Best Swimming Courses For Babies In Berlin Near Me

Response: Hello, you are welcome to contact us again, we would like to talk to you about your experience with us in order to understand you better. In addition, we will talk to you about compensation. LG :)

Response: We offered you a free spot nine months after your registration. When you registered, you were already informed that you must expect a longer waiting time. Some families do not respond to our calls at all, or take several days to get back to us and then tell us that they do not want to take the course. It is therefore organizationally impossible to wait hours or days for a callback after every unsuccessful call attempt. But we try to reserve some free spots for callbacks. With a one-star rating, we usually assume that no future course participation is desired. Please get in touch with us if we should continue to look for a suitable course place for you. Greetings from the aquaphine team

Response: Hello Alexandra, we are sorry that you didn't like it with us. However, your criticisms are hardly comprehensible for us. We inform you on our homepage and in the course documents that it is not possible to catch up on course hours. All families are allowed to send friends to the course as "substitutes". Since the number of course participants is limited to ten, make-up lessons are not possible. We cannot prevent individual families from forgetting to dispose of their diapers in the bins. Even if we check the changing rooms regularly, a dirty diaper can lie around and smell, but nothing more. We witnessed the topic of the swapped keys live. A mother was looking for her key and then accidentally mistook your seemingly abandoned key for hers. Your mother has apologized to you several times. Nevertheless, you (your partner and you) verbally attacked her several times in a way that we cannot discuss. We can't imagine that this mother then stole from you. You didn't seem to notice that when you were there. In addition, you have not considered it necessary to adhere to our existing ban on photography, although we clearly point this out in every form. Of the 18 reviews and ratings you have submitted to google so far, 16 have had one star and one has had two stars. That actually speaks for itself. All the best! aquaphine

Response: Dear Julia, I am glad that you like the course so much. If we allow the children to learn at their own pace, we sometimes need a little patience. Later we can enjoy the ease and joy with which they glide through the water like fish. Thank you for your review. Nice that you are here.

Response: Hello dear Marc, thank you for your nice review. I am glad that you are here, that you are enjoying the course and that we can continue to enjoy your son's progress. We continue :-)

Response: Dear Michael, thank you for your rating. It's a pity that you don't address us directly, but only present your feedback to us anonymously. Unfortunately, however, we cannot accept it as it is, as it does not correspond to the facts, is oversimplified and misleading. We are particularly bothered by the following points: 1. You refer your review to our online course, which you did not take part in. 2. Let's get down to the terminology: you didn't take an "online introductory course," just a free webinar where we spent an hour talking about the best way for kids to learn to swim without compromising their enjoyment of swimming losing water. In the last 10 minutes we presented our online course: an offer for parents who are interested in the natural learning of the ROCHENKINDER to swim and would like our support. Registration for the webinar was free of charge and completely non-binding: all parents are of course free to choose a different way of learning to swim or to continue on their own without our course. 3. An online course is completely different from a regular swimming course. In your price comparison you are therefore comparing apples with oranges: Our online course is comprehensive parent coaching as an annual program for families who want to accompany their child on their way to becoming a safe swimmer in a needs-oriented and mindful manner, without ever having to attend a conventional swimming course. We do this in over 45 videos, numerous zoom meetings, online workshops etc. The knowledge acquired in the course can be used not only with one child, but also with other children. Hundreds of parents have already taken part in our course and we have received enthusiastic feedback. 4. We get emails almost every day from distraught parents who report that their children have experienced the following in conventional swimming lessons: They have been pushed into a dive, pushed into the deep water, pushed into the water, etc. As a result, the children develop fears and some refuse to take swimming lessons. We didn't come up with that, it's a fact and unfortunately still part of everyday life in many German swimming schools. We are aware that other swimming course providers may feel alienated. But the fact is: these children come to our courses traumatized and often need a very long time to get back to the water step by step. With your words you play down a real existing problem. Believe us: we too wish it were different. By the way: we expressly pointed out in the webinar that not all children feel the same way and that many children with average to good swimming skills also learn to swim in conventional swimming courses. Unfortunately, this is not mentioned in your review. Our concern is that parents make a conscious decision when learning to swim with their child and are aware of the possible effects of a wrongly chosen swimming course.

Response: Hello Ms. Oberwagner, We are sorry that you feel deceived, but we communicate the topic very openly from the beginning. Due to the pandemic, the duration of the recertification of our prevention courses via the Central Testing Center for Prevention is actually significantly longer than expected. Of course, you will still receive your subsidy, or we will arrange for compensation! Kind regards, The swimming

Response: Hello Lucas, Thank you for your positive feedback! It's great that you were able to learn to swim with our help and that you now feel safe in it! Our adult swimming courses are actually becoming more and more popular, which makes us very happy, because we know that attending the course takes some effort.... Many greetings! The swimming

Response: Hello Heike, we are very happy about your feedback! It's great that everyone learned to swim and felt comfortable with us. Many greetings! The swimming

Response: Dear Eva, many thanks for your detailed rating. We are very happy that our coaches were able to teach the little sister fun while watching the water. Then it will certainly not take too long until the seahorse.