreements and does not exchange the devices. Already at the time of delivery, the agreed date was not met. There was no call, no information and no apology. I took an extra day off for this. When I then complained about the devices by telephone, I was flippantly answered "That can happen with used devices". That's all well and good, but maybe the devices should be tested before they are sold for several hundred euros???? It was agreed that the devices would be picked up and exchanged. Again, no one came without letting them know. Another unnecessary day of waiting. After another phone call, a new date was given. EVEN THAT WAS NOT COMPLIED WITH!!!!! I even asked in between and they said the driver was on the way. It was impossible to get an exact time, the lady in the shop said she "didn't have the driver's number". Who's believes.... We were brushed off with the fact that we were assured that the driver would call just before he got to us. that didn't happen. It seems these people are only interested in selling their junk and making more profit. Because now we were told that the driver was said to have been on site, which is why we should now pay a fee of 70 euros. Unbelievable!
Nico: Scam!!! They have now canceled several delivery dates, always with flimsy excuses. I don't think I'll get another machine. The money is gone :(:(:( Old review: They missed one delivery date and nobody came to the second. I'm anxious to get my machine, but it seems like quite a scam so far. I've never seen someone make me wait at home for 7 hours and then not show up without a notification.
joo young: cheater Renamed from technik center maxx to happy technik 24 (no trouble at all and I preferred the old name) and as a result the 3-year guarantee does not apply. they must have found a bug in german law: the son would have gone bankrupt and the father would have taken over his business ~ but are still so brave and keep their phone number. looking at the comments here, they'll soon be broke again and then the cousin will come along xx
Juanky Ten: I do not recommend buying from this store at all. They brought me a different washing machine than the one I bought 2 times. It's a scam!
Maud Weiß: I bought a dishwasher in March, the device that I actually meant to buy was not delivered, instead another device came. this worked until the beginning of July, then the device was defective and water ran out. It was picked up at the beginning of July and to this day I have not received it repaired and my number has been blocked so that I can no longer call there point if I use a different number to call someone there too I then had problems in four phone calls called like summer slump no technician any staff shortages and so on but I still haven't got my dishwasher back I'll probably get a lawyer involved now. Unfortunately I cannot recommend this dealer. I will clarify with a lawyer to what extent I can assert claims for damages and I have now ordered a new dishwasher. I find it really very questionable and I will definitely not give up. I wrote an email today that I either want my dishwasher repaired and back in working order by next week or I will keep you updated here, by the way I have the money here via Maps a very large reach of several hundred thousand who will read this, thanks Google for that.
5. Miele Experience Center Berlin
Address: Unter den Linden 26, 10117 Berlin, Germany
Schedule: Open ⋅ Closes 7 p.m.
Telephone: +49 30 88711510
Business type: Appliance store
Web page: http://www.miele.de/center-berlin
Near Miele Experience Center Berlin:
- a 1 meters away chess lessons: World Chess Club Berlin
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Miele Experience Center Berlin: what do users think?
Pavel Pavlov: I visited Miele Experience Center on 23th of July arround 13.25h for the first time in Berlin because Miele is my favourite brand. I was served by very aggressive and not helpful lady with dirty red hair who worked behind the desk (she didn't mention her name) who wasn't able to answer simple questions on English. I'm sorry but I'm dissatisfied and I expected more from this place. Regards
Response: Dear Pavel, first of all we would like to apologize for the delay in responding to your review. We regret to hear about your disappointment with our service. We assure you that the behavior doesn’t comply with our own requirement. We hope you will give us a second chance and visit our Experience Center again. We look forward to see you. Best regards, your miele team
Roland Bellwald: Quiet, not to busy, very good quiche, healthy drinks very friendly service and yes, it is a little café to!
Pierre Jorge Gonzalez: 0 service, they don't know products, they don't know options, they have no documentation and no specifications. Even you can't buy there but are not really able to get you in contact with a dealer.
Mårten Henrichson: Friendly service and a good variety of Miele goods and spare parts. Prices are very moderate.
Jan Erik Pettersen: All relevant Miele products on display, and they can serve a nice meal
Baran: very kind & helpful
Response: Thanks for the positive feedback. Best regards, your Miele Team
Burkhard Müller: At the beginning of September we went to a kitchen consultation at the Miele Experience Center Berlin. The customer advisor Mr. K. gave us very friendly, professional and competent advice. All of our questions were answered and he also gave us some really wonderful tips. We haven't experienced such good advice (over a cup of coffee) for a long time. Very big compliment, thank you !!!
Response: Many thanks for the nice feedback. Best regards, your Miele team
Ken B: We went to the Miele Experience Center on a Saturday and were actually quite disappointed. Since we already have several Miele appliances in our household. The counselor was very reserved and the atmosphere was uncomfortable. During the consultation, the employee gave us her opinion rather than asking us about our wishes. For inquiries about sizes we were directed to the website.
Response: Hello Ken, we are sorry that you are disappointed with your visit to the Miele Experience Center. We are happy to have passed your feedback on to our specialist department. Best regards, your Miele team
Yusuf Oezer: I was visiting Berlin on September 19th, 2022 and as a Miele employee I was able to visit the Miele Experience Center. The nice employees in the center invited me for a coffee and I also got great advice about Miele products. The Miele Center, with all of its premium appliances, was built with great love, care and quality. Keep it up "Miele keeps getting better".
Response: It's great that you enjoyed your visit to our Miele Experience Center in Berlin and that you were very satisfied with the advice. Best regards, your Miele team
Celal Ipek: We went to the center yesterday and didn't feel welcome. We have almost everything from Miele. We were directed to the website. The consultant could not explain the products to us. I think she had no idea. We took off with a catalogue. We want to spend almost 3,000 euros on a fridge and people want to have things looked at and explained. At least have it explained. Apart from a fake smile at the end and an annoyed consultant, I don't remember anything. During the 10 minute consultation I had to say three times. That's not our question. And with the hint that we first have to be clear about what we want, she quickly hid behind her glass pane and said goodbye. My wife now wants to look at another brand. I don't actually.
Response: Dear Mr. Ipek, thank you very much for your frank words. Based on your description, we can understand your disappointment about the visit to our Experience Center in Berlin. Of course, we take the criticism of our customers very seriously, so we will continue to optimize our service accordingly. We look forward to convincing you of our customer service again on your next visit. Many greetings Your Miele team
6. Lara Carpet
Address: Reinickendorfer Str. 14, 13347 Berlin, Germany
Schedule: Open 24 hours
Telephone: +49 172 3276764
Business type: Appliance store
Web page: https://laracarpet.de/
Near Lara Carpet:
- a 0 meters away appliance stores: Heninger System Service
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7. Sputnik Haushaltsgeräte
Address: Marzahner Promenade 37, 12679 Berlin, Germany
Schedule: Open ⋅ Closes 6 p.m.
Business type: Home goods store
Web page: https://sputnik-star.de/
Near Sputnik Haushaltsgeräte:
- a 16 meters away laser paintballs in: actionsports paintball games shop
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Sputnik Haushaltsgeräte: what do users think?
Ernst Swanepoel: Very professional and delivered the goods in time as promised. Both machines working well! Would definitely support them again.
M3li25a Slz.: I bought a washing machine from Sputnik and I am really very satisfied! The price-performance ratio is great and the gentlemen from the delivery were also very courteous. I've never had such nice service. I will shop there again if I get a chance! Absolutely to suggest :)
David Flemmig: The seal on my dishwasher was a bit porous after 12 months. I called and the boss came personally on a Friday just before the weekend to fix the problem. Best service ever and very friendly. I can only recommend.
Matthias Kaun: Outside also written as Sputnik. Sells mainly refurbished used appliances (washing machines, refrigerators, etc.). Also buys broken or old devices for a flat rate of 40 €. Very happy with two of your devices. You get a two-year warranty and repair service. Thanks very much
Rudolf Schulz: I am super satisfied. The advice in the store was very good and the price for the used Miele washing machine is fair, especially in connection with the 18-month guarantee. The delivery took place directly on the following day. The machine has been connected and tested and the contract with the guarantee certificate has been handed over. Really great. Thanks a lot for this!
Response: Dear Mr. Schulz, Thank you for your positive rating and your words of praise. We are pleased that you are satisfied with us.
A.S.: We bought a used dishwasher here, but unfortunately the washing performance did not quite meet our expectations. After a repair attempt, the machine was taken back without any problems and the purchase price was reimbursed in cash. All processes (deliver, pick up again, bring back, e-mail communication) were very friendly and absolutely reliable. In retrospect, I am not surprised by the many positive reviews of this business.
M. R.: Perfect service (friendly, accurate, punctual, HONEST!) and a washing machine that looks and washes LIKE NEW :) - all within 1 working day and online. I'm impressed and will definitely use this company again, was my first used purchase and definitely won't be my last! Many thanks to the Sputnik team from Reinickendorf!
Tommy Krone: Good service, my machines are running perfectly. Nice staff a big compliment
Christian: Everything was sorted out within two hours. I live in the corner and needed a new dishwasher. The selection was not large but the devices are completely overhauled and cleaned. After I had chosen the dishwasher, I got my old dishwasher and handed it in and took the other one with me and connected it. The advice was very friendly and delivery would not have been a problem either. There's also a one-and-a-half year guarantee, which is excellent. I would buy washing machines and dishwashers here again for good prices.
Christina x.: I'm very satisfied. My dishwasher, which was getting on in years, didn't want to go anymore... So I drove by there, but unfortunately nobody was available to my liking. Two days later I got a call. I am going to be the owner of a new (used) dishwasher with an 18 month warranty. As requested, it was delivered and connected on Friday. I can only recommend the shop.
8. Blue White Berlin
Address: Müllerstraße 84A, 13349 Berlin, Germany
Schedule: Closed ⋅ Opens 1 p.m.
Telephone: +49 30 76239460
Business type: Washer & dryer store
Web page: http://www.bluewhiteberlin.com/
Near Blue White Berlin:
- a 12 meters away argentinean meat in: Steakhaus Gaucho
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Blue White Berlin: what do users think?
Je Ge: Excellent service and handling! I received my toploader from AEG in 24hours. Got it supplied and even connected at home- for free! I can recommend Blue White Berlin everytime. Very comfortable and knowledgeable service.
Response: Dear Jesse Thank you very much for taking the time to write a review. We are glad to hear that you are pleased with our service! Best wishes Blue White Berlin
PETRO SYCH: Blue White Berlin
Response: Thanks for the 5 stars Petro! Kind regards, Blue White Berlin
I T: Super fast delivery after a washing machine emergency, pleasant contact in the shop, great advice, very conscientious friendly connection, everything was great. Washing machine has been running for five minutes, I already have no doubts that it will heat well, spin well and wash great without leaking! Thanks and greetings from Ira :)
Bruna Nayhara: The best service! The washing machine is super clean, like new. It works perfectly! The good service and the quality of the product are worth every penny I paid. Thank you 😃
Response: Thank you for your review, Bruna! That's very kind of you! We are glad that you like the washing machine. Warm greetings
Akshay Ghodke: EN: Blue White Berlin is the best place to buy refurbished House Equipments such as Washing Machine, Driers, Dishwashers, etc! Andre had refurbished them really well and maintained them too! He also gives a 12 month guarantee! He also suggested me the right machine considering my usage and also delivered it right on mentioned time! Thanks Andre and I personally recommend taking refurbished equipments from him! EN: Blue White Berlin is the best place to buy home appliances such as washing machines, dryers, dishwashers, etc.! Andre had renovated and maintained them really well! He also gives a 12 month guarantee! He also suggested me the right machine considering my usage and also delivered it on time at the given time! Thanks Andre and I personally recommend taking devices from him!
Nadi: Great!!! I can only recommend. Great service, very nice communication. The washing machine works like new. 100 satisfied!
Response: Thank you for your review! Thanks to new wear parts and complete decalcification/cleaning, our machines look like new ones. We look forward to the feedback! Thanks very much!
Adam Neef: The staff are really incredibly competent and helpful. Have now ordered something there for the 4th time and are still completely satisfied. Wrote Monday morning via WhatsApp that I needed a washing machine and stated my budget, had it delivered and connected on Monday afternoon. Simple, fast and reliable. Price-performance is 100% correct. The devices always look as if they were first-hand.
Response: Thank you Adam for your review! It's amazing how long connections last...thanks for that! We look forward to continuing to help you with "washing machine technology".
Sam Shams: Unique shop in Berlin. The boss is like "Professor washing machine". You won't get such competent advice in any Mediamarkt/Saturn or even in a household goods store. Machines are not only cleaned but overhauled. I chose a Miele at a fair price and it was delivered and connected to me free of charge. Everything perfect! Can only recommend Blue White Berlin to everyone! 6 out of 5 stars
Response: Thank you very much for this exceptional and friendly review! We wish you happy washing with the Miele washing machine
Dagmar Rilling: I was spontaneously in the store on Wednesday because I urgently needed a washing machine. The owner wasn't there but the employee called immediately. I received great advice over the phone and, above all, patient advice. The machine was reserved until Friday morning and after a short call, it was with me in the late afternoon. The machine was connected, a test run was made and the old device was taken away. A great service, if only because they only specialize in washing machines and there aren't many other electrical appliances. You can only recommend this business with 5 stars.
Response: Dear Mrs. Rilling, thank you very much for your evaluation and the detailed text. We are pleased that you are satisfied with our service. Kind regards, Blue White Berlin
michael Oberb: If you want to buy a used washing machine, then at Blue White! Apart from the super repaired device that we bought, we were particularly impressed by the great service and the nice contact. We had the opportunity to test eligible devices in the store because we were looking for a particularly quiet machine. The device was delivered the same day. We went to three other stores that day and only at Blue White did we feel like we were getting good advice. They really know their way around here and are always available for customers. If in doubt, you will be called back. Keep it up and thank you!
Response: Thank you very much for this detailed and positive evaluation! We are happy to have been of assistance to you. We wish you all the best!
9. EURONICS Tonhaus Melodie
Address: Grunewaldstraße 61-62, 10825 Berlin, Germany
Schedule: Open ⋅ Closes 7 p.m.
Telephone: +49 30 21401585
Business type: Appliance store
Near EURONICS Tonhaus Melodie:
- a 6 meters away apartment appraisers en: realbest Germany GmbH
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EURONICS Tonhaus Melodie: what do users think?
Scott Marcantel: Called to get a adapter to a water faucet for a washing machine. The gentleman I spoke with would not relent asking about the model information for the washer. I was only needing to fix the connection to the out put. My call was disconnected twice. Not helpful service.
Jovana Popovic: Update: After responding to this review, they gave my money back without any issues. Thanks for that, decent move that merits an increase in star rating. Will consider coming back now and hope service will improve in the future. Original review: AVOID!!! Do yourself a favour and buy your electronics elsewhere as the staff in this shop is slow, incompetent and rude. I called ahead to buy a VGA to HDMI adapter. They didn't have it, rudely explained that I should buy a "proper" monitor with good signal instead of converting a lower quality signal and reluctantly ordered one for me saying that it would arrive the next day and they would call when it arrived. They called 2 days later in the evening when it was definitely too late to pick it up. When I went there on DAY 3, they had ordered a HDMI to VGA Converter which was not what I asked for and told me yet again that I should buy a proper monitor. I had to argue with them yet again, took the overpriced converter home and then realised it was the wrong input / output direction so completely useless for me. NEVER AGAIN. I now ordered the adaptor I need online for a fraction of the price. This shop is pointless!
Martin Petrov: Great service, delivery and installtion and very competitve prices. Easy to order and have a next day installation appointment.
Ivan Levchenko: Very good prices and service was very good. Very happy with my purchase!
Spa Villa Beauty & Wellness Resort: Top
Mannimaus Ziegler: Everything is okay with the product, but the purchase process leaves a lot to be desired. I don't understand how to threaten the buyer with the terms and conditions if the order process is correct and only because he has politely asked about his order. One even makes the work of sending the terms and conditions one day later. The price was not the decisive factor, it was the same with some competitors. They promised immediate shipping which after a week wasn't. If everything wasn't so bad it wouldn't have been her double instruction. You also had to print it on the delivery note. Yes, who am I? In any case, eu dedeu dedeu is ticked off. Yours sincerely, M.Ziegler
Michael Holtermann: Very good and friendly advice, and goodwill if the order unfortunately had to be canceled! Definitely a good alternative to mail order and the big ones. The face-to-face meeting enables questions to be clarified quickly and thoroughly.
Response: We are very pleased about your rating. Many Thanks Your Tonhaus Melodie team
Postanlinn: Good customer service, nice communication & transparent handling of internal processes. I bought a TV that wasn't properly advertised on the website. Mistakes can happen, but how you deal with them is important. The dealer was very transparent and solution-oriented at all times. I had a positive buying experience. I can fully recommend the dealer and the online order.
Response: We are very pleased about your rating. Many Thanks Your Tonhaus Melodie team
Olaf Juhl: I ordered online. The goods and the price were good. But a delivery time of four weeks ("immediately ready for dispatch" LOL) spoiled my mood. Then the invoice that was enclosed was also not in accordance with the accounting (no sender address and tax number), so I cannot use it. Therefore rather disappointing 😒
AlletJuT Imperium: Very customer oriented. Smooth purchase process (everything done by phone and email). The same applies to the delivery team (careful, quick, competent and very friendly). This is exactly how long-term customer relationships are built. Thanks again to the entire Tonhaus Melodie team!!!
10. Ansary Verkauf
Address: Prinzenallee 50, 13359 Berlin, Germany
Schedule: Opens soon ⋅ 11 a.m.
Telephone: +49 178 4021650
Business type: Appliance store
Web page: http://www.ansaryverkauf.de/
Near Ansary Verkauf:
- a 55 meters away swing lessons: Swing Patrol Wedding
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Ansary Verkauf: what do users think?
Gala Bujalil: Super good service and customer service. They answer all your questions without any commitment before you decide to make any purchase (I went to the store 3 times before I decided to buy there). The delivery of the refrigerator was very fast and the installation and explanation of how to treat it very detailed. You have a guarantee and the product is delivered impeccably clean.
Response: Thank you very much 🌹 🌹 🌹
Asad Ullah Khalid: I wanted to buy second hand fridge and washing machine but I was worried if getting the used items is worth the money. Then luckily I got to know about this place via marketplace. I visited their shop, I instantly liked most of the items there and the team was so cooperative in explaining and suggesting right things for my family. Items were delivered as promised with efficiency and quickly along with 1 year warranty. I highly recommend this place to everyone who wants clean used items in cheaper price with warranty.
Response: Thank you very much for the detailed review.😊😊😊
Ross DiLiegro: Great refrigerator buying experience. Very responsive via WhatsApp (in English or German), daily inventory updates, easy reservation, and seamless delivery. Highly recommended!
Response: Many many thanks 🌹🌹🌹
Kruttika K: Sehr Gut Really amazing service and very good explanation of all the products and timely delivery and installation . Overall I highly recommend the place. Mrs Ansary is amazing and she listens to every detail and suggests very good products I bought washing machine and fridge and it was very good experience.
Response: Thank you 😀 Thank you for shopping with us.
Judith van Eeuwijk: Easy to contact by Whatsapp, quick response time. Same day delivery by a friendly guy, and he gave clear instructions to follow for the functionalities and instalment of the fridge. Also option to pay by Paypal instead of cash. Great quality for the price you pay. 1 year warranty. They also offer the option to come by in their store in Wedding, so you can see all options and receive the instructions already, but I didn't have the possibility to go due to moving that weekend to my new apartment. Would therefore even be better if you could provide more options and info by Whatsapp consultation. :)
Response: Thank you very much
lolo jones: Great shop with very helpful staff. They were accommodating and we are very happy with the selection and our purchases. Would highly recommend!
Response: thank you very much for the review
P. Wan: A family small business selling both 1st hand and 2nd hand home electronic appliance, they have fridge, dishwasher, stove and washing machine, etc, they offer a reasonable price and an efficient delivery service to those old building without elevator, smart business using electric trolley to lift heavy home appliance on 3rd floor without elevator. Also, I like the staff who is very responsive to my equiry through whatsapp, very communicative and transparent, everything about the care of the purchased home appliance explained in English, they offer warranty for second hand electronic appliance, that relieved my concern of purchasing 2nd hand stuff, many thanks for your advice and resolving the delivery, price are fair and reasonable, excellent service and well done.
Response: thank you very much Ms. Wan. Thank you for shopping with us.🌹🌹🌹
Aaron Jablonski: Very friendly and professional, fast delivery and great service! I recommend this shop!
Response: Thank you very much 🌹
Paul Kulon: Found a great fridge/freezer combination at a good price. Really appreciate the service in English, switching the side the doors open to better suit my kitchen and next-day delivery.
Response: Thank you 😀
Кристина Сярдина: Simply a nice shop and a perfect service!Even more than expected. We bought a fridge and a dryer. Good purchases!
Response: Thank you 😀
11. SATURN
Address: Alexanderpl. 3, 10178 Berlin, Germany
Schedule: Open ⋅ Closes 9 p.m.
Telephone: +49 221 22243123
Business type: Electronics store
Near SATURN:
- a 8 meters away stores to buy women's white sneakers: SNIPES
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SATURN: what do users think?
Farzan Mohajerani: In my opinion, Saturn is one of the best electronic shops in Berlin. You can find almost anything there. There are dozens of good sellers who guide and help you and speak very good English as well as other languages. I bought a cellphone with an O2 contract during Black Friday there which had an extremely good deal. Definitely check it out if you are looking for an electric device. The first floor is mobile phones plus audio and other stuff. The second floor is home appliances, and the third floor is laptops and related.
Mikhail Mazurovskiy: A Saturn employee (a blonde guy with ear gauges and blue eyes) was talking to some random guy and laughing while I was waiting to ask for his service. When they were finally done after 10 minutes, the employee took out his phone and started talking (not work-related talk at all). I was standing just in front of him, and he was trying to escape me. After I finally talked to him while he was chatting and asked to give me a phone so I could buy it, he told me that it was already too late and they were closed (it was 20:57). This employee didn't want to do his work and was the reason I didn't buy the phone and went out dissatisfied. I won't buy the phone in this place and from now on will try to avoid the store.
GLIS: Hi, BE CAREFUL FROM SATURN to order anything online to your apartment, there is no possibility to CANCEL THE ORDER immediately. Order number: 165046893 After 2 weeks of calls and emails, they told me that they cancel the order. ‘But when I call their call center, they said the order is not yet cancelled and they dont know where the order go!!! After 2 weeks , i cant get my money back more than 1,700 EUR !! They dont have the option to cancel the order, OLD FASHION process. (Not surprise ). Shame!
Response: Hello, thank you for the feedback. We are always trying to get better. Can you tell me your order number to check the process. I apologize for the bad experience with our online store.
Haresh Thakker: It has changed alot. I visited, almost after 7 months and it has become an amazing. I saw many new products
Tashi Dondhup: I habe been very often to Saturn to solve some problem with Mobile phone Contract but fortunately once i got help fom Herr TÜRELI, it has always been solved and i have noticed that he is always trying his best to help for all Customers sincerly and he is very kind person . Thank you Mr TÜRELI for your excellent Service!
Lolam Sai Prasanna: I went to Alexanderplatz Saturn to buy an LG OLED TV. But the representative was really bad he made me wait for almost 50 mins. It took him 40 mins to complete one deal and he said he will be back in a minute and never returned back. Luckily other representative came and he made it quick and completed the buying the tv in 10 mins. It was really a bad experience.
Aksa Mohammad: I personally had a very bad experience with one of the staff members. I was looking for new set of speakers and he approached me starting to ask questions and trying to point out i couldn't afford (in his opinion) quality speakers.. embarrassing person!
ahamed deedat: Never buy a Mobile contract from these guys if you don't know German.. these scammers said it is only 75 Eur month but now i am being charged 123 Eur.. i went and asked them before 2 weeks end for the contract cancellation. They reassuared and said it is only 75 don't worry. Freaking scam.
VIP-Bankai: Best store, you can limit what you need for computers or home tools
Amina Alam: Absolutely horrible and incompetent customer service! Just like in any other Saturn stores I have visited. We went to check out the dryer and left the store way more confused about our options than when we walked in. It seems like staff here not only has zero interest in selling anything, but rather treats you as if you are requesting to get something for free. BIG NO!
12. Saturn
Address: East Side Mall, Tamara-Danz-Straße 11, 10243 Berlin, Germany
Schedule: Open ⋅ Closes 8 p.m.
Telephone: +49 221 22243123
Business type: Electronics store
Near Saturn:
- a 15 meters away stores to buy women's sneakers: PACE Sneakers Berlin
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Saturn: what do users think?
Chris Bucanac: Went to this shop after confirming availability of two products online. After taking a train to get here I’m told I could only buy the products but not see and compare them beforehand. Best service in town LOL NOT! That’s why Amazon wins!
Enmanuel Ortega: Cool, they also sell e-scooters.
Grigori Borta: I was shopping for a hair dryer and a microwave oven. Easily found the driers: there is a nice selection with around 15 to 20 models. Had to ask for help finding the microwave ovens: there are around 8 to 10 models available. The price ranges cover pretty much any budget. The personnel are very helpful and friendly. I didn't check the assortment for any other goods, but I'm pretty sure the shop will cover pretty much anything you'd expect from this kind of shop. The inventory is laid out well considering the size of the shop.
Response: *****Thanks:)***** Saturn East Side Mall
Shahrum Ahmadi: You can find anything you need . All products have 2 years os warranty. Thanks Saturn
rebels conspiracy: Very slow workers they don't seem interested in assisting the customers even when the store is not busy.I also found weird how in such central shopping center nobody in the Saturn store was able to speak proper English
Hasnain Ashfaq: I went in there to buy AirPods. The guy with long hair was dealing with 3 girls who were also interested in airpods. I waited for 10 mins for them to finish, but the guy and three guys were only talking in german and laughing. I excused and asked the guy if they have the thing I need and he rudely said, “I am dealing with customer, when I am finished then ask me okay?”. All they were doing is chatting. I waited for 15 more mins, the guy went away, so did the girls. No one came to help me and I went out without buying anything. I was also the customer but maybe I wasn’t a nice looking white female the guy didn’t want to help me find the airpods. Avoid the long hair guy, he is putting Saturn’s reputation at stake.
Boaz Peiper: NiceVery good service!
Manuel Genolet: This branch doesn’t deserve even 1 single star. Not only is the shop small and unimpressive, but the staff is incredibly rude and unhelpful. I advise you to either pick another Saturn branch or buy your items online.
Preetam Yadav: Too crowed all time but good/huge place. Almost all electronic type available. The staff is ok, some are very rude. For example a staff member told me to make 1.5 distance because of corona but on the other hand she was not even wearing mask herself 😅 ..
Alexander Novikov: The shop itself is fine. One star lower because one can find quite old devices there for rather high price. So, check the web before buying in the shop.
Response: We are of course also happy about four stars, but would also like to know what was still missing for the fifth. We look forward to your tip at berlin-friedrichshain@saturn.de!
13. A.A.A. Weissbär e.K.
Address: Gleimstraße 44, 10437 Berlin, Germany
Schedule: Open ⋅ Closes 6 p.m.
Telephone: +49 30 49301351
Business type: Washer & dryer repair service
Web page: https://www.xn--weissbr-bxa.de/
Near A.A.A. Weissbär e.K.:
- a 29 meters away chinese lessons: Dan's Dim Sum
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A.A.A. Weissbär e.K.: what do users think?
s f: Positive: Professionalism, Punctuality, Quality, ResponsivenessQuick and friendly repair. Maybe not the cheapest but considering the time without a working washing machine and the cost of a new one, a repair was the better solution. My washing machine works perfectly again after not even reacting to anything before and just being completely dead. I'm happy and the service was great. Thank you!Service: Washing machine repair
Response: Dear customer we thank you for your constructive criticism. best wishes your Fa. Weissbär
Shining-Ana: I bought my second hand AEG washing machine from them and delivered to my new flat in Steglitz. They were really quick in communication and willing to be flexible for customers. My second hand machine had got new parts from the original manufacturer, and was almost like new. The shipping and installation was very affordable and good. The owner, his son and the technicians were competent and pretty honest. I worked in the home appliance manufacturing sector for over five years and know about the prices and quality of different name brands a little bit. They didn’t lie to me or suggest me the most expensive machine that I didn’t need.
Response: Thank you for your top rating. Always happy. Your Weissbär team
tani sh: After checking out the Google review I was under the impression these people are going to help us. Although I already notified them about the model number of machine. Their mechanic showed up and after touching machine for hardly 30 seconds tells us that its old model and parts aren't available. May be your mechanics are highly skilled too but once you know that model is old, you can tell the customers right away in-spite of visiting them and charging cost.
Response: The employee on the phone is not a technician and responsible for the organization and management of appointments. How should he know that there are no spare parts for your device. Sincerely, Fa Weissbär Ps: Translated by Google
James Owen: After a professional and courteous phone call to this place, they sent a technician who, after literally 10 seconds of opening the washing machine door and looking inside, whipped out an iPad and proceeded to flip through all the available second hand washing machines he could sell us for less than the estimated repair. When we tried to ask if he could at least take a closer look at the machine because we wanted to be certain and not just throw it out, he simply gave a too-cool reassurance that he'd been in the business for 24 years and knew what he was talking about. We're all for fast transactions and professional service. We're not looking to become friends with the repair guy, but even though 17 EUR for showing up isn't much, it would be a far better practice to at least entertain for longer than a minute the customer's inquiry and possible concern for what was an expensive machine to begin with. This is also not the first review to note the same quality of service. In the end, as a note to the owner: Customers don't want to made to feel stupid. These machines are expensive, often guaranteed, and if they break right after a guarantee, it's not the best idea to blow over them like they don't know anything and simply offer another USED machine for purchase.
Response: Is it better for you if we look at the device for 2 hours although the error has been recognized after a minute? We are a family business and Our technicians help several customers a day, while also appreciating and saving the time of our customers. For this reason, the craftsman has not screwed unnecessarily long on your device, although he had the error after a minute, as I said. The conclusion from experience is that your device is economically not reparable and you should invest with this money rather in a different device instead of spending an enormous amount for a repair. Sincerly Fa. Weissbär ps: Translated by Google Translator
Anna Jarocka: Great company, very friendly customer service, extremely fast reaction. My washing machine was broken, a specialist came a few hours after my call. One year guarantee for the repair.
Response: Glad you liked our service miss Jarocka. best wishes from you Fa. Weissbär
Tiffany Wong: I called these guys after my washing machine stopped working mid-cycle, and they sent someone over the next day. I was a little worried because I don't speak German, but the person on the phone spoke excellent English and I was able to communicate (albeit limitedly) with the technician. They were efficient and good. I would say I'd go to these guys again but I'm really hoping my machine won't break down again.
Response: We are happy about your feedback thanks for your trust in our company. MFG Weissbär Team
Natalya Hartmann: Picked up my dryer the same day as I called them and had it fixed within only 2 days! Also gave me tips on what to do so that the dryer breaks down less often. Great service, thank you!!!
Response: Thanks for feedback Best regards White bear team
Not Nyan Cat: This company only repairs machines in factory warranty apparently. I told them I needed an estimate for the repair of my machine because my extended warranty requires it before repair. I told them I would pay for all the estimated parts and labor in cash directly and they said they would not be able to help me.
Response: You said on the phone that you had hired another company for your device and that the appointment wouldn't be for a week. They just wanted us to come over to see if it was a guarantee. We honestly told them on the phone if they really had a guarantee and if we touch the device, the guarantee would automatically expire because it would then be outside interference. We wanted to avoid that in your interest and not collect any money for free. But thanks for that there was only one star ... too bad. Your Weissbär Team
Joel Hornby: I called Weissbär Waschmaschinen Reparatur-Berlin to get an appointment for someone to come and take a look at our dishwasher. My understanding was that they would come, diagnose what was wrong with the dishwasher and provide us a quote for repair. Their technician came within the agreed time, first I explained the problem and without really looking at or doing anything with the dishwasher, he claimed he knew what was wrong. I asked if he was going to take a look at it, after pressing a few buttons he said again he knew what was wrong, but refused to tell me what that was, other than repeating the phrase 'undicht', which means it leaks and obviously I knew that already. He then gave us a repair quote of around €280, I cannot remember the exact figure and he did not right it down. This figure is only a little under what it would cost to buy a replacement dishwasher, so for us it made no sense to comply with this offer. I then asked if he could tell me what what part needed replacing and he rather impolitely refused saying 'wieso sollte ich dass sagen, dann wuerde ja jeder es selbst reparieren, denkst du ich bin ein Idiot?'. I then said I find that a bit cheeky and would report this experience online, he then became even less friendly and asked where I come from and said that in Germany I am not allowed to threaten him. I feel that it was inappropriate to accuse me of threatening him, just a logical response to warn other potential customers and he should also know that I found this service unsatisfactory. In the end I still had to pay the Anfahrt service charge of €17 in cash and the receipt just said 'Swentinel Bottich undicht' as the fault. I was hoping to have a better idea of what was wrong with the dishwasher after this appointment and was also a bit insulted at the manner in which I was spoken to. I would not recommend this service to anyone looking for an expert diagnosis or a reasonable quote for repair.
Response: The customer tried everything possible to repair the device himself and to localize the defect, which unfortunately he was unable to do. That's why he called us so WE could diagnose the problem and he could later fix it himself. He just wanted to take advantage of us. I would like to repeat it once again that it is of no use to us and above all to the customer to tinker around with a device for 30 minutes so that the customer is satisfied, this job is also very much based on work experience, we repair about 10 similar devices with the same symptoms every day and same mistakes. The customer threatened us that if we didn't show him the defective part, he would give us a bad rating. Honestly, why do you threaten someone who wants to help you? Despite everything, the defect was shown by the technician and he pointed out the vat (swamp) where the leak is. He can't say anything other than that it's leaking because that's the fault. MFG your Weissbär team
Clément Denis AZEMA: Very good and quick service! The man came on the same day, providing with an honest diagnose about the issue and offering different affordable solutions. And all this made with friendliness!
Response: We are pleased that you enjoyed our service and had a good experience. Sincerly your Fa. Weissbär Team
14. SATURN
Address: Mall of Berlin, Voßstraße 24, 10117 Berlin, Germany
Schedule: Opens soon ⋅ 11 a.m.
Telephone: +49 221 22243123
Business type: Appliance store
Near SATURN:
- a 1 meters away stores to buy men's long sleeve polo shirts: Peek & Cloppenburg
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SATURN: what do users think?
Trell!: Staff were lovely despite me not speaking German and found me a cheaper adapter alternative! Huge store with massive variety.
Christakis Psyllides: This place has virtually everything electronic. Great selection and decent prices as well. Knowledge of the staff can sometimes be a little varied but overall pretty good as well. They do not sell any Apple products including all associated brands such as Beats etc. Recommended.
Daniel Cutter: Saturn ist a chain of stores that sell electronics. Period. They are everywhere. Prices are usually acceptable. Often lower than Amazon. It's always worth comparing. Saturn and media Markt are owned by the same company. Prices and special offers are often identical.
Mbong Gilys: I paid more than a £1000 for an hp laptop with guarantee and it wont turn just after 2 weeks. They will not give me a new laptop and will have to service the laptop I just bought which means they will open it up. Hence the laptop automatically becomes seçond hand after two weeks . Its been more than a month waiting and I cant work because of this . This is so fustrating , and won't advise anyone to buy gadgets from here even with guarantee unless you don't care about time and money
moran shechter: Great store, some staff members needs to increase their knowledge on the gaming / streaming area, I came to purchase the elgato wave 3 mic and 2 staff members didn't understood what is it or what is for
Andre Braz: I love this shop. Has a huge collection of CDs, DVDs and Blurays. If you are a collector, must visit.
Jonas Andrén: Nice store, helpful personell, HOWEVER i had an issue 3 months later with the phone, i have tried to email and call Saturn without any help so i will now reduce my rating to one star until this is resolved. (except for that everything was fine and clean, but lets hope you will not have any problems with the stuff bought here)
Oz Oid: A shop with everything from Washing Machines to small plastic horses. More electricals than you could ever wish for, except musical instruments or keyboards.
Szymon Zaucha: Same as every other Saturn. Great for electronics. Wide selection
Fabiha Mahmood: An old man from Mobilcom debitel counter was so rude. We were there to buy IPhone 13pro max. First we went to the O2 counter to know the details about phone contract, the O2 employee said we should ask his colleague. Then we went to the counter of mobilcom debitel where the old man said we cannot have a contract in anywhere in Germany if we don’t speak deutsche. It was really hurtful the way he treated us.
15. Waschmaschine Reparatur, Geschirrspüler Reparatur, Miele, Siemens, Bosch, Neff
Address: Haselhorster Damm 3, 13599 Berlin, Germany
Schedule: Open 24 hours
Telephone: +49 30 33775751
Business type: Appliance repair service
Web page: https://www.repair24.berlin/
Near Waschmaschine Reparatur, Geschirrspüler Reparatur, Miele, Siemens, Bosch, Neff:
- a 11 meters away milano stores: Milano Restaurant Pizzeria
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Waschmaschine Reparatur, Geschirrspüler Reparatur, Miele, Siemens, Bosch, Neff: what do users think?
Joling Martijn: They helped us really well, instead of asking a lot of money they gave great advise of how to fix it ourself!!
Marcel Bock: top
T. L.: I got an appointment straight away, the problem was identified at the first sighting, the spare part was installed in the afternoon - it works. The fixed price for the inspection (without receipt) is fair, so that you can then decide whether a repair is worthwhile. In this case, the invoice amount estimated in advance remained the same. The lady on the phone and the fitter were very friendly, I have a recommendation. Thanks very much!
Florian Ulbrich: I was called back quickly and they were able to help me with my problem over the phone, so I was able to fix it myself at no additional cost. Brilliant!
K. C.: Really great! When the washing machine ran out, they helped me directly on the phone! Unbelievable! I am very grateful for this direct and generous help! Thanks!
Tom Baldauf: Very friendly and helpful. The washing machines would no longer close. We were even able to solve the problem over the phone. Thank you very much.
Response: Gladly, thank you
Ina Heidemann: I got an appointment very quickly and my washing machine was repaired competently. Everything was explained to me and tips for proper care of the device were also given. Thanks very much!
Response: thanks
Detlef Krause: I would like to thank Horizont for the fast repair service. Yesterday damage reported today repaired. Staff were very friendly and helpful and courteous. So I imagine good service. Again, very sincere thanks to the company. Respectfully, Detlef Krause
Ariane Ludwig: Outstanding! Was absolutely satisfied. The error with my washing machine was discovered immediately. That was not expensive either. Can really recommend this repair company 👍🏻. Thanks again. 5 stars, of course
Sandra Kreisler: Arrived quickly, were friendly, explained things well, and the appliance came back quickly - unfortunately the dishwasher had dents on the side in two places from the transport when it came back (hence 1 star deduction) but my complaint immediately got a nice answer and I got compensation too.
Response: Sorry about the dent and thanks for the review.
