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1. Exil Wohnmagazin
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
155 reviews
Address: Köpenicker Str. 18-20, 10997 Berlin, Germany
Schedule: Opens soon ⋅ 11 AM
Telephone: +49 30 21736190
Business type: Furniture store
Web page: http://www.exil-wohnmagazin.de/
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Exil Wohnmagazin: what do users think?
Ciril Bosch-Rosa: I bought a mattress for around 1000 + bed f(or an undisclosed ridiculous amount). The first night i try the mattress, its unusable. Clearly it had some sort of factory problem. Well, it took me 3 weeks and all sorts of hoop jumping to get exil to finally accept the obvious. After this mistreatment i decided to ask for a refund rather than a replacement. Well, not possible, not even for store credit. Now they are making me wait 5 weeks for the replacement. So, in summary, i spent an amazing amount of money to be mistreated, and forced to keep a huge mattress that renders my office useless for a total of 8 weeks.
Michael Schumacher: Great selection and designs, broad price ranges though, delivery times can be quite long.
I L: Designed furnitures. Not made for averages salaries :) but with good quality.
Philipp Sumi: Lovely selection, fair prices, awesome, awesome staff!
Maik: Friendly staff which is very interested in providing the right information and suitable solutions.
Alessandro Fiorotto: Best offer in town
Heiko Sommer: Pricey but good for inspiration
Igor Caminotto: Cool
2. SOFACOMPANY Berlin
Profile verified by owner today
123 reviews
Address: Leipziger Str. 63, 10117 Berlin, Germany
Schedule: Closed ⋅ Opens 12 PM
Telephone: +49 30 22027196
Business type: Sofa store
Near SOFACOMPANY Berlin:
- a 39 meters away baking utensils shops en: Rötzel Einbauküchen und Hausgeräte
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SOFACOMPANY Berlin: what do users think?
Zaidoun Haddad: We already had a great experience when we bought our sofa a few years ago (the shop was located in kudamm). Went in to buy a stool that matches the colour, as they no longer have the same ones from three years ago. The saleslady was super friendly, she helped me pick the right one and luckily they had what I wanted in the outlet section (40% off). Also got a small gift with the purchase.
Response: Dear Zaidoun, we are glad to hear that you were so successful in our Berlin showroom. Would you let me know who advised you so nicely? Our staff is always very happy about such positive feedback and I would like to pass it on to them :) Best wishes, Gioia from SOFACOMPANY
B P: I really recommend everybody who wants to buy a new sofa to go to this store. Janna has from the beginning to the end be the best adviser. This lady is a nice and a professional person. Thank you to Janna. I don’t want to forget her manager who is also a nice person. Ps : They both speak an excellent English.
brittany eubanks: Perhaps the showroom experience is best. We ordered a sleeper sofa online and had some problems with it. It did not pull out as advertised. Yes, it’s the holidays, but it’s going on week three without a couch after fist reaching out about the defective couch. The customer service has not been helpful in returning the defective couch. There have been multiple e-mails with no response. When they do answer the phone it seems promising, but then no follow up on shipping the new couch. I’m sure the couch quality is fine, but you shouldn’t have this much trouble trying to exchange a defective couch.
Response: Hello, thank you for your review. We would like to apologise that you have not yet received any feedback. Unfortunately, we did not receive your requests. You have now got an e-mail from our team. We hope that we can find a good solution for you as soon as possible. Kind regards Annemarie from SOFACOMPANY .
Patricia Segado: Beautiful show room and good quality. Prices are very fair and the people working there are very kind, they pay a lot of attention to you and are good professional. And on top they speak different languages. I’ll be back for new items !!
Response: Dear Patricia, Thank you very much for your kind rating and your personal words. This will be a lot appreciated by the Berlin Team to read. Kind regards from Berlin Sarah from SOFACOMPANY
Bharathi: Had a positive experience. Limited collections as seen online. I already decided what I wanted to buy that fits me. Comfortable sofas, timely delivery, nice colors. The sales girl was friendly and not pushy in buying sofa. She suggested us to experience and enjoy before buying. Other places I have been so far was, either not attended or pushy in buying sofa.
Sabrina Travis: Loved this place so much we ended buying a sofa from here. I feel the sales person that helped me was actually very knowledgeable about the products they sell and would definitely recommend this place further.
3. BoConcept
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
16 reviews
Address: Kantstraße 17, 10623 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 20005290
Business type: Furniture store
Web page: http://www.boconcept.de/
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BoConcept: what do users think?
Hans Reichert: An exciting new building for living with art. Still under construction. What you can do with an old parking garage. 👍😊
Christopher M: Good advice and beautiful furniture. Unfortunately, massive delivery problems and delivery times, some of which are twice as long as originally agreed. In addition, there is little proactive communication, multiple inquiries are often necessary, and only rarely are there attempts to make up for the delays. Pity! Update: Unfortunately, the following delivery is also very complex and inflexible, so correction to one star.
Response: Hello Mr. Christopher M., Thank you for your kind words about the advice and the furniture. Even if the current pandemic and its effects can lead to longer production times across all industries, we take your feedback on communication about delivery times very seriously. We are sorry that you did not feel correctly informed. We will continue to learn from this to continually improve our customer focus and service. You can also contact us directly to discuss any open questions: aguo@boconcept.de - Andrea Gutoni, Store Manager BoConcept Living Berlin
Dominik M: I have been a customer several times and have always been satisfied. The stylistic competence with regard to advice certainly differs from advisor to advisor, but overall it is solid. In contrast to competitors with a similar concept, subsequent changes, exchanges or adjustments have so far been possible without any great difficulty (that is a decisive plus point for me if something does not fit as hoped).
Gabriela Schittek: Friendly and competent advice. Good selection of high quality furniture. Will shop there again.
always on the run: Nice furniture and nice service. Priced in the rather lower segment for the Stilwerk
christina ferle: We would like to thank Ms. Grassmann, great service, courteous and reliable!
Sven Malmstroem: A very professional advice!
4. OIB Original Berlin GmbH
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
11 reviews
Address: Karl-Marx-Allee 83, 10243 Berlin, Germany
Schedule: Closed ⋅ Opens 12 PM Thu
Telephone: +49 30 60936046
Business type: Furniture store
Web page: http://www.originalinberlin.de/
Near OIB Original Berlin GmbH:
- a 34 meters away places to print photos in: Louis@Nicéphore Fotopioniere
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OIB Original Berlin GmbH: what do users think?
Thomas Friedmann: best mid century store in town.
Anke Schürrle: The location alone makes every visit to OIB worth a visit. The spacious rooms on Karl Marx Allee are the perfect backdrop for the excellent selection of vintage furniture in excellent condition. Upholstered furniture is mostly renewed true to style with a great sense of color. The advice was unobtrusive and very experienced. The staff is very knowledgeable and will be happy to help you make a decision. The delivery (2 armchairs by Paul McCobb!!!) was possible without any problems. Thanks!
Max Hemmo: Extremely well-stocked shop for vintage furniture. Incl. Workshop. The only challenge: above-average prices.
Narottama das: Friendly, competent team, affiliated workshop for refurbishment Great 🙂
Canis Lupus: The paradise for friends of Mid Century furniture.
5. home24 Outlet Store Berlin
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
2005 reviews
Address: Home24 Outlet Berlin, Hermann-Blankenstein-Straße 20, 10249 Berlin, Germany
Schedule: Open ⋅ Closes 8 PM
Business type: Furniture store
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home24 Outlet Store Berlin: what do users think?
July Summer: It’s a very nice furniture outlet. I really liked the interior there. It’s not very big store, but you can still find there many things. There is a website with all the furniture available. There is a big hall and small rooms on the sides. The furniture is often updated, and you can also order online. The stuff were friendly. Check it out :)
Linh Nguyen: Have been there to purchase everything for my terrace and Emilio was amazing. He was able to help me and offered a really nice service. Looking forward for my next visit☺️🙌🏻
Jason Smith: Nice place with good selection of furniture with good prices. I tried contacting them on Instagram/email several times with no responses. In-person though, the staff were very nice and helpful. Same-day delivery too!
Monique Marnach: I bought a 600Euro table from these guys around 6 months ago, I noticed the other day for the first time that there are huge cracks some smaller ones which were covered up, either by home 24 or the manufacturer. I contacted home24, they told me they will send this on to the manufacturer. The manufacturer claims there was nothing wrong with the item and home 24 does not defend the client and agrees with manufacturer that there is no issue. I live along and had dinner on the table like 6 times in total, I know its not my fault, but poor manufacturing. Yet home 24 customer support and the management team refuse to handle the situation in a fair way, they are just wiping their hands, not even a gesture of good will. Considering the images I sent anyone with common sense can see that the item was covered up. I will never ever purchase or recomend them. If you buy something from them, make sure you complain immidiately so you can at least have some luck in obtaining a refund. They just keep saying to me, I must understand the guys that made it are wipping their hands. However the customer service is not understanding that I have a faulty item I bought from them and not their guys that made it. But they dont care.
Irmi Go: Great offers! And really nice service. You can park at the street and if you find something you can drive down to the entrance. The personnel helped me with the stuff so everything fits in my car. Check out the instagram account before, they have a lot of extra actions with additional discount.
Hoda Mahmoud: Super cool place, friendly people working there, not all of them speak English fluently but they manage to help and do their best. Most of the items there are good, but you need to check them because they are usually faulty or have some sort of a flow here or there. But generally nice place and definitely good prices.
Rebeca Philipp: Great atmosphere and selection. Felt very grateful for having an English speaking person helping us. Since we recently moved to Berlin with nothing but clothes in a suitcase, it was nice to have discounted and quality prices AND same day delivery.
Crash Over: Just be aware that the furniture here are returned ones. So, someone bought it but the person did not like or did not fit. Also, if you are looking for wardrobes, this is not the place. The lady was super friendly answering my questions.
ANKUR BHARDWAJ: this is more like godown, not much of inventory u r lucky if there is sale
6. Furniture store Hübner GmbH
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
566 reviews
Address: Genthiner Str. 41, 10785 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 254050
Business type: Furniture store
Web page: https://www.moebel-huebner.de/
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Furniture store Hübner GmbH: what do users think?
Ahmad Chamie: Best furniture in Berlin ... top german quality 👌
Response: Dear Mr. Chamie, Thank you very much for taking the time to tell us about your experience in our house and nice that you share your satisfaction. By doing so, you help potential customers to make a well-informed purchase and quality decision. Furthermore, your praise is a special motivation for our employees to continue to put all their efforts into serving our customers. We were very pleased about it! We are already looking forward to seeing you again in Genthiner Straße. Kind regards, Möbel Hübner Team
Neha Singh: We got our kitchen and a bunch of other furniture for our apartment from Huebner. Impeccable service, high quality offerings, delivery as per promise. Would totally recommend!
Response: Dear Ms Singh, thank you very much for your positive rating! We are happy that you share your experience and satisfaction. You help potential customers to make a well-informed purchase and quality decision. Furthermore, your praise is a special motivation for our employees to continue to do all they can for our customers. We were very happy about it. We are already looking forward to seeing you again in Genthiner Straße. Your Möbel Hübner team
Helle Møller: I bought a table and everything went well until the time came for the people who delivered it to assemble it. Some screws were missing (I know, that is what people say about IKEA), and now, nine days later, the table is still lying legs up in the middle of my living room, and still no news about the screws. And I am thoroughly fed up with that table by now and almost wish they would just come and take it away.
Afonso Queirós: Prices for rich people. Wasted my time going there baited by an old leaflet that had reasonable prices. My advice: wait for some 50% discount season or something.
Response: Dear Mr. Queirós, Thank you for taking the time to evaluate our variety of goods. Regarding the pricing of our house, you can of course disagree. As a medium-sized family business, we are affiliated to one of the largest furniture purchasing associations. As a result, our sales prices are absolutely marketable and in many areas even unbeatably cheap. Our range is very broad. In addition to the usual medium-priced brands and “consumer furniture”, we naturally also carry exclusive furniture series that are not available in every furniture store in Berlin. We strongly support the German furniture industry, which produces top quality and fair wages for employees. Similar-looking furniture from Asia cannot keep up with the quality, or only to a limited extent. In terms of price, high-quality and constructively valuable furniture must of course be sold at a higher price - quality has its price. Of course, our purchase prices for these exclusive brand manufacturers are also significantly higher. Best regards, your Möbel Hübner Team
Mohamad Rustom: Very nice furniture with high quality. Good diversity of classic and modern. Expensive.
Debrasso Magazin: Very expensive furniture uninterested sales people but knowledgeable
Response: We deeply regret that you did not feel comfortable in our house and apparently were disappointed by our staff. To continue working on us, we ask you to send your criticism with further details to our e-mail address feedack@moebel-huebner.de. Our employees are encouraged to leave enough room for our customers. They should stay close to them being helpful without being intrusive. Maybe we have not found the right “free space” for you. We apologize and assure you that we will continue to work on our service. Your Möbel Hübner Team
Simon Berg: No credit cards accepted in their household goods store. Really strange.
Chris Fuchs: Great selection but quite expensive
7. Lebensart Möbel Berlin
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
98 reviews
Address: Ahornstraße 4, 12163 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 89540088
Business type: Furniture store
Web page: https://www.lebensart-berlin.de/
Near Lebensart Möbel Berlin:
- a 34 meters away stores to buy women's padel shoes: Globetrotter Berlin
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Lebensart Möbel Berlin: what do users think?
Joey Steltenpool: Very friendly, patient and professional staff. We bought a fantastic sofa customized to our needs with great help from the people working there
Response: Hello Joey, thank you very much for your review! We wish you much joy with your new sofa.
K Z: Ordering from the store in another country always poses a risk that something will go wrong, especially when you order 2 big and fragile furnitures like leather sofas that yet need to be made by manufacturer. Because of the distance I knew that the chance I would appear in the store for pick up is very small so I had to rely on the store team with all the help during the ordering process and, which is more important, on inspecting the furnitures when they arrive in the store (potential manufacturing quality issues). As it turned out the store provided excellent customer care, my mails were never left unanswered and they were very helpful during every stage of purchase. I recommend this store with confidence.
Response: Hello, thank you for recommending our furniture store!
Lars Fuhrken Batista: Very nice furniture store with nice pieces at affordable prices.
Response: Hello Mr. Batista, thank you very much for your feedback!
Christina Charlet: The cloakroom lift of our wardrobe showed a crack after almost 2 years. The furniture company from Italy refused an exchange as a gesture of goodwill because the warranty had expired. It is normal wear and tear. Mr. Pfau from Lebensart was very helpful and promptly provided us with an excess cloakroom lift free of charge. Thanks again for that!
Response: Thank you for your review. Glad we could help you. We wish you lots of fun with the wardrobe!
Rainer Greve: Very nice and special furniture, very nice advice. The after-sales service is also very good.
Response: Hello Mr. Greve, thank you for your review. We hope you enjoy your new furniture!
L.: Tasteful furniture at fair prices! Especially worth mentioning is the excellent service! In this case, a sliding door wardrobe was repaired quickly and easily!!! You rarely find that these days. We are excited!!! Many thanks for that!
Response: Hello, thank you for your review!
Julia Gesser: I was looking for a new sofa and received very good and detailed advice. From the consultation to the purchase to delivery and installation, everything went very competently and uncomplicated. I am very satisfied with my new sofa and will probably enjoy it for a long time. Many Thanks!
Response: Hello Ms. Gesser, thank you for your review. We hope you continue to enjoy your sofa!
8. Innovation Schlafsofas
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42 reviews
Address: Dunckerstraße 5, 10437 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 44351414
Business type: Furniture store
Web page: http://www.innovation-sofas.com/
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Innovation Schlafsofas: what do users think?
Anton Telegin: Nice place to order 2m long sofa bed at reasonable price
Thomas Sch.: I accidentally came across a sofa from Innovation. I looked at it in the store, received very competent and detailed advice, decided on my favorite color and ordered it. The sofa was delivered this week, the shipping company was very friendly and assembled the sofa, and what can I say, I am very satisfied. The quality is great, a real gem. Totally worth the price and delivery time.
Bastian A.: Ordered a sleeper chair, problems started with order confirmation, one of the colors was wrong. The delivery time was given as 8 weeks. After 12 weeks and a telephone inquiry, the armchair was also delivered. Here came the rude awakening; the quality assurance for this piece of furniture is comparable to that of a well-known Swedish furniture store in the eighties. One of the zippers is broken from the factory. Some of the threads are sealed with melted plastic, so not all of the screws will tighten properly. I spent a long time scraping the threads clean. In summary: Cheap quality at a premium price.
Philippus Herrmann: The advice in the showroom in Berlin was very good and friendly. The advantages and disadvantages of the different models were openly explained. When it came to the choice of fabric, all the different fabrics were available and you could decide in peace. The multitude of different possible combinations and the choice of fabrics is very praiseworthy for the sofas by Innovation Living. In the end, our choice was a Hermod sofa. The delivery was on time after 4 weeks, which is really great for furniture! The construction was uncomplicated and went quite quickly. We are very satisfied with our new sofa. There is one point deduction for the somewhat intransparent pricing policy. In the shop we were informed that a discount would only be granted on that day. However, an even higher discount was still granted in the online store. Here I would have liked a little more openness and the same price as online.
9. BoConcept Berlin Friedrichstraße
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32 reviews
Address: Friedrichstraße 63, 10117 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 20004220
Business type: Furniture store
Web page: http://www.boconcept.de/
Near BoConcept Berlin Friedrichstraße:
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BoConcept Berlin Friedrichstraße: what do users think?
Elaine English: I love this store! The staff are so helpful and the items are unusual and creative. I have purchased several items from furnishings to art and have loved them all! Nancy English
Björn Backgård: Great service and good honest advice. And of course really nice furniture.
Mary: Great showroom! Mr Bilal was a good vendor!
Aron Jones: Cool store with a variety of home goods and furniture on show 🛋
Annabelle B.: I just love that shop. Cool Scandinavian design, good quality.
Anna Felber: In Friedrichstrasse, Boconcept has stylish furniture for the living room and bedroom. Especially on the 1st floor I fell in love with the lamp with feathers and put it on the wedding list for our new apartment! The beds and sofa are also definitely suitable for dreaming and cuddling. I am happy to spend a little more money for a nice piece of furniture and then look forward to it for years The pictures on the website are also well done.
Сероветник Галина: Good antique furniture with its own taste is not for home comfort.
Jan Bergmann: Nice furniture, friendly advice.
10. Multipolster - Berlin Schöneberg
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
233 reviews
Address: Sachsendamm 81-86, 10829 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 78894356
Business type: Sofa store
Near Multipolster - Berlin Schöneberg:
- a 30 meters away caravan rentals campsites: liber rental Berlin
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Multipolster - Berlin Schöneberg: what do users think?
Alberto Pacifico: Very nice, good prices, friendly people speaking also English. The best choice in Berlin, at reasonable prices.
Response: Thank you so much for this reputation. Yours Multipolster Team
Rene Truelsen: Nice service
Response: Hello Rene Truelsen, thank you very much for your good review. Your multi-upholstery team
Ke Ko: Many thanks for the super competent advice from Mrs. A.Langer. We were there in mid-October and got a first overview and then on 22.10. signed the purchase agreement. Very good advice without being forced to buy. We recommend!
Response: Hello Ke Ko, thank you very much for your great review! We are pleased that you have decided on a sofa from Multiupholstery. Your multi-upholstery team
Ulrike Kalenberger: Very qualified and personable consultant (Ms. Langer). She gave us information and color samples on all the sofas we were interested in. Finally, a purchase was made. Highly recommended.
Response: Hello Ulrike Kalenberger, thank you for the excellent rating on your purchase of a sofa. We are very pleased that you have had such a good experience with us. Your multi-upholstery team
Sven Wagner: Many thanks to Mr. Böhm for the first-class advice! A seller who not only has the sales in mind but first listened to what I wish for. Thanks to his helpful tips and his questions, I was able to make a decision and order my new sofa with a good feeling. Due to the current situation in the logistics area, the delivery was delayed a bit, but Mr. Bohm help me. Thank you at this point, I will remain loyal to Multi Polster... not least because of the seller! Thanks and all the best Sven Wagner
Response: Hello Sven Wagner, we are very pleased that we were able to convince you with our advice and service and thank you for the top rating. We wish you pleasant hours on your new sofa. Your multi-upholstery team
Daniela: Large selection and in addition to the standard sofas there are also great, cozy Scandinavian labels. I received very good advice with a lot of time and there are always worthwhile offers.
Response: Hello Daniela, many thanks for your review! We really appreciate it and hope you enjoy your new sofa. Your multi-upholstery team
Bernd Emshoff: Very patient and competent advice from Mrs. Langer, who never seemed pushy and was very helpful to us. Lovely again.
Response: Hello Bernd Emshoff, thank you for your good review. We hope you enjoy your new sofa. Your multi-upholstery team
Annemarie: We were in the shop on 07/28/22 and received very friendly advice from Ms. Wittig with a great deal of specialist knowledge. Ms. Wittig accompanied us in the most pleasant way and gave us time for our purchase decision. All questions were answered by her and we felt extremely comfortable. We can only recommend Multi Polster am Sachsendamm including Ms. Wittig.
Response: Hello Änne, thank you for your great rating and recommendation! We really appreciate your great feedback, for which our employees do their best every day, and we hope you enjoy your upholstered furniture. Your multi-upholstery team
11. 2 C-furniture Berlin Cramer + Cramer GmbH
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
24 reviews
Address: Meinekestraße 11, 10719 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 8819216
Business type: Furniture store
Web page: http://www.cramer-moebel.de/
Near 2 C-furniture Berlin Cramer + Cramer GmbH:
- a 22 meters away cheap michelin star restaurants in: Mine
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2 C-furniture Berlin Cramer + Cramer GmbH: what do users think?
Leszek Kurkowski: The Cramer store is a really good store, has great furniture, good service, nice boss, good supplier throughout Germany. I recommend it to everyone !!!
Response: Thank you for your feedback and the positive rating! We are happy to hear that you liked our service and our furniture! Your team from Cramer
Mari Mari: really great advice. You take a lot of time for the customer. The advice is objective and not sales driven; very sympathetic. Unfortunately not cheap - but worth the price!
Response: Thank you very much for the postive feedback! We are very pleased that you enjoyed our service and of course we pass the praise on to our team. Many greetings Your team from the Cramer Design Loft
m J: Thank you Ms. Kohs. Great advice, good value if it fits. incredible sense of harmony in the home. Thank you for the much time you have put in. Very serious and definitely recommended. Not only the top brands are available here, but also a few smaller labels that are worth it.
M G: Completely individual team, no fear of the unknown, here you will be picked up immediately with your furnishing wishes. Competent with a large selection at a really good price structure!
Christiane Johnen: Excellent advice, very professional and personal. Selected beautiful furniture.
Christina Schulten: Large selection, very good quality, excellent advice
Henrik Heigel: Very friendly and competent advice and a very nice selection of furniture. People like to shop here.
Elizabeth Räymer: Super professional service. Unlike other furniture stores, there is always a solution to any problem.
Christian Geng: Very friendly lady and advice.
Response: Hello Mr Geng, Thank you for your nice feedback and the positive Google rating. We are very happy about that! Many greetings Your team from the Cramer Design Loft
Sten Jotpunkt: Great furniture, competent staff. Stylish!
12. Bolia.com - Berlin Mitte
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
88 reviews
Address: Chausseestraße 1, 10115 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 4321 9349264
Business type: Furniture store
Near Bolia.com - Berlin Mitte:
- a 20 meters away organic food restaurants in: momos - organic veggie dumplings
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Bolia.com - Berlin Mitte: what do users think?
Marc Romero: Love the exhibition, good service as well.The samples and combinations possible are infinite. 😍😍
Max Wild: Some of the worst customer service for a company selling premium products. We bought a sofa here, spending a considerable amount of money, and after a week wanted to exchange the legs, because they did not match our floor. I called the store in Berlin Mitte, where we had bought the sofa, and was told that items cannot be exchanged after 4 days of purchase. When I explained that the legs were in the exact same condition as I bought them, they simply referred to the fine print in their return policy. I was told I could take it up with the corporate customer support office, however no-one picked up the phone, so I sent an email. 4 weeks later I received a pre-written email, simply saying that I should buy new legs. This is very disappointing for a brand that supposedly prides itself in offering premium products and services. Do not be fooled by the glossy exterior - once they have your money the customer means nothing to them. Definitely not the kind of service I would expect, and therefore not a place I will spend my money on in future.
Response: Dear Max Thank you for your review. I am sorry to hear that you didn't receive the service, that you hoped for. Unfortunateley the orders can only be changed within the first 4 days after it was placed. This is also stated in your terms & conditions. Every sofa is individually produced and after 4 days we can't change it. As a customer you have the possibility to purchase some of our spareparts online, for example legs. We can not send them without costs for every customer who changed their mind. I hope you understand and wish you a nice day.
Katherine Amelia: I made an order online for rug I had been in love with for a long time and scheduled for a pick up in Berlin as I was overseas when I ordered it. A few days before I was meant to pick it up I received an email telling me they were actually now sold out, the supplier discontinued and my order was just cancelled. My money was refunded, but there was no sincere apology. No credit to encourage me to keep my money with the company and spend it towards another rug. I am incredibly disappointed with this company.
Response: Dear Katherine, thank you for your review here on Google. We are very sorry that we did not apologize in a proper way and that we were not able to deliver the rug because it was sold out. Even though you are not satisfied with our way handling this we of course are very sorry. You are always more than welcome again :-) Best regards, Anne-Katrine Nielsen Bolia International A/S
P K: Bought orb pendant - product arrived with dents and chipped paint. Didn’t expect to happen with a premium product that has a 700 euro list price! Talked to shop management, no apologies or any help whatsoever but instead the most arrogant attitude. She told me that the product can’t be returned in the shop ALTHOUGH it clearly says that on the return info. What am I paying a premium price for if BOTH product and service are appalling. So disappointed with Bolia.
Marcel R: Very bad customer experience in the store. My prepaid order was damaged and I was asked to pay full price anyway. Very bad bolia. The purchase was cancelled.
Leila: Twice now I have ordered online only to go in and fine they don’t have the items I ordered except they did the store manager Sabrina was just so disinterested and unhelpful she didn’t bother looking.
Schmooples: Awful service experience in the Berlin Mitte franchise. We were, I can only call that "dealt with" by the store manager Mr. Neuhaus. He appeared to be reluctant to talk to us in the first place and when we wanted to have something delivered, he actively tried to dissuade us from that, because he obviously did not want to do the "work" for it. We bought a floor model of a lamp with glass parts and literally no effort was made to package or even wrap it! Utter failure from this particular man. Otherwise our experiences with Bolia Charlottenburg have been rather pleasant.
13. BoConcept Berlin Strausberger Platz
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55 reviews
Address: Strausberger Pl. 19, 10243 Berlin, Germany
Schedule: Open ⋅ Closes 7 PM
Telephone: +49 30 25766402
Business type: Furniture store
Web page: http://www.boconcept.de/
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BoConcept Berlin Strausberger Platz: what do users think?
I L: Good designs but a bit overpriced.
Silke Jeschke: The specialist salespeople at Strausberger Platz are very friendly and courteous. The delivery of the sofa was carried out smoothly by two very competent and very prudent employees. We are also completely satisfied with our third purchase from Boconcept.
Anne: Great service and friendly advice
Schahram Ghalebegi: We are absolutely delighted with the design and quality of the furniture. The care provided by Mr. Harb was first class.
Alex: The furniture is monotonous and expensive. Unfortunately, there is not enough information to choose the concept and layout of the room.
Beatrix Pook: Great advice, want furniture for the same. Again and again.
Response: Dear Ms. Pook, thank you very much, we are very pleased about your rating! Best regards - your team at Strausberger Platz
14. Nordic Urban
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27 reviews
Address: Friedrichstr. 69 Quartier 205, Stadtmitte |, 2.UG, 10117 Berlin, Germany
Schedule: Open ⋅ Closes 6 PM
Telephone: +49 30 28099861
Business type: Furniture store
Web page: http://www.nordicurban.com/
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Nordic Urban: what do users think?
Camilla Marras: Went in this store a few days ago for the January sale, and had a really great experience. Friendly, welcoming, and helpful staff, and such beautiful furniture.
Daisy Desire Miabel: I was visiting Berlin and was on the lookout for new furnitures where design and comfort was highest priority, and a close friend suggested to check this place out. All I can say, is that I was very satisfied about both the quality of the products and the service! I can recommend this place to anyone looking for esthetic lines, high class design and the refined edge a good furniture in my opinion should have ! Super service too, they knew exactly what I was looking for and I had a good laugh as well. Good atmosphere, great things in store and one happy costumer leaving!
Olivia Mitra: If you are looking for a very proffesional place with a wide knowledge within scandinavian furniture and interior design, this is absolutely the right place. With a very customer-oriented staff and a wide range of quality products, this is my favorite design shop in all of Berlin. My best recommindations.
Cherie Er: The worst shopping experience in our whole European trip. Bad service, disrespectful and bordering on the racist after we were told to "get out!" of the shop for taking a picture of a piece of furniture we liked. This is no way to treat any potential customer and I would not recommend anyone to buy from this shop. Ever
Response: Since 8% of our sales are going to fare east including Chinese people in Singapore, I feel to respond on this. I’m happy to see you can read and write in English, so it makes it more right to throw you out of our show room. For every 10 square meter is a note which very politely declare why you may not take pictures i our shop. For people how can not read in English, there are signs which tell you may not take pictures. Most of our visitors respect this rule and as a real customer ask for data of particular design products. When people do not respect the house rule despite being asked three times kindly not to take pictures of the products it means they are uncivilised and get asked kindly to leave the show room. But you are so rude that you lie and call us for racists. Our rules are not based on peoples color or culture. I should know that as a foreigner in Germany with over 40% international customers. I wish you and your husband to respect the rules where ever you go.
Valentina Marras: Beautiful shop and great service. The owner has an exquisite taste and huge technical and stylistic knowledge. I can highly recommend this shop.
Kenneth Pedersen: Thank you for very kind and objective service! With an excellent eye for design and home decor, this shop gets 5 Stars from me!
Saad Sufian: Great service! Elegant design and home decor. Best regards!
Umut Ozer: Excellent service, and friendly staff with a true eye for detail!
